Operations Transformation Modernizing technology to gain efficiency, agility and resiliency over IT operations. Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations of IT departments.Protiviti helps transform and modernize core technologies to eliminate technical debt and support future state and emerging requirements. Transform and modernize your core IT processes Modernize for efficient, cost-effective IT operations and delivery Pro Briefcase Asset Lifecycle Management Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalization, modernization, resiliency and optimization of financial budgets. Pro Building office Service Delivery Modernization Servicing of technology is crucial to meeting IT objectives, from stabilizing current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers. Pro Document Consent DevOps With demands for more changes more often, IT must optimize operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes. Pro Document Files Site Reliability Engineering As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively. Pro Document Stack Infrastructure Modernization Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernization is imperative for enterprises to remain competitive. Pro Legal Briefcase IT Cost Optimization Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimize and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs. Pro Rightmark Square Service Resiliency Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM program. Pro System Security Program Management We help evaluate, operate, and improve your program management capabilities to effectively deliver complex and strategic technology programs. Our program delivery experience and practices help you realize performance and value of critical technology initiatives. Our Partners Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with. Featured insights BLOG Zero Trust, IGA and AI in Next-Gen Telecom Networks: CISOs' Convergence Approach 6 min read Anticipating potential vulnerabilities, constantly monitoring for anomalies and developing robust incident response plans are now baseline resilience capabilities information security leaders need to tackle today’s threats amplified by artificial... BLOG Empowering Mid-Market Manufacturers Through Technology Transformation 4 min read Mid-market manufacturers are navigating an increasingly complex landscape. From rising costs and labor shortages to supply chain disruptions and cybersecurity threats, the challenges are mounting. For many, adopting modern ERP systems like SAP S... BLOG AI at the Crossroads of Online Safety: Reimagining Trust, Compliance and Global Protection Strategies 7 min read The rise of AI is redefining the trust and safety dynamics within digital ecosystems, challenging existing frameworks. Why it matters: Companies face the dual challenge of adhering to regulatory compliance and proactively enhancing user trust.... BLOG AI Agents are Here. 7 Steps to Prepare 4 min read AI agents are no longer a futuristic concept — they are a practical, transformative force that is reshaping industries. One of the most impactful uses of AI today is the development and deployment of agents: systems that independently perform tasks,... NEWSLETTER Reimagining a New COO-Board Dynamic 2 min read Explore the new COO board dynamic: insights on evolving COO roles, shifting board expectations, and strategic transformation in today’s fast-changing landscape. BLOG White Paper: Effectively Implementing the EU AI Act – Governance, Control and Transparency for AI Systems 29 min read Use the ServiceNow Platform to Operationalize Key Requirements of the EU AI Act The EU Artificial Intelligence Act (EU AI Act) is the world's first comprehensive legal framework for artificial intelligence. The final version was adopted on 13 June... Previous Article Pagination Next Article Featured client stories Agility in Action: IT Transformation Fosters Business Alignment 6 min read This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved.The project included three key phases of support, starting with an initial... Having it all: Technology transformation in the luxury marina market 6 min read This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end... Technology transformation and change management help non-profit organization reach donors and improve fundraising 6 min read Technology transformation, change management help nonprofit reach donors, improve fundraising and impact communities U.S. energy leader undertakes a successful divestiture through a strong program management office 6 min read A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider. Solving the complex transition of technology, data and customer service from one provider to another... Previous Article Pagination Next Article Leadership Samir Datt Samir Datt, Managing Director, Technology Strategy & Architecture Leader and CIO Solutions - Energy & Utilities, brings over 25 years of technology consulting experience. He serves as the Global Lead of Protiviti’s Technology Strategy & Architecture ... Learn More
