Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Podcast Transcript August 20, 2020 Transcript-Embracing the Next Generation of Internal Auditing It’s time for internal audit leaders and professionals to stand up and ride their own wave of transformation and innovation. But the results of the latest Next-Generation Internal Audit survey from Protiviti show that much progress still needs to be made in growing competency levels and next-generation auditing methodologies, in advancing innovation and transformation initiatives, and in… Newsletter June 18, 2021 The Future Workplace: Getting It Right The world of work was changing well before the pandemic. Technology is significantly affecting work, jobs, wages and society at large — and will continue to do so for the foreseeable future. It is impacting how companies design and manage a diverse talent, workforce and technological ecosystem that includes on-demand resources (contractors, part-time and “gig economy” workers) and “digital labor… Podcast March 28, 2023 Future of Crypto Innovation and Regulation Over the past year, as one crypto organization after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the… Podcast July 14, 2023 Podcast | Procurement as a Service: Bringing Together Talent and Skills – with Chris Monk and Holly Lindstrom In the wake of a world-changing pandemic and amid current uncertainties in the global economy, organizations have made, and are making, some significant adjustments in their operations. For most, the procurement function is at or near the top of the list. These changes are critical for procurement leaders to navigate and manage as global supply challenges become more complex and organizations… Podcast April 17, 2025 Responding to Tariffs: Achieving Financial and Operational Agility in a Volatile Regulatory Environment – with Kerry Buchar and Lucas Manganaro Tariffs are dominating agendas and discussions in boardrooms, C suites and more as organizations try to figure out their impact on their products, services, supply chains, customer relationships and much more. In this episode, Protiviti managing directors Kerry Buchar and Lucas Manganaro discuss these and other effects and how organizations can address them timely and effectively. Whitepaper September 22, 2022 Artificial Intelligence: Can Humans Drive Ethical AI? Artificial intelligence (AI) is a powerful technology that’s driving innovation, boosting performance, and improving decision-making and risk management across enterprises. It’s also turning data into the key driver of competitive advantage. Over the next two years, organizations across all industries plan to deploy or increase their use of artificial intelligence, according to a recent global… Whitepaper July 22, 2022 Data Governance Combined with Analytics P O W E R F U L I N S I G H T S Issue Less than a decade ago, large enterprises held significant advantages over small businesses in the same industry, due to their scale, resources and organizational might. This is no longer the case, as drives toward digital innovation and globalization, coupled with the data explosion brought about by increased mobility, technological advancements and… Newsletter February 7, 2024 The Top Risks 10 Years Out: Global Risks Are Persistent Capturing insights from over 1,100 C-level executives and directors across multiple industries with broad geographic representation, our global survey of C-level executives and directors survey offers insights for the top risks over the next 10 years out to 2034. The following table provides a context for understanding the most critical uncertainties companies face looking forward to 2034.TOP… Podcast August 20, 2020 Embracing the Next Generation of Internal Auditing It’s time for internal audit leaders and professionals to stand up and ride their own wave of transformation and innovation. But the results of the latest Next-Generation Internal Audit survey from Protiviti show that much progress still needs to be made in growing competency levels and next-generation auditing methodologies, in advancing innovation and transformation initiatives, and in… Load More
