Technology Risk Management Maximise technology value while managing risk Technology is an enabler for driving business innovation, market advantage, and improved customer experience. However, not having a clear understanding of threats and the controls needed to mitigate technology risk may cause loss, increased costs, and non-compliance.Our technology risk management services help you develop a robust technology risk management plan as part of your overall operational risk management program. We establish and operate the organisational structures, frameworks, policies and procedures, oversight, and reporting necessary to manage increasingly complex demands for technology and compliance needs.Our technology risk assessment approach is based on redesigning and integrating methodologies to provide a holistic view of enterprise risk. Our technology and risk service capabilities enable organisations to better understand the true business impact and manage the risks emerging from an organisation’s legacy systems and the adoption of disruptive technologies. Survey February 13, 2025 3 min read 2025 Report on Top Risks Read Protiviti's Top Risks Report 2025 covering global and Australia executives’ views on emerging risks related to AI, cyber threats, talent management, and economic shifts. Read more Transform technology risk into opportunity Pro Briefcase Technology governance and enablement Without a robust governance structure, organisations struggle to align IT execution to business objectives. We help develop frameworks, policies, and processes to support governance, ensure consistency, manage risk, and improve regulatory compliance. Pro Building office Technology risk and compliance transformation Align your technology risk appetite, compliance requirements, and risk strategy. We tailor programs leveraging established frameworks and incorporating the latest industry standards. Our services include maturity assessments, risk framework design, and training. Pro Document Consent Technology risk assessment and remediation Which technology risks pose the greatest threat to your reputation, brand image, and enterprise value? We assess the effectiveness of IT risks and controls to address regulatory mandates or economic developments across IT processes, controls, and technology systems. Pro Document Stack Business continuity and resilience We help organisations minimise and mitigate the risks associated with unplanned events. We revisit business continuity plans and develop comprehensive technology resilience strategies to protect your people, brand, operations, revenue, and remain compliant. Effective risk management is about empowering decision-making within the organisation Our approach to managing technology risk Protiviti’s Technology Risk Management and Governance team, through our technology consulting services, helps organizations implement sustainable risk management strategies. We enable them to effectively identify risks and quantify their potential impacts on both IT and the broader business landscape.Organisations face increasing risks and costs related to delivering technology that supports the business. These challenges are often exacerbated by an inability to anticipate potential incidents as well as a reliance on inefficient processes for identifying and assessing risk. In fact, most organisations do not adequately consider IT risk and its impact on the business in their decision-making processes.Protiviti’s team of technology risk professionals work with you to implement processes for identifying potential risks at an early stage, quantifying the potential impact on the organisation as a whole, and designing controls as required to mitigate risk levels appropriately.Effective risk management is about empowering decision-making within the organisation. To assist with this, Protiviti works with you to build risk management reporting mechanisms that help you understand the risks to your organisation and their consequential impacts. We also help integrate the wider business into the risk mitigation strategy for IT. An improved understanding of risk can help IT increase the level of service provided to the business and the CIO to justify the investments required to implement strategic remediation solutions.Our IT risk management consultants help you achieve improved decision-making based on a clear understanding of inherent and residual risk. Enhanced reporting increases the organisation’s ability to anticipate potential IT failures and perform a root-cause analysis to identify the control failures behind service outages, leading to a reduction in recurrences. Effective risk management is about empowering decision-making within the organisation Technology Modernisation: protecting your business, reducing costs and remaining compliant In a world marked by unpredictable geopolitical forces, rapid technological advances, shifting employee and customer sentiments and evolving regulations, businesses face constant disruption. Leaders must modernise while reducing costs, avoiding outages and ensuring compliance with regulations and standards.Our framework, built on Ardoq technology, helps organisations reimagine their approach to understanding the intricate connections between business and underlying technologies. We help you transform your organisation by connecting business activities to operational processes and databases to drive meaningful change. Risk management and regulatory compliance go hand-in-hand. Find out more about Protiviti's regulatory compliance services. Click here Leadership Mark Burgess Mark is a managing director and Protiviti Australia's risk and compliance solution lead. With over 17 years of risk and regulatory compliance experience in the financial services industry, he has a proven track record delivering deep insights for his clients.Mark has ... Learn More Hirun Tantirigama Hirun is a managing director and Protiviti Australia's technology consulting lead with 15 years’ experience in providing risk and regulatory advisory services across a variety of clients and industries. He has led complex, transformational programs across areas such as ... Learn More Ruby Chen Ruby is a director with over 12 years of experience in the financial services industry, of which about ten years worked in the Big Four banks before transitioning into consulting. She has had a broad range of experience providing advisory services and secondments across ... Learn More Featured insights BLOGS Navigating Australia's Cybersecurity Obligations: SOCI, PSPF and the Essential Eight – A Strategic Guide for Government and Critical Infrastructure Organisations 18 min read As Australia confronts an evolving and intensifying cyber threat landscape, public and private sector entities are under increasing pressure to fortify their cyber resilience. 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It should. 6 min read Late last month, DeepSeek, the China-based AI startup, sent shockwaves worldwide when it released its latest model, DeepSeek R1, which it says rivals ChatGPT’s capabilities. OpenAI’s o1 model was released on Sept. 12, 2024, roughly four months ahead... PODCAST Risky Women Podcast | Driving Tech & Innovation in Risk Management 2 min read In this episode, Jo Shoppee, head of operational risk, technology, at ANZ Bank, shares her unexpected journey into risk management, from working as a teller at ANZ to becoming a technology risk specialist. Jo discusses the challenges of balancing... BLOGS New Top Risks Survey — The Economy, Talent and Cyber Dominate Concerns for Boards and Executives 3 min read The economy, talent and cyber threats represent the most pressing risk issues organisations face over both the near- and long-term, with artificial intelligence (AI) concerns lurking as well. Yet board members and executives view their organisations... 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