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  • Podcast

    July 28, 2023
    ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organizations around the world. But it also comes with risks that these organizations must understand and manage if they’re going to capitalize successfully on these new technologies.
  • Insights paper

    October 29, 2024
    Unleash growth with technology modernization. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively.
  • Newsletter

    January 8, 2025
    Past experience with the cost and risks of technology modernization projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernization is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognizing a need…
  • In Focus

    July 23, 2024
    Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organizations were impacted across several industries, including airlines, banks, telecommunications, and healthcare. While the dust settles on the specifics of the how and the why of the global…
  • Infographic

    May 8, 2023
    The Committee of Sponsoring Organizations of the Treadway Commission (COSO) recently released interpretive guidance for organizations about designing, evaluating and achieving effective internal control over sustainability reporting (ICSR) using COSO’s globally recognized Internal Control — Integrated Framework (ICIF), developed in 2013. The intended outcome is to build trust and confidence in…
  • Newsletter

    June 6, 2022
    A year ago, an issue of Board Perspectives focused on why the board should care about quantum computing — what it is, when it will become a reality and what steps companies should take to stay on top of this evolving technology market. Since then, use cases for quantum computing continue to emerge. One of the most misleading phrases found in articles about quantum computing is…
  • Infographic

    February 28, 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…
  • Survey

    March 27, 2023
    Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilize technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote…
  • Flash Report

    May 3, 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Survey

    March 9, 2022
    With unanticipated events unfolding at a record pace, PE-owned organizations are facing massive challenges, and their leaders are under growing pressure to be vigilant in preparing for emerging issues.
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