Employee Experience

Reimagine the moments that matter between employee and employer.

Employee Experience

Today, more than ever before, employees want to work for organizations that put the human experience at the center of all they do. Organizations that create a differentiated employee experience (EX) will attract, retain, and engage the best industry talent.

For employees, it’s not just one factor that determines their experience, but rather a web of multiple factors, including pay, flexibility, technology, growth opportunities, and the organization’s culture. Protiviti helps organizations develop and implement a unique employee experience that will drive specific business and human outcomes.

Employee Experience

Employee Experience Services

Our consulting experts provide solutions tailored to your organization’s unique needs and industry in the following areas:

HR Transformation

To focus on your employees' experience, you need to ensure that your HR function is operating effectively. We help organizations develop and implement an HR strategy aligning people, process, and technology to enable highly engaged and productive teams.

 

Culture and Organizational Transformation

Employees are looking for work with purpose and want to feel invested in their organizations. We help organizations to assess, cultivate and transform their current culture to meet their business objectives.

 

Future of Work

When it comes to the future of work in the post-pandemic world, the transformation and innovation journey calls for a new mindset. We help businesses navigate remote or hybrid work, AI and automation, upskilling, new labor models, and more.

 

Change Management and Communications

Organizations don’t change. People do. When you need your people to change their behaviors, our proven approach helps you assess, implement and measure behavior change in order to realize the full return on your investment.

 

Workforce Analytics

Move beyond demographic or HR operational data to identify where your workforce is now and where you want it to be to meet your business objectives. We help you develop predictive analytics capabilities, establish KPIs, and deploy employee listening strategies.

 

Organizational Transformation

From start to finish, our goal is to align, define, adopt and execute dynamic strategies to establish a cultural foundation accepting of the most complex transformation.

 
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Our Approach

Many factors are forcing organizations to think differently about how they attract, retain, and engage their people, including the ongoing talent shortage, the increase in flexible work arrangements, and changing technology experiences. These factors challenge organizations to develop a differentiated employee experience.

A vital foundation to a differentiated employee experience is technology that encompasses mobile, social and physical components. Protiviti helps you measure the effectiveness of your current EX, develop an EX-roadmap, and manage the implementation.

Our EX-Model has 5 factors:

  1. The Work: How, when and where work gets done, including but not limited to hybrid workplace.
  2. Culture: The collection of values, expectations and behaviors within an organisation.
  3. Technology: The tools needed by employees to do their jobs efficiently and effectively.
  4. Total Rewards: The combination of pay, benefits and rewards that employees receive from their employer.
  5. Talent: The programs you have in place to support the talent within your organization, including but not limited to diversity, equity and inclusion programs; well being programs; and learning and development opportunities.
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Leadership

Fran Maxwell
Fran Maxwell
Fran Maxwell is the global lead of our People Advisory & Organizational Change Segment. Based in Phoenix, he brings to Protiviti more than 21 years of experience in human resources and change management consulting. Before joining Protiviti in 2021, Fran held ...
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Key Partners

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