Operations Transformation

Modernizing technology to gain efficiency, agility and resiliency over IT operations.

Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations of IT departments.

Protiviti helps transform and modernize core technologies to eliminate technical debt and support future state and emerging requirements.

Transform and modernize your core technology

Modernize for efficient, cost-effective IT operations and delivery

Pro Briefcase

Asset Lifecycle Management

Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalization, modernization, resiliency and optimization of financial budgets.

Pro Building office

Service Delivery Modernization

Servicing of technology is crucial to meeting IT objectives, from stabilizing current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers.

Pro Document Consent


With demands for more changes more often, IT must optimize operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes.

Pro Document Files

Site Reliability Engineering

As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively.

Pro Document Stack

Infrastructure Modernization

Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernization is imperative for enterprises to remain competitive.

Pro Legal Briefcase

IT Cost Optimization

Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimize and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs.

Pro Rightmark Square

Service Resiliency

Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM program.



Samir Datt
Samir is a founding member of Protiviti with over 25 years technology consulting experience.  He serves as the Global Lead of Protiviti’s Technology Strategy and Operations segment, which partners with clients to increase the maturity of information technology ...

Technology insights webinar series

IT organizations need to change the way they think and run technology transformations.

Our Partners

Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with.


Blog Generic 4

Achieving Technical Agility

Agile practices are enabling teams across organizations to reimagine how to manage change and deliver services, but to achieve true business agility and become agile across the organization, it is crucial that we think beyond the scope of a team. ...
Read More


Quantitative Cyber Risk Management 101: Baselining and Baseline Cycling

PMaaS: Solutions for Current Project Delivery Trends

Organizations rethinking their project delivery operating model must shift their mindset and rethink their approach. The pandemic, changing customer dynamics and rapidly evolving competitor landscape has significantly impacted all industries. ...
Read More




Key issues being discussed around the globe in the boardroom and C-suite Massive disruptions in the global supply chain. Challenges in attracting and retaining talent to address needs all across the enterprise. The Delta and Omicron variants....
Read More


 Implementing Operational Resilience Across the Organization: An Essential Checklist

Implementing Operational Resilience Across the Organization: An Essential Checklist

Like any enterprisewide organizational change, implementing an operationalresilience program across an organization requires a careful andcollaborative effort to be successful. Whether implementation has been inthe works for several...
Read More


The Post-Quantum Cryptography Conundrum

Things to Know Before Upgrading to Microsoft Dynamics 365 For Finance and Operations

Microsoft extended support for AX2012 R3 is ending in January of 2023. Because of this end of support, many organizations are looking to upgrade to the cloud version known as Dynamics 365 for Finance and Operations (D365F&0). By moving to D365F...
Read More