Government and Public Services

Governments are entrusted with a wide range of responsibilities including maintaining security, promoting and supporting economic growth, meeting the needs of their citizens, and maintaining infrastructure. In fulfilling these responsibilities, governments face many challenges such as attracting top talent, protecting the privacy and confidentiality of sensitive information, managing major programs while limiting waste, fraud, and abuse, managing crises, and driving innovation to meet changing citizen expectations.

For some public services departments, these challenges were exacerbated during the COVID-19 pandemic when old processes and technologies were strained by unprecedented workloads. Leveraging the lessons learned during the pandemic will better prepare governments for the next crisis and position them to meet everyday requirements in a more efficient, effective, and responsive manner.

Protiviti understands that the journey facing each governmental body is different. That’s why our government consultants offer clients a tailored solution; we never assume a one-size-fits-all approach can address a client’s unique needs. Our government consulting teams across the globe are ready to deliver deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help Australian federal and state government leaders confidently face the future.