Digital Transformation Consulting Accelerating innovation and transformation to help companies achieve sustainable competitive advantage. In today’s digital-first world, it is critical for businesses to adapt and maintain the pace of change to identify new growth opportunities and exceed customer expectations, or they risk being left behind. Being a digital business embraces new ways of thinking about operating – it’s a mindset, it’s agility, it’s continued innovation - woven into the fabric of your ways of working.Protiviti helps organizations become digital-first – from digital strategy and innovation to solutions and services across marketing, sales and customer success. We help clients exceed customer and employee expectations and transform how they reach and engage customers, innovate business models, create digital products and channels, and orchestrate the skills and agility required to unlock growth and win in today’s marketplace.To learn more about our digital experience agency, Protiviti Digital, and how we can help you create connected customer experiences, visit our website. Insights paper December 2, 2024 Top digital experience trends in 2025 and beyond Navigate the dynamic digital landscape of 2025 and beyond. Stay ahead with agility, insights, and a customer-centric approach. Embrace emerging trends for an innovative digital experience." Read More Our Digital Transformation Services We partner with you to improve performance and drive profitable growth at the nexus of human-centered digital connections and enterprise operational change. Pro Briefcase Digital Strategy Unleash the art of the possible through new business models and viable growth strategies facilitated by automation and digital agility. We couple technology and business operations expertise with deep customer insights to help you scale and intelligently architect for growth. Pro Document Files Business Agility and Innovation Evolving and sustaining versatility can be challenging to master. We help you establish and nurture operating “at the speed of digital”, innovation mindsets and needed operational rhythms through targeted experiments and end-to-end programs. Pro Document Stack Digital Product Optimization Building on customer research and data-driven decisions, we design and power customer centric experiences using technology. From planning and design to prototyping and proof of concept, testing, and product management, we help you grow and scale your business. Pro Rightmark Square Accelerate Marketing & Sales Breaking down the silos that slow business, we optimize your investments for growth by digitizing sales and distribution to expand reach. We help you find a new dexterity across sales, service, and marketing, and build strong understandings of customer behavior that translate into insights, conversion, and loyalty. Pro System Security Insights & Performance Measurement Data and insights can uncover what actions customers have taken and when, and are central to every organization. We help you discover and connect insights that are critical to inform and drive business decisions and operational enablement at the speed needed to compete in today’s marketplace. Pro Building office Digital Technologies We connect customer and employee experiences across platforms, channels and operations to harness the power of data, automation and innovative technologies such as AI to orchestrate frictionless experiences in the cloud. Our Approach To execute successful digital transformation, you need a partner who can unite business and technology stakeholders to deliver breakthrough performance.Our key to success is our ability to deliver digital strategy recommendations, thoughtful advice, and high impact projects that fuse the rigorous analysis and business outcome focus of a Consulting firm, the consumer and customer focus and creativity of an Agency, and the breakthrough thinking and fluency in new technologies and business models of a Start-up.Nearly all our practitioners have start-up DNA in their background, as well as consulting or agency experience. In many cases, all three. This integration of disciplines allows us to leverage our unique perspective to address your challenges and deliver results. Featured insights IN FOCUS US Supreme Court reshapes the regulatory landscape Over the course of a few days before the end of its summer session, the U.S. Supreme Court issued three decisions that reshaped the regulatory landscape in the United States. Two of the decisions (SEC v. Jarkesy and Loper Bright Enterprises v.... INFOGRAPHIC Infographic | 2024 Top Risks for Innovation and Transformation Executives Innovation and transformation executives identified the biggest threats impacting their organizations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies,... BLOG Leveraging the Human Factor: When Digital Strategies Alone Can’t Revive Slowing Results Businesses are constantly searching for new ways to match messaging to eyeballs, or put succinctly, trying to adapt new strategies to engage effectively with customers where they are consuming content. But what happens when these digital marketing... BLOG Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration The big picture: The role of product management in a digital context has significantly matured, giving rise to an exciting and complex discipline known as digital product management. We have identified 12 key elements that differentiate the modern... BLOG Why Sales Transformations Fail and Critical Steps to Avoid Common Pitfalls The big picture: In today's virtual selling environment, revenue-aligned organizations must adopt a different mindset to drive successful sales transformations. Technology alone is not enough for successful digital transformation in sales; practical... INFOGRAPHIC 5G Unleashed for Industry Transformation Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries. Organizations can harness this revolutionary technology to drive innovation, enhance their services, and... Button Button Featured client stories Improved Sales Strategy Generates Growth for Global Climate Action Solution Provider Discover how sales strategy optimization led to a 25% increase in lead conversion and 15% boost in client retention for a global climate action provider. User-Centric Design, Accelerated by AI, Unlocks Digital Experience for Women’s Bond Club Protiviti collaborated with WBC members and non-members to collect feedback, design, and develop a user-friendly, intuitive site. We assisted in the modernization of the site’s utility and architecture to enhance engagement. Leveraging existing... Regional bank achieves national growth by diligently championing change A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations.... Hospitality Company Builds Foundation for Pursuing Responsible AI, Mitigating Risk with Comprehensive Standards and Enhanced Controls Experience the transformative potential of responsible AI. Our tailored governance framework ensures ethical use and compliance, guiding your AI journey. Button Button Leadership Jennifer Friese Jen Friese is a Managing Director and leads Marketing Services within Protiviti Digital. Jen is a creative, results focused leader with experience in devising and executing digital business and marketing strategies that build brands and drive growth. Jen’s work includes ... Learn More Bryan Throckmorton Bryan Throckmorton is a Managing Director at Protiviti and leads the Global Digital Strategy & Transformation Segment. Throughout his 20+ year career, Bryan’s work has been on the leading edge of data driven and digital strategy and execution, transforming business ... Learn More Tom Cramer Tom Cramer is a Managing Director at Protiviti, leading the company's Digital Solutions practice for Financial Services firms. He brings more than 25 years’ experience serving North American and European clients facing business strategy, digital transformation, customer ... Learn More Our Partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Our primary partners include: Connect with one of our digital leaders today. Contact us
