ServiceNow Consulting Services

Drive digital transformation and continuous improvement

Our ServiceNow teams assist with analysis, design, and configuration/customisation of the solution, including organisational change management, to ensure successful adoption. We cover our clients’ entire ServiceNow journey, from new implementations to optimisation and continuous improvement initiatives.

Protiviti’s partnership with ServiceNow accomplishes an innovative approach to our consulting services in IT, governance, risk and compliance, and business process improvement. We integrate our deep domain expertise with ServiceNow’s market-leading technology, offering end-to-end digital transformation and continuous improvement services.

We offer digital transformation and continuous improvement services

Our key ServiceNow consulting solutions include:

Protiviti’s ServiceNow experts offer a comprehensive range of implementation services based on each client’s needs, including:

  • Tool modernisation/optimisation with powerful, easy external integration
  • IT and enterprise service management for streamlined execution and better user experiences
  • IT operations management for end-to-end asset management across hardware, software, and cloud

Operational resilience is an organisation’s ability to detect, prevent, respond to, recover, and learn from operational disruptions that may impact the delivery of important business and economic functions or underlying business services. Protiviti’s ServiceNow consulting services help clients achieve operational resilience through:

  • Governance, risk, and compliance
  • Business continuity management
  • Security operations (for SOAR)

Protiviti’s ServiceNow experts help clients establish an enterprise-wide, single strategic platform for HR, customer, and legal workflows, project/portfolio management, and custom applications.

Ready to get started?

Whether your organisation is new to ServiceNow or looking to better leverage your ServiceNow investment, our team can help! Schedule your introductory call with us today and see how we can help with: • Implementation services • Operational resilience improvements • Enable digital transformation

Our ServiceNow commitment

Protiviti’s ServiceNow partnership combines our deep domain expertise with ServiceNow’s market-leading technology, offering end-to-end digital transformation and continuous improvement services in IT, governance, risk and compliance, and business process improvement.

Leadership

Leslie Howatt
Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ...
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