Employee Experience Reimagine the moments that matter between employee and employer. Today, more than ever before, employees want to work for organizations that put the human experience at the center of all they do. Organizations that create a differentiated employee experience (EX) will attract, retain, and engage the best industry talent.For employees, it’s not just one factor that determines their experience, but rather a web of multiple factors, including pay, flexibility, technology, growth opportunities, and the organization’s culture. Protiviti helps organizations develop and implement a unique employee experience that will drive specific business and human outcomes. Survey December 7, 2023 Executive Perspectives on Top Risks for 2024 and 2034 The 12th annual Top Risks Survey report highlights top-of-mind issues for directors and executives around the globe over the next year - 2024 - and a decade later – 2034. Learn More Employee Experience Services Our consulting experts provide solutions tailored to your organization’s unique needs and industry in the following areas: Pro Briefcase HR Transformation To focus on your employees' experience, you need to ensure that your HR function is operating effectively. We help organizations develop and implement an HR strategy aligning people, process, and technology to enable highly engaged and productive teams. Pro Building office Culture and Organizational Transformation Employees are looking for work with purpose and want to feel invested in their organizations. We help organizations to assess, cultivate and transform their current culture to meet their business objectives. Pro Document Consent Future of Work When it comes to the future of work in the post-pandemic world, the transformation and innovation journey calls for a new mindset. We help businesses navigate remote or hybrid work, AI and automation, upskilling, new labor models, and more. Pro Document Files Change Management and Communications Organizations don’t change. People do. When you need your people to change their behaviors, our proven approach helps you assess, implement and measure behavior change in order to realize the full return on your investment. Pro Document Stack Workforce Analytics Move beyond demographic or HR operational data to identify where your workforce is now and where you want it to be to meet your business objectives. We help you develop predictive analytics capabilities, establish KPIs, and deploy employee listening strategies. Our Approach Many factors are forcing organizations to think differently about how they attract, retain, and engage their people, including the ongoing talent shortage, the increase in flexible work arrangements, and changing technology experiences. These factors challenge organizations to develop a differentiated employee experience.A vital foundation to a differentiated employee experience is technology that encompasses mobile, social and physical components. Protiviti helps you measure the effectiveness of your current EX, develop an EX-roadmap, and manage the implementation.Our EX-Model has 5 factors:The Work: How, when and where work gets done, including but not limited to hybrid workplace.Culture: The collection of values, expectations and behaviors within an organisation.Technology: The tools needed by employees to do their jobs efficiently and effectively.Total Rewards: The combination of pay, benefits and rewards that employees receive from their employer.Talent: The programs you have in place to support the talent within your organization, including but not limited to diversity, equity and inclusion programs; well being programs; and learning and development opportunities. Leadership Fran Maxwell Fran Maxwell is the global lead of our People Advisory & Organizational Change Segment. Based in Phoenix, he brings to Protiviti more than 21 years of experience in human resources and change management consulting.Before joining Protiviti in 2021, Fran held ... Learn More Key Partners Featured insights NEWSLETTER 21st-Century Board Oversight of Talent Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to... WHITEPAPER Motivating the Multigenerational Workforce of 2030 Any predictions made before 2020 about the future of work have changed with COVID-19, inflation and social movements of the past two years. The workforce of 2030 looks very different than once expected. Prior to 2020, the U.S. labor force included... BLOG C-Suite Confidential: The CHRO’s Rapidly Evolving Role The big picture: The role of the CHRO is continually shifting and transforming. Boards are looking to them to answer questions about talent strategy and organizational culture in today’s tightening labor market. Why is it important? HR leaders... NEWSLETTER When Executives Stand in the Way — Create the Right Tone at the Top for Change In the race toward innovation and transformation, it can be easy for leadership to overlook their crucial role in driving change in the organization, including fostering vital new mindsets and behaviors.What you should know: Executive engagement is a... BLOG Seven Ways to Strengthen Leadership Succession and Development The big picture: Replacing a C-suite executive or high-potential employee can be costly. Yet many organizations’ leadership development and succession programs are hamstrung by inadequacies that can lead to damaging talent loss. Between the lines:... RESEARCH GUIDE Sustainability: Frequently Asked Questions The subject of sustainability continues to evolve and present challenges and opportunities for businesses. Protiviti has created a guide of frequently asked questions to provide helpful insight to help businesses navigate sustainability matters.... Button Button Pacific Life Leverages Trust and Strong Partnerships to Achieve HR Transformation Pacific Life, a long-established financial services firm, was looking for a trusted partner to help develop its HR strategy, enterprise talent management strategy and lead the company through its transformation journey, which required a review of its HR operation model and technology ecosystem. Read more Regional bank achieves national growth by diligently championing change A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations. Read more