Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximizing CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Newsletter June 1, 2020 What Directors Should Be Asking Right Now As companies emerge from lockdowns marked by unprecedented change and begin to look forward, boards should continue to ask the right questions. As countries across the globe emerge from lockdown, discussions tailored to the evolving marketplace and issues around employee health and safety are needed in the boardroom. While the specifics will vary depending on the circumstances, we pose 10… Whitepaper September 22, 2022 Artificial Intelligence: Can Humans Drive Ethical AI? Artificial intelligence (AI) is a powerful technology that’s driving innovation, boosting performance, and improving decision-making and risk management across enterprises. It’s also turning data into the key driver of competitive advantage. Over the next two years, organizations across all industries plan to deploy or increase their use of artificial intelligence, according to a recent global… Whitepaper June 29, 2020 Managing Financial Crime Risks in a Changing Economic Environment U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of… Flash Report November 5, 2020 Regulatory Drumbeat on Operational Resilience Grows Louder with Fed Paper on ‘Sound Practices’ U.S. federal bank regulatory agencies have issued a much-anticipated paper on operational resilience, adding their voices to the chorus of global watchdogs calling on firms to enhance their resilience capabilities to wide-scale disruptive events before they significantly affect consumers, other businesses and the economy. The Federal Reserve, the Office of the Comptroller of the Currency and the… Whitepaper October 6, 2021 Credit Pulse Fall 2021 In this issue of the Credit Pulse, we look at the meaning of credit risk in a world flush with money and government backstops, and talk about how banks can jump into cryptocurrency lending and what they can do to monitor counterparty credit risk better. The economic recovery following the initial shock of the pandemic continued unabated in the second half of 2021. While growth has slowed… Insights paper October 8, 2024 Best Practices for Building a Sustainable PCI DSS Compliance Program Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organizations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organizations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the… Client Story March 21, 2023 Florida-Based Bank Optimizes Customer Relationship Value Through Innovative Data Approach This Florida-based organization has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalized service of a community bank while investing in the talent, technology and financial products customers expect from a large bank – from facilitating inbound investments and empowering small businesses to… Podcast October 4, 2023 Podcast | Under-Display Cameras Developed via Quantum-Inspired— with OTI Lumionics Quantum-inspired approaches are powering real use cases for businesses today while we wait for more powerful quantum computers in the future. Some of these techniques result in physical products you can hold in your hand. Find out how OTI Lumionics is using this type of quantum computing to bring under-display cameras and other technologies to market today. Join Host Konstantinos Karagiannis for… Podcast Transcript October 3, 2023 Transcript | Under-Display Cameras Developed via Quantum-Inspired— with OTI Lumionics Quantum-inspired approaches are powering real use cases for businesses today while we wait for more powerful quantum computers in the future. Some of these techniques result in physical products you can hold in your hand. Find out how OTI Lumionics is using this type of quantum computing to bring under-display cameras and other technologies to market today. Join Host Konstantinos Karagiannis for… Load More
