Operations Consulting We use industry best practices and leading technology to create tailored solutions for your organisation. Protiviti’s supply chain and operations consulting experts work closely with key stakeholders to integrate industry best practices and tailor business solutions to help:Reduce operating costsIncrease productivity and service, and Reduce the capital required to support business goals and objectivesWe work with leading technology providers to bring your organisation the best solution to fit your supply chain and operation’s needs. Survey April 17, 2025 Risk insights for operations teams The top near-term and long-term risk concerns of chief operating officers (COOs) include rising labour costs, uncertain economic conditions, talent and labour availability, regulatory uncertainty, the rapid speed of disruptive innovations, and the long-term supply of skills needed to leverage artificial intelligence (AI) and other advanced technologies. These risk... Read more Operations consulting Our operations consulting experts provide operational solutions tailored to your organisation’s unique needs to enhance the value of your business. Pro Briefcase Supply chain operations and performance At Protiviti, we help organisations envision and run supply chain networks that drive change, align with their strategies, and make a positive impact on society. The supply chain of the future is a complete reimagining of how we've done things in the past. Pro Building office Supply chain innovation Protiviti’s supply chain consulting experts work closely with key stakeholders to integrate industry best practices and tailored business solutions to meet the organisation’s needs. Pro Document Consent Sourcing and procurement transformation Successful sourcing and procurement must address today’s needs with the foresight to plan for tomorrow’s challenges and opportunities. Our team excels at helping organisations understand current opportunities while looking ahead to understand what is coming next. Pro Document Files Sustainable operations ESG criteria have evolved into an investment methodology that embraces sustainability factors to identify companies with superior business models. Our team combines proven ESG knowledge and capabilities to enable lasting business transformation. Pro Document Folder Portfolio program and project management Build and optimise your portfolio project, program and portfolio management (P3M) functions for successful project and business outcomes with Protiviti. Effectively and efficiently respond to ever-changing business landscape Our operations consulting offerings Managing the inherent risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex. Overly manual, reactive, and siloed operational methodologies of old are unsustainable and cannot continue. Protiviti’s Operations Consulting services address these challenges head-on.We help organisations implement operational risk capabilities that are agile and flexible in order to effectively and efficiently respond to the ever-changing environment.Intelligent warehouse and distribution: Increasing customer demands, supply chain disruptions, and changing marketplaces require organisations to act quickly while maintaining cost competitiveness. Protiviti's Operations Consulting team helps organisations design and implement more automation and robotics into their supply chain.Always on field services: Manage costs and ensure proactive field servicing by leveraging machine learning, AI, and IoT. Timely installation, maintenance, and service of your equipment without negatively affecting your organisation with Always on Field Services. Utilising this technology, Protiviti helps organisations to effectively manage operations and the supply chain. Supplier risk management: Build deep supply chain resilience capabilities by focusing on your greatest risk —vendor risk exposure. Our experts in vendor risk management help organisations manage and monitor potential supply and distribution disruptions.Quality: Preventing defects from reaching your customers is critical to maintaining both profitability and customer satisfaction. Protiviti's Operations Consulting team helps develop processes to identify and manage quality risks, using technology to identify, track, and resolve quality issues.Agile factories: Put into place flexible systems and processes that allow for real-time reactions to changes and shocks to the marketplace. Market environments can change quickly and impacts in one part of the supply chain can reverberate across the whole. Effectively and efficiently respond to ever-changing business landscape Risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex Our approach Managing the inherent risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex. Overly manual, reactive, and siloed operational methodologies of old are unsustainable and cannot continue.Our supply chain and operations consulting teams implement operational risk capabilities that are agile and flexible to respond to the ever-changing environment. Leadership Hirun Tantirigama Hirun is a managing director and Protiviti Australia's technology consulting lead with 15 years’ experience in providing risk and regulatory advisory services across a variety of clients and industries. He has led complex, transformational programs across areas such as ... Learn More Featured insights PODCAST Responding to Tariffs: Achieving Financial and Operational Agility in a Volatile Regulatory Environment – with Kerry Buchar and Lucas Manganaro Tariffs are dominating agendas and discussions in boardrooms, C suites and more as organisations try to figure out their impact on their products, services, supply chains, customer relationships and much more. In this episode, Protiviti managing... PODCAST Podcast | Unlocking AI Potential: Navigating Boardroom Blind Spots with Constantine Boyadjiev and Todd Pleune In this episode, Protiviti Managing Directors Constantine Boyadjiev and Todd Pleune delve into the various use cases of AI and its future possibilities. They discuss strategies for leaders to cultivate a culture of curiosity that encourages teams to... SURVEY Disruptors see the world differently Disruptive change is happening, and more is coming. Is your organisation ready to seize the moment? Our results, based on a global survey of more than 1,800 board members and C-suite executives, reveal that organisations globally and in Australia... PODCAST Podcast | Navigating Blind Spots: Supply Chain Considerations for Boards Under New Leadership with Frank Kurre and Lance Mangum In this episode, Frank Kurre, Managing Director at Protiviti, and Lance Mangum, Staff Vice President of Government Affairs at FedEx Corporation, explore the critical supply chain considerations that corporate boards must address as the new... BLOGS Leveraging FinOps in Private Equity FinOps provides organisations with a strategic framework for optimising cloud costs while fueling growth initiatives. By adopting FinOps principles and practices, private equity firms can align cloud spending with growth and margin objectives, set... BLOGS Digital Twins: Adopting a Data-Centric Approach to Mature Resilience Operational resilience – the ability for firms to prevent, adapt, respond to, recover and learn from operational disruptions – is a common concern for clients, leading to questions such as: Which management information should firms report against? Or... BLOGS The Hidden Costs of an ERP Transformation As a leader about to undertake an ERP transformation, it is important to remember that these projects rarely go as planned. Like a house remodel, there will be hidden costs to be addressed throughout the implementation. Whether it be that... Previous Article Pagination Next Article Featured client stories Seamless NetSuite Migration Optimises Operations A leading fundraising and branding organisation offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation. Global Retailer Goes Digital: Revitalising Store Operations and Enhancing Community Commitment Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to... Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments. Achieving New Heights with Transformative Inventory Management Solutions The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies,... Global Multimedia Organisation Transforms Sourcing and Procurement Function and Saves Millions Using spend analytics findings, Protiviti helped the client build and strengthen a procurement department with a custom procurement taxonomy. Working with the client’s first procurement leader, we helped secure an e-sourcing tool. Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that... Previous Article Pagination Next Article
