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State Government and Public Service Consulting

Partners in Australian public sector progress

State and territory governments in Australia are responsible for delivering many of the services that directly impact the lives of citizens—education, health, housing, transport, justice, sustainability, infrastructure, and economic development. As demands for these state government services continue to grow, governments must balance fiscal pressures with the need for innovation, transparency, and trust.

State agencies face increasing scrutiny around how programs are designed, delivered and governed. To meet these expectations, they require robust assurance, mature project and portfolio management (P3M), and clear lines of accountability. From integrity reviews to uplift in digital capability and grants management, transformation must be both outcomes-driven and risk-aware.

At Protiviti, our state government consultants understand the unique operating models, regulatory frameworks and community expectations that shape state-level decision making. Our state government consulting solutions help governments modernise core services, manage complex portfolios, and deliver with confidence. Whether improving delivery of essential services or strengthening risk, compliance and governance capabilities, we work alongside state leaders to build trusted, effective public outcomes. 

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Blogs

January 19, 2026
5 min read

Protiviti's Perspectives on the Silver Review

This four-part blog series presents Protiviti’s perspectives on how the Victorian Public Service can turn the Silver Review from a cost‑cutting exercise into a system‑level reform opportunity that strengthens financial sustainability, digital capability and service delivery. It positions Protiviti as a partner in designing and assuring the governance, risk, finance...
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Our state government specialists are ready to address your unique needs in these areas:

Internal audit

Our strategic internal audit sourcing models in Australia deliver specialised talent, proven methodology, and innovative technology to meet the evolving needs of internal audit functions ranging from full outsourced solutions and delivery centres to tactical staff-augmentation.

 

Risk management

Protiviti Australia helps government assess risk and develop tech-enabled solutions to manage risk in an agile manner and minimise potential losses. From risk program design, to independent reviews and assurance, we ensure continuous monitoring and improvement.

 

Controls advisory

Access deep expertise related to all-things controls, whether to support internal audit, audit-readiness, compliance, or regulatory objectives. Design, implement, and run control testing program and embed the control-mindset into everything an organisation does.

 

Operational resilience

Strengthen the resilience of public sector operations through a comprehensive testing program that builds on existing continuity measures, including emergency planning, IT disaster recovery, and cyber incident response. Our expertise spans the four core domains of operational resilience – organisational, technological,...

 

Data privacy

Deliver expert guidance on privacy risk, compliance, and information handling aligned with the Privacy Act and Australian Government frameworks. Support the design, implementation, and assessment of privacy programs, impact assessments, and controls.

 

Data analytics

Data is a vital asset in the public sector, but its growing volume brings new challenges. Our data analytics services help government organisations manage and protect their data, break down silos, and unlock insights that improve decision-making, enhance performance, and mitigate risk.

 

Cybersecurity

As digital adoption accelerates, our cybersecurity services help government bodies turn cyber risk into a strategic advantage; protecting systems, data, and services at every level. We assess, design, and implement tailored solutions that strengthen cyber resilience, enabling secure public sector growth in an evolving ...

 

Cloud

Realise the full potential of cloud technology with services designed to align with government objectives and drive transformation. From strategic planning and migration to implementation and ongoing management, our end-to-end cloud consulting helps public sector organisations modernise operations, improve efficiency, ...

 

How to contract with us

In New South Wales, Protiviti Australia’s governance, risk, assurance and ICT services can be contracted through the below panels.

NSW Performance and Management Services Scheme (SCM0005)

This scheme facilitates access to Protiviti’s governance, internal audit, risk management and assurance services, enabling agencies to strengthen accountability, compliance and organisational performance.

 

NSW Performance and Management Services Scheme – Specialised and Infrastructure Services (SCM0005)

Through this scheme, agencies can engage Protiviti for specialised services including fraud and corruption investigations and infrastructure‑related risk advisory, supporting integrity, resilience and effective risk oversight.

 

NSW Government ICT Services Scheme (SCM0020)

This scheme enables agencies to engage Protiviti for a broad range of ICT advisory, assurance and delivery services, including enterprise and solution architecture, ICT strategy, program and portfolio management, technology risk, cyber security, business continuity, data centre, ERP services and business analysis.

 

NSW ICT Spend Management (SCM0020)

Engagement through this panel under the NSW Government ICT Services Scheme allows agencies to access Protiviti’s expertise in ICT spend analysis, optimisation and assurance, supporting value‑for‑money outcomes and informed investment decisions across technology portfolios.

 
In Victoria, Protiviti Australia’s commercial advisory, assurance, audit, and investigation services can be accessed through the following government panels.

CAFAS CA-4: Commercial Contract Management

We support agencies in managing complex contracts, ensuring value for money, compliance, and effective commercial outcomes.

 

CAFAS CA-5: Project, Program, and Business Review, Evaluation, and Assurance

We provide independent assurance and evaluation services to strengthen program delivery, improve performance, and support informed decision-making, including business reorganisation reviews.

 

CAFAS CA-7: Auditing and Investigation

Our team delivers internal audit and investigative services to enhance governance, identify risks, and support transparency and accountability.

