Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story September 13, 2023 Agility in Action: IT Transformation Fosters Business Alignment This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive… Whitepaper June 8, 2022 Seeing the Future More Clearly: How Machine Learning Can Transform the Financial Forecasting Process The Challenge and OpportunityForecasting is a key opportunity for finance to add a significant amount of value and provide strategic insight to an organization. One of the areas in which chief financial officers (CFOs) aspire to help their organizations excel is in providing forward-looking, insightful information about future revenues, expenses and cash flow to help decision-makers chart a… Newsletter July 10, 2024 Maximizing CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story February 16, 2023 From legacy systems to cloud-based native microservices: finding success with AWS Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,… Infographic July 6, 2023 Tech, Media & Telecom: The Innovation vs. Technical Debt Tug of War Protiviti research reveals that technology, media and telecommunications (TMT) companies are finding new ways to drive innovation and manage technology-related risks. Learn more about the results of Protiviti’s inaugural Global Technology Survey: For TMT Companies, Accelerating Innovation is a Real and Growing Challenge Download Infographic Whitepaper December 2, 2018 Modernizing Legacy Systems at Financial Institutions Managing Technical Debt Is the Key to Maintaining Momentum Executive Summary It has been three years since Protiviti published The Road to Renewal: Modernizing Aging Core Systems at Financial Institutions. Technology and consumer expectations have both evolved considerably since that time. The cloud has matured and gained acceptance as viable infrastructure; architectures supporting… Newsletter May 8, 2024 Board Perspectives Supplement: Once the Acquisition Is Consummated Important questions and activities prior to an acquisition are also germane after the deal is completed. This supplement to the issue of Board Perspectives discussed above provides a post-acquisition agenda.The intention of this supplement: Our supplement focuses on key questions related to the key areas introduced and discussed in Issue 175 of Board Perspectives to help directors continue their… Podcast July 28, 2023 Podcast | The Rise of Generative AI – with Christine Livingston ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organizations around the world. But it also comes with risks that these organizations must understand and manage if they’re going to capitalize successfully on these new technologies. Flash Report December 14, 2020 CISA Issues Emergency Directive to Mitigate SolarWinds Orion Code Compromise On December 13, 2020, the Cybersecurity & Infrastructure Security Agency (CISA) issued an emergency directive detailing required action for federal agencies to mitigate the threat of the recently discovered compromise involving SolarWinds® Orion® Network Management products that are currently being exploited by malicious actors. (Read the SolarWinds Security… Whitepaper July 14, 2023 Beyond the Buzzword: Making Supply Chain Agility a Reality Supply chain agility is a strategic urgency and should be backed by formalized tools and processes. The big picture: A persistent focus on cost impedes supply chain resilience and revenue assurance. Many organizations discover their supply chains are not agile enough only after the damage has been done. Boards, leaders and operations executives should define, execute and calibrate supply chain… Load More