Supply Chain Operations & Performance Today’s leaders recognize their supply chain functions as a strategic operation. Recent disruptions shifted leaders’ and customer expectations of supply chains. Supply chains had previously not received enough investment to stay competitive and were not linked to strategic goals. Now, supply chains are expected to mitigate and even predict the disruptions we’ve seen since Covid.Organizations need to set up agile, digital networks that not only support growth and profit targets, but also help execute competitive strategies. The traditional non-strategic care and maintenance of supply chain is no longer an option.At Protiviti, we help organizations envision and run supply chain networks that drive change, align with their strategies, and make a positive impact on society. The supply chain of the future is a complete reimagining of how we've done things in the past. Supply Chain Operations & Performance Services Pro Briefcase Supply Chain Operating Model & Strategic Policy Design Our consultants design and align clients’ supply chain operating model – processes, org, technology – to the competitive strategy of the business. Identify and plan for critical, strategic capabilities that will directly execute the strategy through supply chain execution. Pro Building office Agile Manufacturing & Factory of the Future Protiviti’s operations & performance consultants convert traditional production operations to the agile, digital factory using new technologies to collect data from the ecosystem and then use that data to simulate and optimize factory processes. Pro Document Consent Intelligent Warehousing & Next-Gen Distribution We help our clients transform physical distribution into a tiered, multi-objective, intelligent and customer-friendly set of facilities, skills and fleet assets. Next-gen distribution focuses on executing cost/service strategy to ensure customers are properly served with programs like omnichannel. Pro Document Folder Field Services & Aftermarket Operations Implement a world-class service and aftermarket business with two over-arching objectives: capture the premium profits available in services, and deliver premium customer service to attract, grow and keep customers to beat the competition. Pro Legal Briefcase End-to-End Integrated Supply/Demand Planning Deploy a set of integrated and collaborative capabilities to estimate and optimize supply resources to meet demand. We use new tools and techniques, like predictive demand sensing, inventory optimization, collaborative capacity planning, and network visibility. Pro Screen System Integration Maintenance & Asset Reliability Operations Our team enhances the two primary components of asset management for our clients: optimize strategic reliability management through new analytics and modeling and improve maintenance operations through world-class work management tools and execution. Pro Location Globe Operational Excellence Solutions We apply specific tools such as Lean/Six Sigma, advanced analytics and continuous improvement to drive new performance in revenue, cost, assets and service with a focus on detailed operations. Our focus is two-fold for our clients: help the organization effectively execute their strategy, and deliver improved performance in revenues, cost, assets and service. Our Approach There are two aspects of supply chain management that are consistent across industries. One is that your supply chain operating model must align with and support your competitive strategy in the marketplace. For example, if you’re going to market as a customer service leader, your operational capabilities better be prepared to deliver world class service, all at the expense of other attributes. And two, that your supply chain operating model must continuously innovate and embrace new practices so that you’re constantly creating an advantage over your competitors.Protiviti excels at:Assisting clients in developing an aligned operating model with the best mix of strategic capabilities.Supporting clients to improve and implement new capabilities such that are constantly evolving their performance.Helping clients survey the competitive and industry landscape such that they are defining the state of the art in the areas of production operations, fulfillment, demand & supply planning, and aftermarket & services.Our focus is two-fold for our clients: help the organization effectively execute their strategy, and deliver improved performance in revenues, cost, assets and service. Our focus is two-fold for our clients: help the organization effectively execute their strategy, and deliver improved performance in revenues, cost, assets and service. Technology Partners Technology partnerships are a driving force behind our Supply Chain Operations Consulting offering. Our partners bring cutting-edge solutions that seamlessly integrate with our consulting expertise, fostering efficiency and growth for our clients. Some of our key partners include: Leadership Robert Giacobbe Robert Giacobbe is the lead for Protiviti’s Supply Chain Operations & Performance (O&P) team. Robert has a 31-year history of working in supply chain consulting across a mix of strategy, management consulting and technology. He’s worked across functions such as ... Learn More David Petrucci David has 30 years of operational improvement and innovation experience working across industry, technology and consulting organizations. His specialty is developing new business and organizational models enabled by the intersection of business & technology. ... Learn More Featured insights BLOG Services Are Taking Off in Aerospace and Defense The big picture: C-suite leaders in traditional aerospace and defense (A&D) companies are launching and growing their aftermarket services and related capabilities. Net profit on warranties, spare parts, maintenance and other aftermarket services... BLOG A Return to Capacity Planning: Staying Ahead in the Manufacturing Industry For many manufacturing companies, capacity planning may seem like a relic of the past. However, geopolitical tensions, tariffs, a renewed focus on onshoring and heightened M&A activity are bringing capacity planning back to the forefront. Our... BLOG CSDDD, the Latest Sustainability Dictum From the EU, Takes a Scrutinizing Look at Supply Chains In brief: What is CSDDD? The Corporate Sustainability Due Diligence Directive (CSDDD) is a new sustainability directive of the European Union (EU) and distinct from the Corporate Sustainability Reporting Directive (CSRD) in that it aims to... BLOG Back-Office Transformation at Energy and Utilities Firms Builds Success Forward-thinking energy and utilities (E&U) leaders recognize that their company’s future success in a rapidly changing industry hinges on financial readiness as much as operational excellence. Why it matters: E&U companies that wait too... BLOG Low-Code Applications Yield High Value, Big Change in Less Time The big picture: Deploying enterprise technology systems and tools often is cumbersome and hampered by complex configurations, lengthy implementations, extensive testing and big dollar budgets. Low-code applications can alleviate these challenges by... PODCAST Podcast | Strategic Sourcing: Gaining Advantage, Mitigating Risk – with Lucas Manganaro Supply chain management continues to be a hot topic in countless organizations in light of ongoing geopolitical challenges, evolving impacts of climate change, new tariffs, changing labor markets, and much more. How can supply chain and procurement... Button Button Process Transformation Generates Millions in Cash and Working Capital Improvement Discover how process transformation enhanced working capital by $24M and streamlined operations in a global energy firm. Read more Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments. Read more Achieving New Heights with Transformative Inventory Management Solutions The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies, leading to missing material and inventory inaccuracies. Read more