HR Transformation Enhancing the people function by aligning the people strategy, process design, and technology solutions to optimize performance and better support the business We help you energize your business by supporting your people. HR should not stand alone as a function. Rather, it should work across the organization to drive business results, engagement, and innovation. We help organizations build an efficient HR operating model and delivery team where people and technology work as one.Backed by industry expertise and benchmarking, we assist with every stage of the transformation, from planning and design to implementation. We take a holistic approach to transformation, streamlining or standardizing HR processes to identify the technology and tools needed, and ensuring that your People function is set up for success. HR should not stand alone as a function Survey April 17, 2025 3 min read Risk insights for human resources teams As chief human resources officers (CHROs) assess near-term and longer-term risks, their sights are set on macroeconomic variables and strategic challenges. These elevated CHRO perspectives closely align with the risk concerns of board members, CEOs, CFOs and other C-suite leaders in our latest annual Executive Perspectives on Top Risks Survey.... Read More HR Transformation Services Our consulting experts provide solutions tailored to your organization’s unique needs in the following areas: Pro Briefcase HR Optimization & Strategic Workforce Planning We guide our clients to optimize their People function and enable strategic workforce planning activities that align to business objectives and support long-term talent needs. Pro Building office HR & Payroll Operating Model Design & Implementation Assisting you in designing and implementing an integrated HR and payroll operating model that aligns people, process, and technology and improves overall effectiveness. Pro Document Consent Payroll Design & Optimization We assist our clients in optimizing payroll processes & systems to improve accuracy, efficiency, and ensure compliant payroll operations are in place to support your organization’s success. Pro Document Files HR/HCM Role & Process Design Helping you thoughtfully define HR roles and design HCM processes to streamline activities and maximize the effectiveness of your People function. Pro Briefcase HR Operational Efficiency, Performance, & Reporting We define and enhance HR operational performance and reporting capabilities to provide critical insights and drive improved decision-making processes across the HR function. Pro Document Stack Workday HCM Design & Implementation Guiding your organization through the design and implementation of Workday HCM solutions to optimize HR operations and enhance the end-to-end employee experience. Leadership Fran Maxwell Fran Maxwell is the global lead of our People & Change Segment. Based in Phoenix, he brings to Protiviti more than 21 years of experience in human resources and change management consulting.Before joining Protiviti in 2021, Fran held progressive leadership roles at ... Learn More Dharshini Hof Dharshini is a Director in Protiviti’s People & Change practice. She has over 15 years of experience leading global teams and clients through technology-enabled transformations in a variety of industries. She has helped clients attain value and succeed in their ... Learn More Featured insights and client stories CLIENT STORY Employee Plan Engagement Soars After Community College Modernizes Payroll and Retirement Systems 4 min read Community college transformed payroll and benefits, boosting engagement and savings. Health plan usage rose 30%, retirement up 25%. CLIENT STORY Pacific Life Leverages Trust and Strong Partnerships to Achieve HR Transformation 5 min read Discover how Pacific Life transformed their HR strategies, highlighting the pivotal role Protiviti played in driving success through trust and strategic partnership. BLOG What AI Is Doing For, and To, the Humans in the People Function 5 min read HR functions will play a key role in overseeing AI usage throughout the organization. This responsibility has huge ramifications for HR professionals and nearly all of the functional pillars within HR. The challenge: HR leaders need a firm grasp... SURVEY When GENERATIONS meet: Tell us how AI is transforming your multigenerational workforce 4 min read This latest report marks the second annual publication in this ongoing research initiative and offers practical guidance for leaders on how to maximize productivity by leveraging the strengths of multigenerational teams, particularly in meetings.... WHITEPAPER Motivating the Multigenerational Workforce of 2030 24 min read Any predictions made before 2020 about the future of work have changed with COVID-19, inflation and social movements of the past two years. The workforce of 2030 looks very different than once expected. Prior to 2020, the U.S. labor force included... BLOG C-Suite Confidential: The CHRO’s Rapidly Evolving Role 6 min read The big picture: The role of the CHRO is continually shifting and transforming. Boards are looking to them to answer questions about talent strategy and organizational culture in today’s tightening labor market. Why is it important? HR leaders... CLIENT STORY EvergreenHealth’s Journey to a Comprehensive Employment Brand and Talent Marketing Strategy 5 min read EvergreenHealth's comprehensive employment brand and talent marketing strategy by Protiviti increased application rates, reduced turnover by 3.5%, and decreased recruitment expenses.... Previous Article Pagination Next Article Frequently Asked Questions What is HR transformation? + HR transformation involves reimagining and redesigning HR processes, roles, technologies (including AI) and service delivery models to shift HR from a transactional support function to a strategic business enabler. At Protiviti, HR transformation includes aligning people strategy, process design and technology to optimize performance and support enterprise-wide goals. Why do organizations take on HR transformations? + Organizations undertake HR transformation to modernize HR and align it with business strategy. This shift helps HR become a strategic partner, improving workforce planning, employee experience and operational efficiency. It also helps address challenges like outdated systems, lack of automation and limited self-service, which can increase costs and reduce agility. In today’s environment of rapid technological change and looming talent shortages, HR transformation equips organizations with the tools and capabilities to attract, retain and develop the right skills for the future. Ultimately, it creates capacity for HR to focus on high-impact initiatives that support growth, innovation and long-term success. What are the benefits of aligning people strategies with business goals? + Aligning people strategies with business goals is a central focus of HR transformation. It delivers benefits like improved organizational performance, stronger employee engagement, higher productivity, better talent retention and greater adaptability to market shifts. Through HR transformation, these outcomes become scalable and sustainable across the enterprise. What steps are involved in an HR transformation initiative? + HR transformation typically involves assessing current HR capabilities, defining a future-state vision aligned with business goals, implementing modern processes and technologies and continuously monitoring progress. As part of HR transformation, Protiviti also helps HR and People teams ensure they have the right talent and skills in place to support strategic change.
