Operations Transformation Modernizing technology to gain efficiency, agility and resiliency over IT operations. Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations of IT departments.Protiviti helps transform and modernize core technologies to eliminate technical debt and support future state and emerging requirements. Transform and modernize your core IT processes Modernize for efficient, cost-effective IT operations and delivery Pro Briefcase Asset Lifecycle Management Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalization, modernization, resiliency and optimization of financial budgets. Pro Building office Service Delivery Modernization Servicing of technology is crucial to meeting IT objectives, from stabilizing current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers. Pro Document Consent DevOps With demands for more changes more often, IT must optimize operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes. Pro Document Files Site Reliability Engineering As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively. Pro Document Stack Infrastructure Modernization Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernization is imperative for enterprises to remain competitive. Pro Legal Briefcase IT Cost Optimization Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimize and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs. Pro Rightmark Square Service Resiliency Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM program. Pro System Security Program Management We help evaluate, operate, and improve your program management capabilities to effectively deliver complex and strategic technology programs. Our program delivery experience and practices help you realize performance and value of critical technology initiatives. Our Partners Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with. Featured insights INSIGHTS PAPER Enhancing Operational Technology Efficiency and Risk Mitigation through PMO Partnerships 7 min read Upgrade SCADA systems and leverage PMO partnerships to enhance operational technology efficiency and risk mitigation, driving innovation and ensuring regulatory compliance. SURVEY Driving innovation: key risks, opportunities and growth strategies for technology leaders 5 min read Download Protiviti’s Top Risks Report 2026 to explore how CIOs and CTOs are addressing challenges in AI adoption, cybersecurity, data management, and digital transformation. BLOG Crack the ERP Code for a Successful IT Transformation 4 min read One of the most common hurdles when organizations launch an IT transformation is the need to upgrade core enterprise resource planning (ERP) systems. As business expands and market demands shift, older systems often reveal their limitations.... BLOG From Insight to Action: How ServiceNow AI Agents Are Reshaping Business Operations 5 min read It’s clear that artificial intelligence (AI) is rapidly transforming how organizations operate, make decisions and deliver value. Across industries, AI is being integrated into core business processes, not just to automate repetitive tasks, but to... BLOG Accelerating Product Development with SAP 3 min read Product development is a critical engine of growth for companies across industries, from manufacturing and pharmaceuticals to software and consumer goods. Yet many organizations continue to struggle with fragmented processes, manual workflows and... BLOG Modernizing IT Service Management for the Next Era of Collaboration 4 min read Organizations across every sector are under pressure to deliver faster, more seamless service, but many are still held back by disconnected systems and siloed teams. IT, HR, finance and operations often rely on separate tools and processes, making it... Previous Article Pagination Next Article Featured client stories Agility in Action: IT Transformation Fosters Business Alignment 6 min read This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved.The project included three key phases of support, starting with an initial... Having it all: Technology transformation in the luxury marina market 6 min read This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end... Technology transformation and change management help non-profit organization reach donors and improve fundraising 6 min read Technology transformation, change management help nonprofit reach donors, improve fundraising and impact communities U.S. energy leader undertakes a successful divestiture through a strong program management office 6 min read A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider. Solving the complex transition of technology, data and customer service from one provider to another... Previous Article Pagination Next Article Leadership Samir Datt Samir Datt, Managing Director, Technology Strategy & Architecture Leader and CIO Solutions - Energy & Utilities, brings over 25 years of technology consulting experience. He serves as the Global Lead of Protiviti’s Technology Strategy & Architecture ... Learn More
