Business Continuity and Resilience Ensure your organization’s preparedness under pressure for resumption, adaptation and advancement. Companies need to stay ahead of risks by understanding priorities, planning for disruptions, employing good business practices and exercising forethought to increase their ability to course-correct quickly when things go wrong.Rapid digital change and growing cyber concerns have increased the risk of extreme but plausible events which may impact your organization’s important business services.Protiviti is the expert in business continuity planning and resilience, building on traditional business continuity management (BCM) practices to help your organization leverage operational resilience practices to understand, prevent and recover in these instances.BCM is traditionally composed of three distinct, though interrelated, disciplines. These are Crisis Management and Communications, IT Disaster Recovery (ITDR), and Business Process Resumption. Having a continuity plan across these disciplines allows organizations to respond to risks that not only impact business operations but also provides the ability to protect their people and brand, earn revenue, maintain relevance and remain compliant with regulations. Prepare and Build Resilience for the Unknown Explore our business continuity planning and resilience services: Pro Briefcase Crisis Management and Communications Protiviti helps you develop a crisis management governance model, strategy and plan that is tailored to your organization and culture. Leverage your operational structure to drive the approach and facilitate corporate knowledge, decision making and awareness. Pro Document Consent Business Resumption We organize, assess and mitigate risks associated with planning for, and responding to, business disruptions and crisis events. We determine strategies, develop and implement plans as part of your overall BCM program. Pro Document Files IT Disaster Recovery (ITDR) and Resilient Architecture We provide relevant input for the design, architecture, tool selection and related strategic and tactical considerations for any level of ITDR maturation or transformation. Pro Document Stack Program Assessment and Reviews Protiviti performs assessment reviews of Crisis Management, Incident Response, Business Resumption, IT Disaster Recovery, Operational Resilience, and BCM Program Maturity. Pro Legal Briefcase Business Impact Analysis We assess various impacts of a business interruption on key business processes and determine business process criticality, recovery objectives and reliance on technology and third parties to run the business. Pro Building office Strategy Development and Implementation We help develop recovery strategies designed to minimize impact from an outage event and create/ document crisis management, business resumption and ITDR plans. Pro Workflow Flowchart Testing and Training We develop and execute BCM training for key personnel responsible for recovery activities and design/ facilitate business continuity, crisis management and disaster recovery exercises. Pro Rightmark Square Continuity Risk Assessment Protiviti identifies business continuity-related risks to the organization and determines the likelihood, significance, and velocity of business impacts from a continuity perspective. Build resilience for the unknown, manage technology risk and develop sustainable business continuity programs Our Approach No one can predict when the next disaster or business disruption will strike. The only certainty is that something unplanned and disruptive will happen, and organizations must be ready to respond quickly and effectively. Protiviti is helping companies prepare and build resilience for the unknown by identifying vulnerabilities, managing technology risk and developing sustainable business continuity programs that protect critical operations. Our services support your ongoing BCM lifecycle planning and management process, ensuring that continuity strategies remain current and actionable. We work with your teams to design recovery plans, conduct risk assessments and implement governance frameworks that align with regulatory requirements and industry best practices. By leveraging proven methodologies and advanced technologies, we help you minimize downtime, safeguard data and maintain customer trust during unexpected events. Ultimately, our goal is to enable your organization to adapt confidently and recover faster when disruptions occur. Build resilience for the unknown, manage technology risk and develop sustainable business continuity programs Whitepaper October 1, 2022 2 min read Guide to business continuity & resilience Instill your organization with the advantage to endure company disruptions and consistently meet business goals with reduced financial, operational, cybersecurity, and efficiency losses. Assess your areas of risk and develop, enhance, as well as maintain plans to enable resilience, regardless of the circumstance. Read More Leadership Kevin Khan Kevin is global leader of Protiviti's Technology Governance and Risk Management practice. Kevin brings experience in operational risk across the lines of defense, CIO / CISO strategy, and advanced analytics, with a deep financial services background in technology, ... Learn More Damon Owen Damon is a Managing Director in Protiviti’s Technology Consulting practice and has over 25 years of experience in providing strategic technology, operations and risk services. Damon’s expertise includes international consulting for global Fortune 500 clients across ... Learn More Dugan Krwawicz Dugan is a Director of Technology Consulting in the Dallas, Texas office. He has more than 16 years of experience in various aspects of operational resilience and risk management, including developing and directing all aspects of an international Business Continuity ... Learn More Featured insights IN FOCUS How NYDFS’s 2025 Guidance Elevates Third-Party Service Provider Oversight and Cybersecurity Standards 7 min read On October 21, 2025, the New York State Department of Financial Services (NYDFS) released updated guidance that significantly clarifies and elevates expectations for how regulated financial entities manage cybersecurity risks tied to third-party... 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Previous Article Pagination Next Article Frequently Asked Questions What is business continuity planning and resilience? + Business continuity planning and resilience refer to strategies and processes that ensure an organization can continue critical operations during and after disruptive events. It combines traditional Business Continuity Management (BCM) practices with operational resilience to help organizations prepare, adapt and recover quickly. Why is business continuity planning and resilience important for organizations? + Business continuity planning and resilience is essential for organizations because unexpected disruptions such as cyberattacks, natural disasters or system failures can severely impact operations, revenue and reputation. A strong continuity and resilience program helps minimize downtime, protect people and assets, maintain compliance and safeguard brand integrity. How does business continuity planning and resilience address technology risks? + Rapid digital transformation and rising cyber threats increase vulnerability to disruptions. By integrating IT Disaster Recovery and resilient architecture into continuity planning, organizations can ensure systems are recoverable, secure against technology risks and aligned with business objectives. How often should business continuity planning and resilience programs be reviewed? + Business continuity planning and resilience programs should be reviewed at least annually or whenever significant changes occur in business operations, technology or regulatory requirements. Continuous improvement through assessments and testing ensures readiness for evolving risks. What are the key components of business continuity planning and resilience? + Key components of business continuity planning and resilience include crisis management and communications for emergency response, business process resumption to restore critical operations, and IT disaster recovery (ITDR) for systems and data recovery. Operational resilience adds proactive measures to anticipate and adapt to disruptions. What is the main goal of a business continuity plan, and who is responsible for it? + The main goal of a business continuity plan is to ensure operational resilience and minimize financial impact during disruptions. While executive leadership retains ultimate accountability, the program is managed by a dedicated steering committee and cross-functional teams who execute the strategy. What makes a good business continuity plan, how to ensure it and what is resilience? + A strong business continuity plan anticipates disruptions, includes recovery strategies and is regularly tested. True resilience means adapting and thriving during challenges, ensuring long-term operational strength for organizations. What are the different approaches to business continuity, and is crisis management part of it? + The different approaches to business continuity include IT disaster recovery, business process resumption and crisis management. Crisis management is integral, focusing on stabilizing situations and guiding recovery effectively for organizations.
