Digital Transformation

Accelerating innovation and transformation to help companies achieve sustainable competitive advantage.

In today’s digital-first world, it is critical for businesses to adapt and maintain the pace of change to identify new growth opportunities and exceed customer expectations, or they risk being left behind. Being a digital business embraces new ways of thinking about operating – it’s a mindset, it’s agility, it’s continued innovation - woven into the fabric of your ways of working.

Protiviti helps organizations become digital-first – from digital strategy and innovation to solutions and services across marketing, sales and customer success. We help clients exceed customer and employee expectations and transform how they reach and engage customers, innovate business models, create digital products and channels, and orchestrate the skills and agility required to unlock growth and win in today’s marketplace.

To learn more about our digital experience agency, Protiviti Digital, and how we can help you create connected customer experiences, visit our website.

Our Digital Transformation Services

We partner with you to improve performance and drive profitable growth at the nexus of human-centered digital connections and enterprise operational change.
Pro Briefcase

Digital Strategy

Unleash the art of the possible through new business models and viable growth strategies facilitated by automation and digital agility. We couple technology and business operations expertise with deep customer insights to help you scale and intelligently architect for growth.

 
Pro Document Files

Business Agility and Innovation

Evolving and sustaining versatility can be challenging to master. We help you establish and nurture operating “at the speed of digital”, innovation mindsets and needed operational rhythms through targeted experiments and end-to-end programs.

 
Pro Document Stack

Digital Product Optimization

Building on customer research and data-driven decisions, we design and power customer centric experiences using technology. From planning and design to prototyping and proof of concept, testing, and product management, we help you grow and scale your business.

 
Pro Rightmark Square

Accelerate Marketing & Sales

Breaking down the silos that slow business, we optimize your investments for growth by digitizing sales and distribution to expand reach. We help you find a new dexterity from a sales, service, and marketing triad, and build strong understandings of customer behavior that rapidly translate into insights, conversion and...

 
Pro System Security

Insights & Performance Measurement

Data and insights can uncover what actions customers have taken and when, and are central to every organization. We help you discover and connect insights that are critical to inform and drive business decisions and operational enablement at the speed needed to compete in today’s marketplace.

 
Pro Building office

Digital Technologies

We connect customer and employee experiences across platforms, channels and operations to harness the power of data, automation and innovative technologies such as AI to orchestrate frictionless experiences in the cloud.

 

Our Approach

To execute successful digital transformation, you need a partner who can unite business and technology stakeholders to deliver breakthrough performance.

Our key to success is our ability to deliver digital strategy recommendations, thoughtful advice, and high impact projects that fuse the rigorous analysis and business outcome focus of a Consulting firm, the consumer and customer focus and creativity of an Agency, and the breakthrough thinking and fluency in new technologies and business models of a Start-up.

Nearly all our practitioners have start-up DNA in their background, as well as consulting or agency experience. In many cases, all three. This integration of disciplines allows us to leverage our unique perspective to address your challenges and deliver results.

THOUGHT LEADERSHIP

Leadership

Joan Smith
Joan Smith is a Managing Director and leader of Protiviti Digital, which includes strategy, transformation, customer experience, creative and technology. Joan has 20+ years of applied experience across both the digital and customer landscape, guiding CMOs and Digital ...
Bryan Throckmorton
Bryan Throckmorton is a Managing Director at Protiviti and leads the Global Digital Strategy & Transformation Segment. Throughout his 20+ year career, Bryan’s work has been on the leading edge of data driven and digital strategy and execution, transforming business ...
Tom Cramer
Tom Cramer is a Managing Director at Protiviti, leading the company's Digital Solutions practice for Financial Services firms. He brings more than 25 years’ experience serving North American and European clients facing business strategy, digital transformation, customer ...

Our Partners

We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Our primary partners include:

To connect with one of our digital leaders today.

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