Program and Project Assurance

Independent, expert-led assurance for successful delivery across public and private sectors

Protiviti provides independent program and project assurance powered by methodology, people and AI to help government and private sector organisations deliver organisational and technology transformations. We conduct expert-led reviews at key points in the delivery lifecycle to surface risks early, validate delivery health, and strengthen governance ensuring successful outcomes. Our specialists deliver targeted assurance that strengthens delivery, manages risk, and meets stakeholder expectations across major reforms, strategic initiatives, and complex transformation programs. Whether it’s technology implementation, regulatory uplift, digital transformation, or operational change, we bring clarity and confidence to delivery and execution.

We work with leading organisations and household names to deliver assurance across major transformation programs. Our flexible delivery model, deep domain expertise, and commitment to integrity make us a preferred assurance provider.

Protiviti’s program assurance framework sets out 15 key success factors for large-scale implementations, connecting execution with strategic direction. It ensures effective oversight across governance, stakeholder engagement, benefits realisation, planning, and delivery disciplines to drive quality outcomes across complex portfolios.

Project management methodology

Protiviti builds on the PMI/PMBoK lifecycle with enhanced practices across process, people, and tools to support high-performing PMOs. Our approach blends structured phases with Agile, SAFe, and Scrum principles aligning assurance to sprints, breaking work into features and user stories, and enabling adaptive, transparent delivery.

Delivery confidence and health checks

Delivery confidence assessments provide targeted insights into whether a program/ project is on track, using proven methodologies aligned to Commonwealth and Digital Trasnformation Agency (DTA) guidance. Health checks offer a “temperature check” on governance, processes, and controls, identifying risks and guiding deeper reviews if needed.

Capability maturity assessment

Using Protiviti’s capability maturity model, we assess your program or project against a structured scale to identify strengths and improvement areas. The diagnostic provides objective, defensible ratings aligned with DTA guidance, industry standards, and stakeholder expectations, enabling confident decision-making and targeted uplift.

Governance and risk reviews

These reviews examine the structures and processes that underpin decision-making and risk management. From governance charters and authorisations to risk registers and treatment actions, we ensure your project’s strategic intent is translated into controlled execution.

Technical and lifecycle deep dives

We conduct in-depth reviews across testing, integration, security, and traceability to assess technical readiness, build quality, and requirement alignment. Whether in Agile sprints or DevSecOps gates, our assessment delivers a comprehensive view of delivery robustness, design integrity, and architectural fidelity across the delivery lifecycle.

Data and migration deep dives

Our deep dives into data and migration activities evaluate completeness, accuracy, and reconciliation across the lifecycle. We assess pre-go-live readiness, cutover planning, and cloud migration using Protiviti’s proven frameworks. These reviews ensure safe transitions, resilient operations, and confidence in data integrity at every stage.

Agile & DevSecOps deep dives

For iterative delivery models, our deep dives align assurance activities with sprint cycles and DevSecOps gates. We examine governance, traceability, testing, and benefits management timed to the cadence of delivery. This enables continuous, adaptive oversight that supports rapid delivery while maintaining control and accountability.

Cloud migration and resilience

Our cloud migration framework ensures risk and compliance are built into your cloud transition. This cloud resiliency approach maps dependencies, optimises performance, and supports recovery planning helping you understand and mitigate cascading failures across your architecture.

Business and organisational reviews

These reviews focus on change management, benefits tracking, and financial controls. We assess organisational readiness, stakeholder engagement, and adoption strategies to ensure the project realises tangible value and aligns with business goals.

Our Approach

Protiviti’s approach to program and project assurance is grounded in independence, insight, and impact. We embed an objective voice into transformations strengthening delivery, surfacing fresh perspectives on risk, and enabling outcomes that matter. Our assurance models are tailored to the scale, complexity, and risk profile of each engagement.

Reviews are timed and sequenced to align with key project milestones, with an assurance plan that is integrated into the overall delivery schedule. This ensures that assurance activities are not only relevant and timely, but also embedded as part of the rhythm of delivery whether at stage gates, sprint reviews, or major decision points.

