Intelligent Automation

Unlock the power of intelligent automation to propel your business leveraging Protiviti’s intelligent automation solutions

Intelligent Automation

Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organizations make smarter decisions – faster and at scale.  With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions.   

Protiviti combines deep process and industry knowledge with AI and automation expertise to help companies solve challenges. We lead with people and process to envision how automation can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value.

Intelligent Automation

Our Intelligent Automation Services

We utilize both automation and artificial intelligence technologies to create solutions that power business and technology transformations.

Automation Strategy

Identifying and establishing the optimal sustainable program for your organization can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programs.

 

Natural Language Processing (NLP)

NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimize operations, improve employee productivity, and create better experiences.

 

Computer Vision

We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data.

 

Managed Support

We provide flexible program support, inclusive of development, optimization, monitoring and help desk for automation programs at all maturity stages. We leverage talent in-country and in global delivery centers to customize services that best support your priorities.

 
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Our Approach


Our approach to automation begins with understanding the optimal strategy to meet business needs and priorities and exploring technical solutions that will yield optimal results.  Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will enable program scalability and through continued innovation and repeated successes.

  • Define – Define vision, desired outcomes, success metrics and engage key stakeholders
  • Explore – Experiment with technologies and methods to deliver optimal outcomes
  • Build – Deploy solutions, operationalize the program and build dashboards to track against key success measurements
  • Scale – Engage the enterprize, continue to experiment, and deploy solutions 
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Leadership

Joan Smith
Joan Smith is a Managing Director and leader of Protiviti Digital, which includes strategy, transformation, customer experience, creative and technology. Joan has 20+ years of applied experience across both the digital and customer landscape, guiding CMO’s and Digital ...
Scott Laliberte
Scott is the Global Leader of Protiviti’s Emerging Technology Group. Scott and his team enable clients to leverage emerging technologies and methodologies to innovate, while helping organizations transform and succeed by focusing on business value and managing risk. His ...

Intelligent Automation Partners


We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include:

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