The Modern CIO Dilemma In this exclusive series from Protiviti, explore quick-hit insights and executive perspectives on the evolving role of the CIO in financial services. The video series The Modern CIO Dilemma distills key conversations into video briefings and podcast episodes. You’ll hear directly from finance transformation leaders on how CIOs are tackling today’s most pressing issues — from regulatory uncertainty to payment modernization.Whether you're rethinking your data architecture, implementing AI responsibly or preparing for the next compliance shift, this series brings clarity to complexity — fast.Watch the series Podcast Protiviti Connects with Seamus Smith, FIS In this interview, Protiviti connects with Seamus Smith, executive vice president and group president at FIS, to explore how financial institutions can navigate economic uncertainty, capitalize on innovation and drive responsible growth. Smith shares his perspective on managing complexity through multiple market cycles, and how clients today are placing a premium on proven track records, strong partnerships and reliable outcomes.Watch now The Modern CIO Dilemma AI Meets Compliance: Risks, Realities, and Readiness The evolving compliance landscape demands that CIOs address both workforce knowledge gaps and technological advancements to stay ahead of regulatory challenges. In this video from The Modern CIO Dilemma, Protiviti Managing Director Christine Reisman explores how financial services leaders are leveraging AI to transform compliance operations, reduce risks and enhance efficiency.View More Why Leaders Miss the Mark on Buy-In, and How to Fix It The success of transformation hinges on trust, relationships and leaders modeling belief. In this video from The Modern CIO Dilemma, Protiviti Managing Director Michael Bertan examines the signals of successful change — shared language, middle-management engagement and RiskOps adoption — as well as red flags like silence, passive agreement and disengagement.View More Third-Party Resilience: The Competitive Advantage You’re Overlooking In the evolving financial services landscape, resilience has become a competitive advantage for CIOs. In this video from The Modern CIO Dilemma, Protiviti Managing Director Brian Kostek discusses the importance of third-party resilience and how it impacts organizational continuity during disruptions. Key insights include the need for financial institutions to collaborate with third parties to identify weaknesses and invest in adaptable recovery capabilities.View More Modernizing Financial Services: What Successful CIOs Get Right In this video, Protiviti’s Dan Stummer examines the high-stakes balancing act facing technology leaders in the financial services sector. CIOs today are being asked to modernize at speed, navigate regulatory scrutiny, manage outdated infrastructure and deliver measurable business value — all while budgets are being stretched and scrutiny is intensifying. This conversation explores how successful leaders are bridging the gap between vision and execution.View More Why Spend Transparency Is Urgent Now As cloud adoption accelerates across financial services, the challenge isn’t just strategic — it’s financial. In this video, Protiviti’s Rakinder Sembhi explores the rising urgency around cloud spend transparency and the emerging role of FinOps in helping organizations manage usage and cost.View More Previous Article Pagination Next Article The Modern CIO: Fintech Innovation From Risk to Resilience: Revolutionizing Small Business Payments In today’s fast-paced and interconnected world, trust is more critical than ever in the financial technology landscape. In the first episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a Director within Protiviti's Technology Consulting solution, engages in an insightful conversation with Saujin Yi, Founder and CEO of LiquidTrust. Together, they explore how innovation in payment solutions is transforming the way small businesses and financial institutions operate globally.View More Our Capabilities Pro Tools Gear Emerging Technologies Embracing emerging technologies can drive innovative solutions to solve difficult business challenges. Our emerging technology offerings help companies innovate, expand and advance forward to achieve transformation goals while providing enhanced value to customers. Technology Strategy From the pandemic to remote working to an increase in cyber threats, it's clear that technology is a critical capability that every company must embrace. See how our technology strategy experts provide valuable IT processes and infrastructure solutions. Pro Building office Operations Transformation Modernizing IT operations can help reduce operational costs while increasing the agility and efficiency of IT operations and services. Learn how we help refine the way IT approaches services, deployment and support with our technology transformation services. Pro Document Stack Target Operating Model Evaluate and find the right balance of internal and external talent to optimize resources and align with the organization's strategy. Leadership Dan Stummer Managing Director, Global Technology Consulting Finance Services Industry LeadDan has over 20 years of experience guiding clients through business transformations and digital innovation. Specializing in technology strategy, he has deep expertise helping clients improve operational efficiency and accelerate revenue growth. Read more Andrea Deal Director, Technology Risk and ResilienceAndrea specializes in Value Orchestration—aligning strategy, execution, and capital allocation to drive sustainable, high-impact transformation. Throughout her career, she has helped businesses evolve from transactional, market-dependent operations into structured, strategically aligned enterprises positioned for long-term success. Connect on LinkedIn Looking for more strategic perspectives? Discover curated insights driving transformation in financial services. Explore
