Insurance

Faced with unprecedented disruption and cost pressure, insurance companies are navigating the challenges of meeting customer service expectations at competitive rates while offering innovative products and personalized distribution channels to remain relevant. Insurance companies are also dealing with questions about labor issues and the future of work, sustainability requisites, and broader economic factors like increasing interest rates and inflation. For an industry in which many participants have historically lagged in modernizing operating models and systems, the time for change is now. Winners will leverage emerging technology and a diverse, agile, highly skilled workforce to gain customer loyalty and market share while protecting profitability.

Protiviti helps insurers to be more effective and efficient in a way that is risk-sensitive, regulatory compliant, well-controlled, and enabled by leading technologies.

Our firm is widely recognized for delivering practical solutions to insurance organizations that embody the five characteristics needed to succeed in the face of disruption: human, flexible, intelligent, innovative, modular. We have assembled integrated teams of technology and process advisors with the skill to help executives develop innovative solutions to confidently face emerging challenges and identify opportunities for structural transformation that align with your core values to ensure sustained future growth.

Together with Robert Half, the world's first and largest specialized talent solutions firm, Protiviti offers the unrivaled combination of consulting expertise with Robert Half’s deep pool of highly skilled and experienced professionals to solve your business challenges using our unique, flexible delivery models.

Survey

December 22, 2023

2024 Top Risks in the Financial Services Industry

Protiviti and NC State University’s ERM Initiative have been conducting our Top Risks Survey for the past 12 years. This journey began just as financial markets around the world were starting their long, slow recovery from the global financial crisis, and has since covered the worst global pandemic in 100 years as well as near record-low interest rates followed...

Leadership

Mike is Protiviti’s global leader of Industry & Client Programs and a member of Protiviti’s executive team. He also serves as the leader of the firm’s global Financial Services industry practice. Mike has more than 20 years of experience focused on serving clients ...
Tom is a Managing Director with more than 24 years of experience helping clients in the financial services industry solve technology, compliance, and risk management challenges.  In addition to leading our Technology Consulting practice for the insurance industry ...
Michael is a Managing Director in our National Financial Services practice and is Protiviti’s Insurance Industry Internal Audit leader. Michael focuses on Insurance and has almost 20 years of audit, management consulting, and project experience. Michael has experience ...
Shawn is a Managing Director leading the Finance and Performance Management segment. He assists clients globally in business and system transformations to address growth, scalability of systems, challenges and process effectiveness. Shawn is a leader within the ...
Brennan is a Managing Director in the Chicago office with over 23 years combined experience. Prior to joining Protiviti, Brennan spent 10 years of his career at a Big 4 accounting firm, focusing on external audit, internal audit, and internal controls compliance, ...
Bryan Comite is a Managing Director and leads Customer Experience Strategy within Protiviti Digital. With over 20 years of experience, he regularly partners with clients to solve complex challenges and connect to value across the end-to-end customer lifecycle through ...
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