Insight Search

Sort by:
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Client Story

    January 2, 2020
    According to the 2018 Census Bureau, 12.8% of the U.S. population has some type of disability. Included in that statistic are those who have impairments that impact accessibility of online websites, applications and documents. These impairments include: Difficulty lifting or grasping, which can impact use of a mouse or keyboard Cognitive, mental or emotional impairment Vision…
  • Podcast

    January 16, 2025
    In this episode, Jo Shoppee, head of operational risk, technology, at ANZ Bank, shares her unexpected journey into risk management, from working as a teller at ANZ to becoming a technology risk specialist. Jo discusses the challenges of balancing career and family, advocating for part-time roles for senior leaders, and emphasizes the importance of compassion and understanding in risk management,…
  • Survey

    November 17, 2021
    Protiviti’s Guide to U.S. Anti-Money Laundering Requirements, Frequently Asked Questions provides responses to nearly 3,000 questions aggregated from our clients, attorneys, regulators, members of law enforcement, academics and others interested in the requirements and challenges that companies face in addressing the complex and dynamic topics of anti-money laundering/combatting financial…
  • In Focus

    November 4, 2024
    During National Cybersecurity Month in October, both the New York State Department of Financial Services (DFS) and the Biden administration issued releases on the opportunities and risks of artificial intelligence (AI). The DFS’s Industry Letter focuses on the impact of AI on the cybersecurity landscape while the Biden administration released the first-ever National Security Memorandum (NSM) on…
  • Client Story

    July 16, 2025
    Data protection is a vital cornerstone for a successful enterprise adoption of generative AI, ensuring secure and effective integration of advanced technologies. This global financial services leader, serving millions of customers worldwide, recognized early in its technology modernization journey that robust data security is essential for seamlessly incorporating AI into its core processes,…
  • Survey

    December 22, 2023
    Protiviti and NC State University’s ERM Initiative have been conducting our Top Risks Survey for the past 12 years. This journey began just as financial markets around the world were starting their long, slow recovery from the global financial crisis, and has since covered the worst global pandemic in 100 years as well as near record-low interest rates followed shortly by the fastest rate hiking…
  • Blogs

    June 6, 2022
    IssueJust as companies were starting to believe they had a handle on their internal data management and the governance of structured data, a new technology wave in the form of digitization is sweeping the globe, rendering carefully crafted frameworks obsolete. This digital wave, fueled by massive quantities of unstructured and uncurated data being generated by social media, mobile devices and the…
  • Survey

    April 29, 2020
    A financial institution’s ability to maintain profitability through times of economic certainty or uncertainty is undoubtedly impacted by its careful management of the credit portfolio. Protiviti’s Credit Pulse is intended to provide a summary and analysis of economic indicators impacting financial institutions and the strength of their credit portfolio while providing industry-leading insights…
  • Podcast

    July 21, 2022
    Jackie Sanz of Protiviti talks with Amy Aubin, a CCO of two firms in Canada, about compliance and risk challenges faced by compliance professionals of smaller firms in the asset management industry, where innovation and access to compliance networks are of importance in the management of risk. Amy Aubin is the Chief Compliance Officer of Waypoint Investment Partners Inc., an independent wealth…
Loading...