Perspectives From Protiviti Technology Leaders Practical, experience‑based insight into the priorities shaping organizations today. Technology leaders today face pressure from every direction — operating costs, regulatory expectations, modernization demands, evolving risk and the accelerating impact of AI. Protiviti works with CIOs navigating these challenges daily, and the themes we see across our client portfolio are consistent: leaders need clarity, discipline and the ability to make trade-offs with confidence. This series brings together conversations with Protiviti leaders and industry practitioners who are working inside these issues. Each episode highlights where organizations are gaining traction, where they’re struggling and the practical steps leaders can take to move forward. Watch Series Confidence comes from choices: what to modernize now, what to stabilize, and how to govern both. Explore the Modern CIO Dilemma hub for executive perspectives on modernization, resilience, and responsible innovation. View Now Video Series AI Meets Compliance: Risks, Realities, and Readiness The evolving compliance landscape demands that CIOs address both workforce knowledge gaps and technological advancements to stay ahead of regulatory challenges. In this video from The Modern CIO Dilemma, Protiviti Managing Director Christine Reisman explores how financial services leaders are leveraging AI to transform compliance operations, reduce risks and enhance efficiency. Watch Now Third-Party Resilience: The Competitive Advantage You’re Overlooking In the evolving financial services landscape, resilience has become a competitive advantage for CIOs. In this video from The Modern CIO Dilemma, Protiviti Managing Director Brian Kostek discusses the importance of third-party resilience and how it impacts organizational continuity during disruptions. Key insights include the need for financial institutions to collaborate with third parties to identify weaknesses and invest in adaptable recovery capabilities. Watch Now Why Spend Transparency Is Urgent Now As cloud adoption accelerates across financial services, the challenge isn’t just strategic — it’s financial. In this video, Protiviti’s Rakinder Sembhi explores the rising urgency around cloud spend transparency and the emerging role of FinOps in helping organizations manage usage and cost. Watch Now + EXPAND ALL Why These Conversations Matter - Across industries, organizations are investing in similar areas — modernization, resilience, the cloud, AI— but outcomes vary widely. The difference often comes down to clarity: clear priorities, clear roles, clear governance and clear expectations for performance and risk. These episodes offer grounded perspectives built from hands-on client work. They are designed to help CIOs and technology leaders cut through noise and understand where to focus limited resources. Who This Series Is For - CIOs, CTOs, CISOs, operations and risk leaders, and teams responsible for shaping technology strategy, governance and modernization efforts. Move Forward With Clarity - Explore the episodes most relevant to your priorities — or use them with your teams as you set direction for the year ahead. Visit the Modern CIO Dilemma media hub to explore more executive perspectives on technology leadership and responsible innovation. Our Capabilities Pro Tools Gear Emerging Technologies Embracing emerging technologies can drive innovative solutions to solve difficult business challenges. Our emerging technology offerings help companies innovate, expand and advance forward to achieve transformation goals while providing enhanced value to customers. Technology Strategy From the pandemic to remote working to an increase in cyber threats, it's clear that technology is a critical capability that every company must embrace. See how our technology strategy experts provide valuable IT processes and infrastructure solutions. Pro Building office Operations Transformation Modernizing IT operations can help reduce operational costs while increasing the agility and efficiency of IT operations and services. Learn how we help refine the way IT approaches services, deployment and support with our technology transformation services. Pro Document Stack Target Operating Model Evaluate and find the right balance of internal and external talent to optimize resources and align with the organization's strategy. Leadership Andrea Deal Director, Technology Risk and ResilienceAndrea specializes in Value Orchestration—aligning strategy, execution, and capital allocation to drive sustainable, high-impact transformation. Throughout her career, she has helped businesses evolve from transactional, market-dependent operations into structured, strategically aligned enterprises positioned for long-term success. Connect on LinkedIn Melissa Desjardins DirectorMelissa Desjardins is a transformative leader, recognized for driving payments and fintech innovation for financial services clients, with top industry honors for her impact and leadership. She is a recipient of awards from Consulting Magazine (2024) and NYC Fintech Women (2025). Connect on LinkedIn
