Employee Experience

Reimagine the moments that matter between employee and employer.

Today, more than ever before, employees want to work for organizations that put the human experience at the center of all they do. Organizations that create a differentiated employee experience (EX) will attract, retain, and engage the best industry talent.

For employees, it’s not just one factor that determines their experience, but rather a web of multiple factors, including pay, flexibility, technology, growth opportunities, and the organization’s culture. Protiviti helps organizations develop and implement a unique employee experience that will drive specific business and human outcomes.


December 7, 2023

Executive Perspectives on Top Risks for 2024 and 2034

The 12th annual Top Risks Survey report highlights top-of-mind issues for directors and executives around the globe over the next year - 2024 - and a decade later – 2034.

Employee Experience Services

Our consulting experts provide solutions tailored to your organization’s unique needs and industry in the following areas:
Explore the 5 different factors of our EX model

Our Approach

Many factors are forcing organizations to think differently about how they attract, retain, and engage their people, including the ongoing talent shortage, the increase in flexible work arrangements, and changing technology experiences. These factors challenge organizations to develop a differentiated employee experience.

A vital foundation to a differentiated employee experience is technology that encompasses mobile, social and physical components. Protiviti helps you measure the effectiveness of your current EX, develop an EX-roadmap, and manage the implementation.

Our EX-Model has 5 factors:

  1. The Work: How, when and where work gets done, including but not limited to hybrid workplace.
  2. Culture: The collection of values, expectations and behaviors within an organisation.
  3. Technology: The tools needed by employees to do their jobs efficiently and effectively.
  4. Total Rewards: The combination of pay, benefits and rewards that employees receive from their employer.
  5. Talent: The programs you have in place to support the talent within your organization, including but not limited to diversity, equity and inclusion programs; well being programs; and learning and development opportunities.
Explore the 5 different factors of our EX model


Fran Maxwell is the global lead of our People Advisory & Organizational Change Segment. Based in Phoenix, he brings to Protiviti more than 21 years of experience in human resources and change management consulting. Before joining Protiviti in 2021, Fran held ...

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