Public sector and government program assurance

Protiviti partners with government agencies across Federal and state jurisdictions to deliver assurance aligned with best practice, transformation guidance and regulatory frameworks including but not limited to the Digital Transformation Agency (DTA) and the whole-of-government digital and ICT oversight framework. Our public sector assurance services are designed to uplift delivery performance, manage risk, and enable outcomes that matter to communities and stakeholders.

Structured and Strategic Assurance

We apply structured delivery confidence assessments and health checks tailored to government reform programs, service delivery initiatives, and infrastructure investments. These assessments are aligned with DTA guidance and focus on:

Reviewing business purpose clarity and stakeholder alignment.
Validating business case development, scope, and benefits tracking.
Mapping assurance to lifecycle checkpoints and governance artefacts.

Transformation Assurance

We assure the technical build and lifecycle elements of a project and program including:

Testing, integration, security, and traceability of requirements.
Cloud migration and resiliency, embedding repeatability and risk management into every stage
Artefact walkthroughs such as business cases, decision logs, and milestone validation using AI-powered document intelligence.

Our assurance activities span gateway reviews (IPA, PMBoK, PRINCE2), deep dives into delivery risk, and diagnostics across RAID logs, status reports, and governance documentation.

Human-Centred and Outcome-Focused

We recognise the human side of change. Our public sector assurance includes:

Stakeholder engagement and change readiness assessments.
Benefits tracking and financial controls.
Strategic alignment reviews and portfolio health dashboards.

We support agencies in rethinking assurance not as a compliance activity, but as a strategic tool to navigate complexity and mitigate risk.

Sectors we serve

Image	Defence
Image	Health and aged care
Image	Payment and service delivery
Image	Education
Image	Treasury and finance
Image	Transport

Image	National security
Image	Social services
Image	Environment and sustainability
Image	Regulators
Image	Infrastructure
Image	Communities and justice

Ensuring successful public sector projects

In the public sector, successful project delivery isn't just a goal - it's a necessity. By embedding confidence assessments and assurance activities, Protiviti Australia can effectively manage projects and ensure real value. With strong programme assurance, we safeguard against risks and lay the foundation for lasting public sector success. Get in touch with the Protiviti Australia team today.

Private sector program assurance

Protiviti’s private sector program assurance services help organisations navigate complex transformations with precision, transparency, and impact.

Tailored assurance models

Every program is different. We tailor assurance models to suit the scale, complexity, and risk profile of each engagement, from strategic reviews, health checks, stage gate reviews, technical deep dives and pre-go-live support to data migration validation and operational handovers. Our approach includes:

Customised assurance frameworks for financial services transformations, enterprise-wide change, and technology-driven initiatives
Application of our program assurance framework, which assesses delivery maturity, governance, and risk posture across 15 key success factors
Integration of Agile, SAFe, Scrum, DevSecOps, and waterfall methodologies, mapping assurance to sprints, gates, or milestones
Cloud assurance through our cloud migration and resiliency frameworks, embedding repeatability, risk management, and resilience into every stage
Validation of critical delivery elements, including data migration, operational handovers, testing, integration, security, and traceability
Risk advisory aligned to PMI standards, supporting confident decision-making and defensible assurance outcomes.

Innovation-enabled assurance

Protiviti is advancing the future of assurance through AI-powered reviews and data-driven diagnostics:

Document intelligence: Using AI tools to rapidly summarise business cases, validate milestone alignment, and extract insights from governance artefacts.
Portfolio dashboards: Visualising project health, benefits realisation, and risk themes using Power BI and Tableau.
Automated RAG analysis: Leveraging structured and unstructured data to track delivery trends and flag emerging risks.
Reusable toolkits: Including Smartsheet-based checklists and milestone validation templates to streamline assurance delivery.

Embedded expertise and sector experience

Our embedded experts bring deep domain knowledge across key private sectors including:

We understand the regulatory environments and strategic imperatives that shape these industries, ensuring assurance is contextually relevant and outcome-driven.