 

CAFAS CA-8: General Commercial Advice

We offer strategic commercial advice, including support with negotiations, to help agencies achieve optimal outcomes in complex environments.

 
In Queensland, Protiviti Australia’s audit, risk, assurance, cyber security, and ICT advisory services can be engaged through the following government panels.

Professional Services Preferred Supplier Panel (GGS0111-24)

Through this panel, Protiviti offers a broad range of service categories, including audit and assurance, risk management, forensic investigations, workplace investigations, corporate governance, government policy, and project and program advisory services.

 

3P Assurance Service – Portfolio, Program and Project Assurance Services (SOA ICTSS.2104)

This arrangement enables access to our specialised assurance services, including program and project health checks, portfolio assurance, deep dive reviews, post-implementation reviews, and cyber security advisory such as ISMS and ISO 27001 services.

 

Cyber Security Services - Information Security Management Systems (ISMS) and ISO 27001 Services (ICTSS.2105A Cyber - ISMS & ISO27001)

Through this arrangement, agencies can engage Protiviti for Information Security Management System (ISMS) services, including reviews, gap assessments, Essential Eight evaluations, and broader cyber security advisory.

 

ICT Services Panel (SOA ICTSS.1303B)

This panel provides access to our ICT consulting capabilities, including strategy and architecture, business and technical planning, and business change implementation and management.

 

Sectors we serve

Social services
Health and aged care
Education
Treasury and Finance
Environment and sustainability
Infrastructure
Transport
Communities and justice
Regulators

Our approach

We work with state departments and local government consultants across Australia to deliver modern, secure, and high-performing public services. From health and education to justice, environment, climate and energy, social services, transport, and communities, these organisations face increasing pressure to modernise technology, strengthen cyber resilience, and demonstrate accountability.

Protiviti brings deep capability across the full spectrum of public sector transformation — from strategy and governance to internal audit, cyber uplift, and digital enablement. Whether it’s leading major technology programs, assessing cyber maturity, embedding enterprise risk frameworks, or providing hands-on support for critical reforms, we help state government leaders deliver with confidence, integrity, and impact.

Leadership

Rich Turley
Rich is a Sydney-based managing director at Protiviti Australia, where he helps organisations enhance business value through technology-enabled risk and assurance solutions. He leads internal audit and risk advisory services for ASX-listed companies and major Australian ...
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Lauren Brown
Lauren is the country lead for Protiviti Australia. With over 14 years' experience in governance, risk, and internal control, she specialises across multiple industries including health, higher education, government, consumer products, and energy. She is an active ...
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Garran Duncan
Garran Duncan, Managing Director, CAE Solutions, brings over 30 years of internal and risk management experience.As a founding director of Protiviti Australia at its formation in 2004, Garran has held various leadership roles in the firm prior to his current ...
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Andrew Dacombe
Andrew is a managing director at Protiviti Australia with over 15 years’ leading professional teams to deliver internal audit, project assurance, business processes and technology risk projects for our major Queensland Government and ASX-listed clients. He brings broad ...
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Elly Maddy
Elly is a director at Protiviti Australia and provides internal audit services to Federal and State government departments and agencies. Elly is known for her innovative problem-solving approach and for providing her clients with new approaches to their operational ...
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Gabriella Soares
Gabriella is a director with over 18 years’ experience working with a range of clients including multinational private sector organisations and public sector entities at both federal and state levels. She specialises in providing internal audit, risk management, ...
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Featured insights

Public Sector Insights: Setting the 2026 Audit Committee Agenda

WHITEPAPER

19 min read

Protiviti's Perspectives on the Silver Review

BLOGS

5 min read

Resetting the Victorian Public Service: What the Silver Review Means for VPS Leaders

BLOGS

9 min read

Digitising the VPS: Shared Platforms, AI and the Responsibilities of Technology Leaders

BLOGS

10 min read

Silver Review Implications for VPS Financial Decision Makers: Guardrails, Savings and Financial Stewardship

BLOGS

10 min read

Assuring the Silver Review Reforms – The Critical Role of Risk Management and Assurance

BLOGS

10 min read

Australian Public Sector Integrity Frameworks: Rebuilding Trust Amid Ongoing Scrutiny

BLOGS

9 min read

Navigating Australia’s Geopolitical and Integrity Tightropes: Challenges for Public Sector Leaders

SURVEY

7 min read
Navigating Australia’s cybersecurity frameworks obligations for government and critical infrastructure organisations: SOCI, PSPF, Essential 8 | Protiviti Australia

Navigating Australia's Cybersecurity Obligations: SOCI, PSPF and the Essential Eight – A Strategic Guide for Government and Critical Infrastructure Organisations

BLOGS

18 min read
Rethinking Grants Management Delivery in Australia’s Public Sector | Protiviti Australia

Rethinking Grants Management Delivery in Australia’s Public Sector 

BLOGS

8 min read

Boosting Public Sector Digital Project Delivery Confidence With DTA’s Assurance Framework

INSIGHTS PAPER

7 min read

Julie Bishop: Find a way to build a better world

BLOGS

15 min read

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