Employee Experience Elevating and enhancing your culture & employee experience to support greater attraction, retention, and engagement Protiviti's Employee Experience & Culture consulting services embody the understanding that organizations prioritizing employee experience and culture are better positioned to attract and retain high-demand talent in the evolving marketplace. We recognize that a company's culture can be a significant differentiator, setting it apart from competitors as an employer of choice. At Protiviti, our role is to help organizations craft, develop, and implement distinctive employee experiences that resonate with their workforce. We guide businesses in transforming or finessing their cultural dynamics to align seamlessly with their strategic goals. This alignment not only enhances business performance but also fosters an environment where employees can thrive, contributing to a unique and rewarding employee experience that fuels both individual growth and organizational success. Protiviti equips organizations with the right tools to measure, manage and transform your culture Survey April 17, 2025 3 min read Risk insights for human resources teams As chief human resources officers (CHROs) assess near-term and longer-term risks, their sights are set on macroeconomic variables and strategic challenges. These elevated CHRO perspectives closely align with the risk concerns of board members, CEOs, CFOs and other C-suite leaders in our latest annual Executive Perspectives on Top Risks Survey.... Read More Employee Experience & Culture Services Our consulting experts provide solutions tailored to your organization’s unique needs in the following areas: Pro Briefcase Employee Experience Strategy Creating comprehensive plans aimed at enhancing employee satisfaction, engagement, and productivity. Pro Building office Employee Experience Surveys Providing you with insights into employee satisfaction, engagement levels, and areas for enhancement within your organization. Pro Document Consent EX Journey Mapping Providing a comprehensive understanding of the employee journey by mapping out the key touchpoints and interactions that shape employees' experiences within your organization. Pro Document Files Employee Listening Facilitating the gathering of feedback and insights from your employees to enhance organizational effectiveness and improve the overall employee experience. Managerial Effectiveness Providing guidance and strategies to optimize your managers' leadership and team development skills. Pro Digital Hightech AI EX Impact Assessment Analyzing the potential effects, risks, and ethical considerations of AI technologies on your employee user experience and organizational processes to ensure fair, transparent, and beneficial outcomes. Diversity, Equity & Inclusion Offering tailored strategies, training, and support to promote diversity, equity, and inclusivity within your organization, fostering a culture of belonging and respect for all employees. Pro Workflow Flowchart Culture Mapping/Assessments Helping you to analyze your organization's values, norms, and behaviors to better understand your culture and align it with organizational goals and objectives. Cultural Transformations Guiding you in the successful execution of cultural transformation, helping you to navigate significant shifts in beliefs, values, and behaviors to align them with strategic goals and foster a high-performing organizational culture. Culture and purpose continue to be a focus of organizations and is an area of emphasis for boards and the c-suite Our Approach Many factors are forcing organizations to think differently about how they attract, retain, and engage their people, including the ongoing talent shortage, the increase in flexible work arrangements, and changing technology experiences. These factors challenge organizations to develop a differentiated employee experience.A vital foundation to a differentiated employee experience is technology that encompasses mobile, social and physical components. Protiviti helps you measure the effectiveness of your current EX, develop an EX-roadmap, and manage the implementation. Culture and purpose continue to be a focus of organizations and is an area of emphasis for boards and the c-suite Leadership Fran Maxwell Fran Maxwell is the global lead of our People & Change Segment. Based in Phoenix, he brings to Protiviti more than 21 years of experience in human resources and change management consulting.Before joining Protiviti in 2021, Fran held progressive leadership roles at ... Learn More Featured insights PODCAST Risky Women Podcast | Lessons from a Former CEO: A Discussion With Dame Inga Beale 3 min read Carol Beaumier hosts Risky Women Radio and leads a compelling conversation with guest Dame Inga Beale. Together, they explore the challenges of leading companywide transformation programs, and the leadership skills needed to drive meaningful change.... SURVEY Disruptors see the world differently 8 min read Disruptive change is happening, and more is coming. Is your organization ready to seize the moment? Our results, based on a global survey of more than 1,800 board members and C-suite executives, reveal that organizations that consider themselves to... BLOG The High-Stakes Decision to Issue a Return-to-Office Mandate — Risks and Rewards 7 min read While the return-to-office decision is often framed in a straightforward manner — we believe collaboration, productivity and innovation flourish more in an office environment — the reality is that numerous factors affect the decision, its execution... SURVEY When GENERATIONS meet: Tell us how AI is transforming your multigenerational workforce 4 min read This latest report marks the second annual publication in this ongoing research initiative and offers practical guidance for leaders on how to maximize productivity by leveraging the strengths of multigenerational teams, particularly in meetings.... WHITEPAPER Motivating the Multigenerational Workforce of 2030 24 min read Any predictions made before 2020 about the future of work have changed with COVID-19, inflation and social movements of the past two years. The workforce of 2030 looks very different than once expected. Prior to 2020, the U.S. labor force included... SURVEY Risk insights for human resources teams 3 min read As chief human resources officers (CHROs) assess near-term and longer-term risks, their sights are set on macroeconomic variables and strategic challenges. These elevated CHRO perspectives closely align with the risk concerns of board members, CEOs,... Previous Article Pagination Next Article Featured client stories Employee Plan Engagement Soars After Community College Modernizes Payroll and Retirement Systems 4 min read Community college transformed payroll and benefits, boosting engagement and savings. Health plan usage rose 30%, retirement up 25%. Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures 5 min read Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. Regional bank achieves national growth by diligently championing change 5 min read A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations.... Previous Article Pagination Next Article Frequently Asked Questions What is employee experience and why is it important? + Employee experience is the sum of all interactions and feelings an employee has throughout their time with an organization. It directly affects engagement, productivity and retention. Prioritizing employee experience and culture is essential in today’s competitive market, helping organizations attract and keep the right talent amid talent shortages and evolving job roles. How can a company enhance its culture? + Enhancing company culture involves consistently promoting core values, encouraging open and inclusive communication, recognizing and rewarding desired behaviors and actively seeking and acting on employee feedback. Fostering a strong employee experience and culture creates a workplace where people feel connected and motivated to contribute their best. How does employee experience impact employee retention? + A positive employee experience and culture boost retention by making employees feel valued and engaged, which reduces turnover. When employees have a fulfilling experience and work in a supportive culture, they are more likely to stay committed to the company, lowering recruitment and training costs. What role does leadership play in culture transformation? + Leadership is critical in culture transformation as leaders model the behaviors and values that shape employee experience and culture. Their commitment and communication drive engagement and reinforce cultural changes across the organization. How can organizations measure the success of culture transformation efforts? + Organizations measure success by tracking employee experience and culture through engagement scores, turnover rates, productivity metrics and feedback from culture assessments. Regular monitoring ensures transformation initiatives improve both culture and business outcomes. How does culture transformation support organizational agility? + A strong employee experience and culture foster adaptability and openness to change—key factors in organizational agility. Culture transformation empowers employees to embrace new ways of working and innovate amid evolving market demands.
