Intelligent Automation

Intelligent Automation

Microsite Hero Description

Enabling Digital Transformation through Automation
Intelligent Automation


Empowering organizations to deliver impactful intelligent automation programs and realize their true potential

What is Intelligent Automation?

Intelligent automation combines automation technologies with artificial intelligence to help organizations rethink operations and unlock value that was previously unimaginable. 

Why is it important?

Intelligent automation can help deliver experiences customers expect with increased quality and speed. And with less focus on manual tasks, employees can dedicate time to innovation and more value added-tasks.

In today’s environment, digital transformation is a driving force in how businesses are looking to reshape their organizations. The evolution of business operations is shifting to robotics and intelligent automation as the preferred method of cost reduction. With it’s ease of implementation and scalability, intelligent automation provides measurable across all business functions.

Intelligent automation infographic

What we do

Protiviti offers a unique approach to automation, leveraging a cross-functional team of experts that are deeply skilled in intelligent automation, but also possess the process knowledge required to truly deliver optimized automation solutions.

  • Automation Strategy - Business Case and Roadmap Development; Technology Selection; and Proof of Value
  • Process Evaluation & Solution Design - Process Analysis and Prioritization; Process Optimization; and Solution Definition and Design
  • Program Implementation - Establish Operating Model; Solution Development; and Build COE and Governance
  • Program Support/Development - Change Management and Training; Program Enablement; and Monitor and Maintain


Read Blogs


What can Intelligent Automation do for you?

We leverage the latest technologies and methodologies to innovate, helping organizations transform by focusing on business value. Our consultants bring a deep understanding of the industries in which they operate, awareness of leading practices, expertise in new and emerging technologies and imagination to help clients innovate, transform and succeed.

Finance organizations perform a wide range of activities, from collecting basic data to making complex decisions and advising business leaders. The potential for improving performance through automation varies across sub-functions and requires a portfolio of technologies to unlock the full opportunity.

Organizations are increasingly turning to Intelligent Process Automation (IPA), the combination of robotic process automation (RPA) and artificial intelligence technologies, to automate business processes, improve efficiency and drive finance transformation.

We help businesses transform their finance and accounting processes across industries:

  • Accounts Receivable
  • Procure to Pay
  • Planning, Analysis & Reporting
  • General Accounting
  • Tax, Treasury & Compliance

    There is no shortage of supply chain data and now is the time to utilize this internal data, along with the trove of externally available information, to create a more intelligent supply chain operation. Incorporating Intelligent Process Automation (IPA) can enable the business to take advantage of solutions like predictive analytics that most organizations do not have the ability to leverage today.

    Developing a sophisticated transportation routing model; utilizing demand-planning algorithms that incorporate weather and other causal factors; or use of document scanners capable of extracting and matching key contract and payment information from unstructured documents, are just a few examples of processes that can benefit from IPA.

    We help businesses transform their supply chain processes across industries:

    • Sourcing & Procurement
    • Demand Planning 
    • Inventory Management
    • Logistics & Transportation
    • Warehouse & Operations

    Business application landscapes are growing at an astounding rate and it is becoming more challenging to handle basic administration. While any application may not be hard to manage on an individual basis, technological growth has forced organizations to confront the issue of how to administer, upgrade, migrate, manage and direct multiple systems to achieve a unified business objective. This is further complicated by increasingly diversified portfolios of on-prem, cloud-based, and SaaS applications.

    IT Organizations are often turning to Intelligent Process Automation (IPA), the combination of techniques including robotic process automation (RPA), artificial intelligence, APIs and coding to automate support processes associated with legacy systems and “last leg” activities which are more effectively performed using an automated solution. 

    We help IT Transform Using IPA:

    • User Management
    • Customer Support and Service Deck
    • Data Migration and Management
    • Software Development Lifecycle
    • Testing
    • Security & Privacy

      Managing complex, global compliance programs, particularly in highly regulated industries, is a significant burden for many. Organizations are increasingly embracing automation tools to transform outdated, inefficient practices. Technologies like process mining, robotic process automation, chatbots, blockchains and artificial intelligence are helping Compliance functions better interpret regulatory requirements, quickly detect nonconformity and proactively monitor threats to compliance. Regulators around the world are taking steps to encourage the use of innovative technologies to drive efficiencies while at the same time improving quality. 

      While the stage of digital maturity varies by institution, adoption and application of these technologies is rapidly gaining momentum, as benefits of automation go well beyond cost savings. 

      Achieve Risk & Compliance Transformation Objectives:

      • Orchestrate Compliant Workflows
      • Streamline Due Diligence
      • Strengthen Controls
      • Transform Risk Assessments
      • Optimize Transaction Monitoring


      Key Partners: 

      Through our alliance partnerships we connect innovative services and technology with consulting expertise to automate key processes and drive business performance initiatives. 

      Automation Anywhere
      Blue Prism