Employee Experience & Human Capital Consulting

Reimagine the moments that matter between employee and employer.

Protiviti helps organisations develop and implement a unique employee experience that will drive specific business and human outcomes.

Today, more than ever before, employees want to work for organisations that put the human experience at the center of all they do. Organisations that create a differentiated employee experience (EX) will attract, retain, and engage the best industry talent.

For employees, it’s not just one factor that determines their experience, but rather a web of multiple factors, including pay, flexibility, technology, growth opportunities, and the organisation’s culture.

Our consulting experts provide solutions tailored to your organisation’s unique needs and industry in the following areas:

Future of Work

When it comes to the future of work in the post-pandemic world, the transformation and innovation journey calls for a new mindset. We help businesses navigate remote or hybrid work, AI and automation, upskilling, new labour models, and more.

HR Transformation

To focus on your employees' experience, you need to ensure that your HR function is operating effectively. We help organisations develop and implement an HR strategy aligning people, process, and technology to enable highly engaged and productive teams.

Workforce Analytics

Move beyond demographic or HR operational data to identify where your workforce is now and where you want it to be to meet your business objectives. We help you develop predictive analytics capabilities, establish KPIs, and deploy employee listening strategies.

Culture and Organisational Transformation

Employees are looking for work with purpose and want to feel invested in their organisations. We help organisations to assess, cultivate and transform their current culture to meet their business objectives.

Change Management and Communications

Organisations don’t change. People do. When you need your people to change their behaviors, our proven approach helps you assess, implement and measure behavior change in order to realise the full return on your investment.

Five different factors of EX model are the work, culture, technology, total rewards and talent

Our approach

Many factors are forcing organisations to think differently about how they attract, retain, and engage their people, including the ongoing talent shortage, the increase in flexible work arrangements, and changing technology experiences. These factors challenge organisations to develop a differentiated employee experience.

A vital foundation to a differentiated employee experience is technology that encompasses mobile, social and physical components.

Protiviti helps you measure the effectiveness of your current EX, develop an EX-roadmap, and manage the implementation.

Our EX-Model has 5 factors:

The Work: How, when and where work gets done, including but not limited to hybrid workplace.
Culture: The collection of values, expectations and behaviors within an organisation.
Technology: The tools needed by employees to do their jobs efficiently and effectively.   
Total Rewards: The combination of pay, benefits and rewards that employees receive from their employer.  
Talent: The programmes you have in place to support the talent within your organisation, including but not limited to diversity, equity and inclusion programmes; well being programmes; and learning and development opportunities.