Operations Consulting Services We use industry best practices and leading technology to create tailored solutions for your organization Protiviti’s Supply Chain and Operations Consulting experts work closely with key stakeholders to integrate industry best practices and tailor business solutions to help:Reduce operating costsIncrease productivity and service, andReduce the capital required to support business goals and objectivesWe work with leading technology providers to bring your organization the best solution to fit your individual needs. Survey January 22, 2026 5 min read The COO’s firefighting mandate: Extinguishing costs while igniting growth Download Protiviti’s Top Risks Report 2026 for COOs to understand emerging risks in AI, operations, and business continuity. Read more Effectively and efficiently respond to ever-changing business landscape Our Approach Managing the inherent risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex. Overly manual, reactive, and siloed operational methodologies of old are unsustainable and cannot continue. Protiviti’s Operations Consulting services address these challenges head-on.We help organizations implement operational risk capabilities that are agile and flexible in order to effectively and efficiently respond to the ever-changing environment. Intelligent Warehouse and Distribution: Increasing customer demands, supply chain disruptions, and changing marketplaces require organizations to act quickly while maintaining cost competitiveness. Protiviti's Operations Consulting team helps organizations design and implement more automation and robotics into their supply chain. Always on Field Services: Provide timely installation, maintenance, and service of your equipment without negatively affecting your organization with Always on Field Services. Utilizing this technology, Protiviti helps organizations manage costs and ensure proactive field servicing by leveraging machine learning, AI, and IoT. Supplier Risk Management: Protiviti helps build deep supply chain resilience capabilities by focusing on the greatest risk to any organization—vendor risk exposure. Our experts in vendor risk management help organizations manage and monitor potential supply and distribution disruptions. Quality: Preventing defects from reaching your customers is critical to maintaining both profitability and customer satisfaction. Protiviti's Operations Consulting team helps develop processes to identify and manage quality risks, using technology to identify, track, and resolve quality issues. Agile Factories: Market environments can change quickly, and impacts in one part of the supply chain can reverberate across the whole. We help manufacturers put into place flexible systems and processes that allow for real-time reactions to changes and shocks to the marketplace. Effectively and efficiently respond to ever-changing business landscape Leadership David Petrucci David has 30 years of operational improvement and innovation experience working across industry, technology and consulting organizations. His specialty is developing new business and organizational models enabled by the intersection of business & technology. ... Learn More Chris Monk Chris is one of the leaders of the Global Supply Chain & Operations practice and the leader of Protiviti’s Sourcing and Procurement offering. With over twenty years’ experience, Chris has a proven track record of analyzing, improving, and transforming organizations ... Learn More John F Weber John has had over 20 years of operations experience across the entire Supply Chain in a wide range of industries. He has experience with companies of all sizes from $10m to $70b in the United States and Europe. John has had success in both developing ... Learn More Lucas Manganaro Lucas Manganaro is a Managing Director at Protiviti and leads the Supply Innovation Practice. Throughout his 20+ year career, Lucas has held multiple supply chain and procurement leadership roles focused on transforming business processes and leveraging technology to ... Learn More Featured insights SURVEY No AI visibility, no confidence | AI Pulse - Vol.4 10 min read AI risks are rising fast. Learn about shadow AI, cyber threats, and governance strategies to improve visibility and decision-making in Protiviti’s AI Pulse Survey Vol. 4. RESEARCH GUIDE Guide to AI Governance – Frequently Asked Questions 146 min read Learn more about AI governance frameworks, risks, ROI, compliance and enterprise strategy. Explore key insights in this AI Governance FAQs guide for CFOs, CIOs, CISOs and business leaders. INSIGHTS PAPER Enhancing Operational Technology Efficiency and Risk Mitigation through PMO Partnerships 7 min read Upgrade SCADA systems and leverage PMO partnerships to enhance operational technology efficiency and risk mitigation, driving innovation and ensuring regulatory compliance. SURVEY 2025 Global Finance Trends Survey 6 min read Finance trends 2025 report outlines CFO priorities, AI adoption in financial services, and finance transformation driving the future of finance. BLOG Deforestation-Free Products Now a Requirement for EU Market Access. Is Your Company Ready? 7 min read In brief: The European Union Deforestation Regulation (EUDR), a central part of the EU Green Deal, is expected to come into force on 30 December, 2025. Many countries and businesses affected by the regulation have been preparing to comply since 2023... INSIGHTS PAPER Finance to the Defense and Aerospace Industry: The Sanctions Risk Assessment Model as a Strategic Lever for Risk Management 2 min read Leverage the sanctions risk assessment model to strengthen strategic risk management in the defense and aerospace industry amid evolving regulatory demands. Previous Article Pagination Next Article Featured client stories Scalable IBP Improves Forecasts, Speeds Decisions 4 min read Integrated Business Planning (IBP) helped a global manufacturer boost forecast accuracy by 15% and cut quote-to-order cycles by 49%, driving agile growth. Reimagined Data Drives a Predictive Maintenance Success Story 4 min read A global equipment manufacturer spent years developing a proprietary predictive‑maintenance platform, but the solution couldn’t scale in production. It performed well in the lab yet failed to deliver reliable insights in variable field conditions,... Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness 7 min read Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to... Seamless NetSuite Migration Optimizes Operations 4 min read A leading fundraising and branding organization offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation. Global Retailer Goes Digital: Revitalizing Store Operations and Enhancing Community Commitment 6 min read Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to... Achieving New Heights with Transformative Inventory Management Solutions 6 min read The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies,... Previous Article Pagination Next Article
