Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper September 16, 2020 Strategies for Reducing Retail Shrink During Challenging Times Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,… Whitepaper June 8, 2020 Gaining Shelter From the Storm – A Technology Labor Model Tailor-Made to Manage Crises This article addresses both the challenges CIOs and technology leaders experienced during the COVID-19 pandemic and how companies and their technology functions responded to it. We learned that the organizations and their stakeholders most likely to shape their narratives in a positive direction were those who understood and leveraged the benefits of the new technology labor model that supports a… Survey April 17, 2025 Financial services risk insights Consistent with past surveys, the results of the financial services industry (FSI) reflect a higher level of concern about the risk environment than the general population of survey respondents. What is noteworthy this year is that the deviation between the risk ratings of the general population and FSI is significantly higher than in the past. Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the… Podcast October 27, 2022 Risky Women Podcast | Risk Analytics: Ximena Zambrano Shaheen Dil, Senior Managing Director of Protiviti, in conversation with Ximena Zambrano, Senior Vice President and Head of Model Validation at Wells Fargo on the evolution of risk analytics and technological advances in data science (AKA are machines taking over?)Ximena Zambrano is a seasoned executive with 25 years of experience in the Banking Industry as a Risk Manager, Ximena currently leads… Newsletter April 17, 2020 COVID-19: Paradigm Shift in the Boardroom The global COVID-19 pandemic is a different experience from other catastrophic events like the September 11, 2001 attacks and the 2007-2008 global financial crisis. It is spawning new thinking in all quarters, especially in boardrooms. It’s been several weeks since coronavirus disease 2019 (COVID-19) truly captured everyone’s attention across the globe. But with new developments almost hourly,… Whitepaper October 8, 2020 Next Gen Now – The Intelligent Automation Opportunity for Airlines IntroductionAirlines, like many businesses, have been expanding their use of intelligent automation in recent years. They’re combining automation technologies like robotic process automation (RPA) with artificial intelligence (AI) to rethink their operations, innovate and create value. However, because many of these initiatives have been viewed more as aspirational experiments than critical… Client Story March 13, 2018 A procurement assessment helps aerospace company elevate awareness of third-party spend, saving millions When an eagle-eyed finance executive noticed that his aerospace company’s third-party spend on goods and services had soared, he sought outside experts to help rein it in. The subsequent comprehensive assessment by Protiviti revealed an opportunity for the procurement department to reduce that spending by 10 to 20 percent. Impressed with the precision of Protiviti’s spend diagnostic, the CFO… Newsletter August 16, 2021 The World Is a Zoo: Framing Risks in the Boardroom As disruption and the unexpected have become the norm in many industries, clarity is needed around framing the boardroom risk conversation. In 2009, in the wake of the great financial crisis, the National Association of Corporate Directors (NACD) published a report on the board’s risk governance process, recommending five risk categories for boards to differentiate risks for discussion… Podcast Transcript June 25, 2021 Transcript | RegTech Transformation Jo Ann Barefoot Next in our Transformation series, guest host Lucy Pearman talks with Jo Ann Barefoot about RegTech innovation from how regulators are using technology to how financial services need to urgently expand their experimentation and adoption rates. Jo Ann Barefoot is CEO & Cofounder of AIR – the Alliance for Innovative Regulation – and host of the global podcast show Barefoot Innovation. A noted… Load More