Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter November 8, 2023 Board Risk Oversight in the Age of Disruption In these disruptive times, how should boards discharge their duty of care and duty of oversight with respect to risk when the models to follow aren’t clear? Is the board’s risk oversight process fit for purpose in today’s dynamic environment?Board engagement with risk and how it is managed has been a topic of interest for many years. While risk has always been present in every business, the… Insights paper November 27, 2024 Top compliance challenges facing the technology industry in 2025 In the fast-paced world of technology, both regulators and companies face challenges applying existing laws to new and rapid developments. Given the high stakes of non-compliance, which may lead to business restrictions, technology companies’ senior management, boards and compliance teams must clearly understand current and emerging risks, ensuring that they have effective people, processes and… Survey January 2, 2024 2024 Top Risks in the Government Services Industry Explore the 2024 Top Risks in Government Services: Navigate economic challenges, escalating cyber threats, and talent management concerns with strategic insights. Podcast April 20, 2023 Risky Women Podcast | Regulator Series: Grovetta Gardineer from OCC Maryann Kennedy speaks with the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency, Grovetta Gardineer, about the regulatory priorities in current economic environment.Grovetta Gardineer is the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency (OCC). In this role, Ms. Gardineer directs the… Newsletter July 10, 2024 Maximizing CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Whitepaper October 24, 2024 Reframing Regulatory Change: Adapting to Win Regulations continue to expand in number and scope, driven by a variety of sources. As a result, the industry must deal with regulatory change on an ongoing basis. Some companies take an ‘adapting to win’ approach, which benefits not just how they manage regulations (and regulators) but their systems, controls and processes. Flash Report November 15, 2022 Biden Doubles Down at COP27 Last Friday at the 2022 United Nations Climate Change Conference, or Conference of the Parties of the UNFCCC (more commonly referred to as COP27), in Egypt, United States President Joe Biden asserted that global warming posed an existential threat to the planet and promised his country would meet its targets for fighting it. In his speech, he said, “The climate… Newsletter October 9, 2024 Board Risk Reporting in Disruptive Times Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For… Podcast March 27, 2020 Podcast - The People Side of COVID-19 The COVID-19 global pandemic has presented unprecedented challenges for organizations today. They’re working to address numerous areas – generating revenue, maintaining productivity and such – but today, we’re going to be talking about the people side of COVID-19. How do organizations stay resilient, keep their workforces productive, keep their people informed and manage them effectively? I’m… Podcast Transcript March 27, 2020 Transcript - The People Side of COVID-19 The COVID-19 global pandemic has presented unprecedented challenges for organizations today. They’re working to address numerous areas – generating revenue, maintaining productivity and such – but today, we’re going to be talking about the people side of COVID-19. How do organizations stay resilient, keep their workforces productive, keep their people informed and manage them effectively? I’m… Load More