SIFMA’s Quantum Dawn VIII After-Action Report What a Global Polycrisis Revealed About Financial Sector Resilience Disruption no longer comes one crisis at a time 3 min read Financial institutions are operating in an environment where severe weather, cyber threats, third-party failures, and infrastructure disruption increasingly collide – forcing leaders to make critical decisions with incomplete information, across systems they don’t fully control.That reality was tested in SIFMA’s global Quantum Dawn VIII exercise, where Protiviti worked alongside more than 1,000 participants from the public and private sectors to examine readiness for true polycrisis conditions. Download Report The scenario at a glanceOver three days, participants navigated a deliberately compounded scenario:A category 5 hurricane, a transatlantic communications cable cut, a financial market infrastructure outage, and a state-attributed zero-day cyberattack.The purpose: test end-to-end response and recovery when physical, cyber, operational, and geopolitical risks unfold simultaneously.What the exercise confirmedQuantum Dawn VIII demonstrated meaningful progress across the sector:Nearly two-thirds of participants expressed high confidence in their organization’s ability to respond to a polycrisisOver the past decade, the financial services industry has made notable progress in strengthening operational resilience, driven largely by lessons learned from Superstorm Sandy and other major disruptions.Quantum Dawn VIII validates that the industry has embraced polycrisis planning and the public-private collaboration imperative.Public‑private partnerships have also become a cornerstone of resilience, enabling faster coordination, clearer information sharing, and more effective collective response.Where risk concentrates during a polycrisisThe findings mirror what many organizations are navigating today:Hidden third- and fourth-party dependencies across telecommunications, cloud, and market utilities—exposing gaps in traditional third-party risk oversightConcentration risk that intensifies during crossborder disruptions, challenging enterprise-level risk assumptions Disconnect and reconnect decisions that test operational resilience when speed, evidence, and coordination collide Access and credentialing gaps that limit response effectiveness during regional emergencies AI’s expanding role in resilience—accelerating detection and continuity planning while raising new governance questionsThese challenges are not isolated. They emerge at the intersections between firms, vendors, sectors, and geographies.Why this matters nowPolycrisis is no longer theoretical. It is becoming the baseline risk environment.Quantum Dawn VIII reinforced that resilience depends not only on internal preparedness, but on an organization’s ability to:Anticipate interdependencies and systemic riskCoordinate effectively with third parties and public sector partnersOperate under degraded technology and communicationsAlign governance, decision rights, and people in real timeLooking aheadThe after-action findings validate that the industry has embraced polycrisis planning—but also highlight the need for practical, interoperable, and continuously tested resilience capabilities.Priorities include deeper visibility into critical dependencies and concentration risk; more disciplined disconnect and reconnect protocols; the responsible use of AI to support threat detection and continuity planning; and stronger people-centric preparedness through improved access, credentialing, and geographic dispersion.Download the Quantum Dawn VIII After Action Report to explore the full findings and recommendations shaping the next phase of financial sector resilience. Leadership Kim Bozzella Kim Bozzella, Global CIO Solutions Leader, is focused on advising technology executives on their most critical priorities, including technology strategy and architecture, enterprise platforms, data and analytics, operating model evolution, and IT value realization. ... Learn More Andrew Retrum Andrew Retrum is a Managing Director within Protiviti’s Technology Consulting Practice and the Global Technology Risk & Resilience Practice Lead. Andrew assists our clients in navigating an ever-evolving risk landscape, managing cyber and evolving technology risks ... Learn More Dugan Krwawicz Dugan is a Director of Technology Consulting in the Dallas, Texas office. He has more than 16 years of experience in various aspects of operational resilience and risk management, including developing and directing all aspects of an international Business Continuity ... Learn More Topics Cybersecurity and Privacy Risk Management and Regulatory Compliance Industries CPS Retail Industry Insights Insurance Banking and Capital Markets Payments Mortgage and Consumer Lending Asset and Wealth Management