Organizational Change Management Empowering organizations to define, manage, and solidify change, driving sustainable progress. Our expertise lies in organizational change management , where we provide a wide range of services to assist clients in navigating change, whether it be through people, process or technology. Organizational change management fosters ownership, resilience, and the capability to adapt to new ways of working among all stakeholders. It's not just about managing change, but enabling people to drive change themselves. This approach ensures that changes are not only implemented but also embraced and sustained over time, leading to more successful and impactful transformation projects.This involves conducting thorough assessments of your organizational structure, culture, leadership dynamics, policies, processes, and systems. By closely collaborating with key stakeholders, we gain insights into your most complex challenges and obstacles. Using this collaborative approach, we identify areas for improvement and develop customized roadmaps to facilitate successful transformation. With our specialized knowledge in organizational change management, we offer actionable strategies to overcome barriers and drive success through holistic change. Survey April 17, 2025 3 min read Risk insights for human resources teams As chief human resources officers (CHROs) assess near-term and longer-term risks, their sights are set on macroeconomic variables and strategic challenges. These elevated CHRO perspectives closely align with the risk concerns of board members, CEOs, CFOs and other C-suite leaders in our latest annual Executive Perspectives on Top Risks Survey.... Read More Organizational Change Management Services: Our consulting experts provide solutions tailored to your organization’s unique needs in the following areas: Pro Briefcase Case for Change & Stakeholder Management Develops a compelling narrative to justify the change while identifying and managing stakeholders to ensure buy-in and support throughout the organization. Pro Building office Readiness Assessments & Change Enablement Roadmap Evaluates organizational preparedness for change and outlines a step-by-step plan for guiding the business through the transformation process. Pro Document Consent Change Impact Assessments Analyzes the effects of change on processes, systems, and people, providing insights to minimize disruption and tailor support where it's needed most. Pro Document Files Training Strategy, Design & Interactive Execution Crafts a comprehensive training approach that includes engaging content design and interactive delivery methods to enhance learning and application. Pro Document Stack Strategic Communications Creation & Distribution Produces targeted communication materials and determines the best channels for distribution to keep stakeholders informed and engaged. Pro Legal Briefcase People Sustainment & Analytics Implements ongoing support mechanisms and uses data analytics to measure adoption, ensuring long-term success and continuous improvement. The most effective organizations will be those that are able to adapt and to respond to shifting priorities and changing business realities Our Approach Our organizational change management approach is designed to empower organizations through every phase of transformation. We begin by crafting a compelling narrative for change, ensuring stakeholder alignment and support. From there, we conduct thorough readiness assessments and develop a strategic roadmap tailored to guide each step of the journey. Our methodology includes detailed impact analyses to anticipate and mitigate challenges, alongside a robust training program that engages and educates. Strategic communications are integral, keeping all parties informed and committed. Finally, our focus on sustainment through analytics ensures that changes are deeply embedded and continuously refined, securing long-term success and adaptability. This holistic strategy not only facilitates change but also fosters an environment of innovation and resilience. The most effective organizations will be those that are able to adapt and to respond to shifting priorities and changing business realities Leadership Fran Maxwell Fran Maxwell is the global lead of our People & Change Segment. Based in Phoenix, he brings to Protiviti more than 21 years of experience in human resources and change management consulting.Before joining Protiviti in 2021, Fran held progressive leadership roles at ... Learn More Carrie McNish Carrie McNish is a Managing Director in our People & Change segment based in New York. Carrie is a change management leader with success in designing and delivering custom, outcome-focused behavioral change solutions across all levels and functions of an ... Learn More Featured insights WHITEPAPER Transforming the Enterprise: How to Guide an ERP Implementation to Success 23 min read ERP systems are the backbone of enterprise operations, supporting critical functions like finance, operations and HR. But they are more than that — modern, cloud-based ERP systems can be truly transformational to business, allowing it to work in ways... SURVEY Disruptors see the world differently 8 min read Disruptive change is happening, and more is coming. 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Creating a culture of openness and responsiveness strengthens employee experience and supports lasting transformation. What are common barriers to effective organizational change management? + Barriers to effective organizational change management include employee resistance, unclear communication, lack of leadership support, limited resources and an undefined vision. Addressing these challenges is critical to sustaining momentum and embedding change in the organization’s culture. Why is stakeholder engagement critical in change communications? + Engaging stakeholders through clear, consistent communication is key to reducing resistance and building trust. Protiviti emphasizes using structured communication planning, leadership alignment and behavior reinforcement to ensure changes are understood, accepted and embedded. This approach fosters ownership and momentum throughout the transformation. What services does Protiviti offer in organizational change management and communications? + Protiviti offers end-to-end organizational change management services. We co-create strategies with clients to address people, process and technology shifts—ensuring stakeholder alignment, leadership engagement and sustainable adoption.
