Consumer Goods Consulting | Protiviti Australia

Transforming disruption into a competitive edge

Expert consumer goods and services consulting in Australia

Australia's consumer Packaged Goods (CPG) companies face unique challenges and opportunities as e-commerce models become integral to their success and direct-to-consumer online sales overturn traditional retail models. Alongside these changes comes an industry-wide trend toward sustainability solutions, including the use of reusable, sustainable, compostable packaging and a desire for companies to reflect sustainable brand values as the popularity of purpose-driven brands increases.

In response, brands must build supply chain resiliency and agility, including the design of regional and tailor-made supply chains focusing on faster and easier delivery options for consumers in Australia. All of this transformation must take place while mitigating risks to supply chain reliability, dealing with labour shortages and cyber threats, and responding to shifts in operating models to work from home.

Enterprise data and analytics

We help companies build a data-driven culture by developing, designing, and implementing advanced analytics and digitalisation. We help access vital data, turn data into actionable insights, and utilise AI technologies to optimise business results.

Environmental, social, governance (ESG)

Consumer Goods companies face material ESG risks across the value chain, along with the ever-growing demands and expectations from consumers around sustainability. We help companies respond to these risks and opportunities through ESG strategy assessment and creation.

Cloud

We help companies implement and adopt cloud capabilities aligned with defined business outcomes, including cost savings, agility, scalability, innovation, and the use of cloud for IT modernisation and digital transformation.

Digital transformation

From supporting growth in e-commerce to replacing legacy applications, we assist through every stage of digital transformation. Through automation, we work with clients to reduce operational costs, implement metrics and governance to drive impact, and harness data and analytics to drive performance.

Supply chain management

We help companies meet supply chain demands around quality, speed of delivery, and overall performance by identifying and scrutinising new suppliers, selecting and prioritising parts purchases, providing staff training, and preparing for anticipated disruptions.

Cybersecurity

We help companies design, implement, and manage cyber capabilities while protecting data and business assets. We help implement regulatory compliance, privacy, and third-party risk management programmes, while building trust with stakeholders.

Data privacy

With the fast growth of e-commerce and an expansion of loyalty programmes, there has been an increase in concerns over data privacy. We help organisations build, assess, and strengthen data privacy programmes and ensure compliance with the growing list of privacy regulations to protect customer trust.

Sectors we serve

Transform for evolving customer needs

Consumer goods and services

Protiviti helps consumer goods and products organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our consumer goods consulting and FMCG consulting expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance through our consumer goods consulting services.

Transform for evolving customer needs

Why choose Protiviti for CPG consulting in Australia

Protiviti brings strong expertise across Australia’s consumer goods and FMCG sector, helping organisations build resilience and improve performance. Our consumer goods and services consulting capabilities support brands with supply chain optimisation, sustainability, digital transformation and operational efficiency.

We understand the specific challenges of the Australian market, including long-distance logistics, rising costs, labour pressures and shifting consumer expectations. Our FMCG consulting teams deliver practical, data-driven solutions that enhance forecasting, reduce risk and support margin improvement.

Protiviti combines local market knowledge with global CPG insights to help consumer goods organisations stay competitive and future ready.

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