State Government and Public Service Consulting

Partners in Australian public sector progress

State and territory governments in Australia are responsible for delivering many of the services that directly impact the lives of citizens—education, health, housing, transport, justice, sustainability, infrastructure, and economic development. As demands for these state government services continue to grow, governments must balance fiscal pressures with the need for innovation, transparency, and trust.

State agencies face increasing scrutiny around how programs are designed, delivered and governed. To meet these expectations, they require robust assurance, mature project and portfolio management (P3M), and clear lines of accountability. From integrity reviews to uplift in digital capability and grants management, transformation must be both outcomes-driven and risk-aware.

At Protiviti, our state government consultants understand the unique operating models, regulatory frameworks and community expectations that shape state-level decision making. Our state government consulting solutions help governments modernise core services, manage complex portfolios, and deliver with confidence. Whether improving delivery of essential services or strengthening risk, compliance and governance capabilities, we work alongside state leaders to build trusted, effective public outcomes. 

Blogs

January 19, 2026
5 min read

Protiviti's Perspectives on the Silver Review

This four-part blog series presents Protiviti’s perspectives on how the Victorian Public Service can turn the Silver Review from a cost‑cutting exercise into a system‑level reform opportunity that strengthens financial sustainability, digital capability and service delivery. It positions Protiviti as a partner in designing and assuring the governance, risk, finance...

Our state government specialists are ready to address your unique needs in these areas:

How to contract with us

In New South Wales, Protiviti Australia’s governance, risk, assurance and ICT services can be contracted through the below panels.

NSW Performance and Management Services Scheme (SCM0005)

This scheme facilitates access to Protiviti’s governance, internal audit, risk management and assurance services, enabling agencies to strengthen accountability, compliance and organisational performance.

 

NSW Performance and Management Services Scheme – Specialised and Infrastructure Services (SCM0005)

Through this scheme, agencies can engage Protiviti for specialised services including fraud and corruption investigations and infrastructure‑related risk advisory, supporting integrity, resilience and effective risk oversight.

 

NSW Government ICT Services Scheme (SCM0020)

This scheme enables agencies to engage Protiviti for a broad range of ICT advisory, assurance and delivery services, including enterprise and solution architecture, ICT strategy, program and portfolio management, technology risk, cyber security, business continuity, data centre, ERP services and business analysis.

 

NSW ICT Spend Management (SCM0020)

Engagement through this panel under the NSW Government ICT Services Scheme allows agencies to access Protiviti’s expertise in ICT spend analysis, optimisation and assurance, supporting value‑for‑money outcomes and informed investment decisions across technology portfolios.

 
In Victoria, Protiviti Australia’s commercial advisory, assurance, audit, and investigation services can be accessed through the following government panels.

CAFAS CA-4: Commercial Contract Management

We support agencies in managing complex contracts, ensuring value for money, compliance, and effective commercial outcomes.

 

CAFAS CA-5: Project, Program, and Business Review, Evaluation, and Assurance

We provide independent assurance and evaluation services to strengthen program delivery, improve performance, and support informed decision-making, including business reorganisation reviews.

 

CAFAS CA-7: Auditing and Investigation

Our team delivers internal audit and investigative services to enhance governance, identify risks, and support transparency and accountability.

 

CAFAS CA-8: General Commercial Advice

We offer strategic commercial advice, including support with negotiations, to help agencies achieve optimal outcomes in complex environments.

 
In Queensland, Protiviti Australia’s audit, risk, assurance, cyber security, and ICT advisory services can be engaged through the following government panels.

Professional Services Preferred Supplier Panel (GGS0111-24)

Through this panel, Protiviti offers a broad range of service categories, including audit and assurance, risk management, forensic investigations, workplace investigations, corporate governance, government policy, and project and program advisory services.

 

3P Assurance Service – Portfolio, Program and Project Assurance Services (SOA ICTSS.2104)

This arrangement enables access to our specialised assurance services, including program and project health checks, portfolio assurance, deep dive reviews, post-implementation reviews, and cyber security advisory such as ISMS and ISO 27001 services.

 

Cyber Security Services - Information Security Management Systems (ISMS) and ISO 27001 Services (ICTSS.2105A Cyber - ISMS & ISO27001)

Through this arrangement, agencies can engage Protiviti for Information Security Management System (ISMS) services, including reviews, gap assessments, Essential Eight evaluations, and broader cyber security advisory.

 

ICT Services Panel (SOA ICTSS.1303B)

This panel provides access to our ICT consulting capabilities, including strategy and architecture, business and technical planning, and business change implementation and management.

 

Sectors we serve

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Social services
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Health and aged care
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Education
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Treasury and Finance
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Environment and sustainability
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Infrastructure
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Transport
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Communities and justice
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Regulators

Our approach

We work with state departments and local government consultants across Australia to deliver modern, secure, and high-performing public services. From health and education to justice, environment, climate and energy, social services, transport, and communities, these organisations face increasing pressure to modernise technology, strengthen cyber resilience, and demonstrate accountability.

Protiviti brings deep capability across the full spectrum of public sector transformation — from strategy and governance to internal audit, cyber uplift, and digital enablement. Whether it’s leading major technology programs, assessing cyber maturity, embedding enterprise risk frameworks, or providing hands-on support for critical reforms, we help state government leaders deliver with confidence, integrity, and impact.

Leadership

Featured insights

Find out more about our federal government services.

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