Government and Public Services

Create a better future with responsive and sustainable solutions to the most complex challenges facing government departments

Consulting services for federal and state governments in Australia

Governments are entrusted with a wide range of responsibilities including maintaining security, promoting and supporting economic growth, meeting the needs of their citizens, and maintaining infrastructure. In fulfilling these responsibilities, governments face many challenges such as attracting top talent, protecting the privacy and confidentiality of sensitive information, managing major programs while limiting waste, fraud, and abuse, managing crises, and driving innovation to meet changing citizen expectations.

For some public services departments, these challenges were exacerbated during the COVID-19 pandemic when old processes and technologies were strained by unprecedented workloads. Leveraging the lessons learned during the pandemic will better prepare governments for the next crisis and position them to meet everyday requirements in a more efficient, effective, and responsive manner.

Protiviti understands that the journey facing each governmental body is different. That’s why our government consultants offer clients a tailored solution; we never assume a one-size-fits-all approach can address a client’s unique needs. Our government consulting teams across the globe are ready to deliver deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help Australian federal and state government leaders confidently face the future.

Consulting services for federal and state governments in Australia


January 2, 2024

2024 Top Risks in the Government Services Industry

Explore the 2024 Top Risks in Government Services: Navigate economic challenges, escalating cyber threats, and talent management concerns with strategic insights....

Latest insights for the government and public sector

Our government consulting experts are ready to address your unique needs in these areas:

Sectors we serve

federal government services in Australia

Federal government

Through the transformation of people, processes, and infrastructure, we help create digital experiences that help the government achieve its mission and interact in purposeful ways with its customers. Our federal government services combine human-centered design with modern technologies to help federal agencies improve operations and deliver measurable results.

State and local government

Drive effectiveness and efficiency

State and local governments make decisions every day that impact the way we live. Decisions about housing, transportation, education, sanitation, economic development, and labour are often enacted at the state or local level, impacting us daily in ways seen and unseen. For the economy to grow and living standards to rise, city and state leaders must constantly evolve policies and programs, responding to ever-changing needs of their residents and constituents. 

In this environment, our state and local government services in Australia help industry become more effective and efficient, in a way that is risk sensitive, regulatory compliant, well-controlled and enabled by leading technologies.

Drive effectiveness and efficiency


Steve Baker
Steve has almost 30 years’ experience providing assurance services to a significant number of organisations for major national companies to all sizes of Commonwealth and State government agencies.  Steve has performed and been responsible for many performance and ...
Melanie is a managing director with over 20 years’ experience in leading business performance improvement excellence in public and private enterprises. She specialises in the delivery of whole of business/government performance improvement through strategy development ...
David is a managing director and Protiviti’s global enterprise cloud solution lead. His primary focus is driving the growth and implementation of our cloud services across the globe. David has over 22 years’ experience across a variety of industries and senior IT ...
Hellen Thomas
Hellen is a managing director leading the internal audit and financial advisory services for Protiviti Australia nationally. Hellen has extensive experience leading professional risk and assurance services to various clients, including government, financial services, ...
Lauren is the country lead for Australia. With over 14 years' experience in governance, risk, and internal control, she specialises across multiple industries including health, higher education, government, consumer products, and energy. She is an active member and ...