The Modern CIO Dilemma

Expectations for CIOs have never been higher. Organizations are asking technology teams to modernize critical systems, improve resilience, accelerate digital capabilities and manage risk with greater transparency. Yet budgets, talent and time remain finite. The result is a growing tension between what must run today and what must change for tomorrow.

At Protiviti, we see this dilemma play out across industries every day. CIOs are shaping strategy, rethinking operating models and navigating constraints that rarely move in one direction. This series brings together the voices of leaders who are facing these realities head‑on — inside global enterprises, within the fintech ecosystem and across our own advisory teams.

You’ll hear how organizations are:

  • Aligning technology investment to business outcomes
  • Balancing innovation with the need for governance and stability
  • Simplifying operations and decision‑making
  • Strengthening risk, data and resilience capabilities
  • Building teams and structures that can scale with purpose.

Whether you're rethinking your data architecture, implementing artificial intelligence (AI) responsibly or preparing for the next compliance shift, this series brings clarity to complexity — fast.

The tension isn’t ‘run or change.’ It’s managing both at speed, within constraints that rarely move.

Series Hub

Explore the series most relevant to your agenda — or share them with teams shaping strategy, delivery, and transformation efforts across the enterprise.

Leadership

Andrea Deal

Director, Technology Risk and Resilience

Andrea specializes in Value Orchestration—aligning strategy, execution, and capital allocation to drive sustainable, high-impact transformation. Throughout her career, she has helped businesses evolve from transactional, market-dependent operations into structured, strategically aligned enterprises positioned for long-term success.

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Melissa Desjardins

Director

Melissa Desjardins is a transformative leader, recognized for driving payments and fintech innovation for financial services clients, with top industry honors for her impact and leadership. She is a recipient of awards from Consulting Magazine (2024) and NYC Fintech Women (2025).

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