Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story March 31, 2021 Water company completes successful digital and financial transformation, positions itself for further growth Effecting transformational change on a global scale is challenging for any organization, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organization, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020. Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Client Story March 17, 2021 Financial lender and co-op owner get a fresh start with an integrated CRM solution The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with… Client Story November 8, 2021 Insurance giant seeks staff augmentation, gains new opportunities for growth A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID… Client Story February 26, 2021 Aerospace firm embraces holistic inventory transformation, saves millions A successful organization is one that can deftly coordinate its many moving parts, but, sometimes, even the best organizations can get out of sync. That was the case with an aerospace company and its inventory. The organization knew it was operating with too much stock and was even holding millions of units after they had been written off the books. The company made numerous attempts to optimize… Client Story February 17, 2021 Internal audit group converts SOX testing to real time, extends coverage tenfold using RPA As internal audit organizations look for effective ways to perform their work in a more agile manner, including how to leverage methodologies, data and technology to add value and become strategic advisers to their business partners, many are finding that the use of robotic process automation (RPA) checks a lot of boxes.RPA integration into internal audit functions is expanding and improving… Client Story February 15, 2021 How a collaborative procurement solution empowered an environmental nonprofit to source globally, act locally Harnessing the purchasing power of a global organization can be a challenge, especially when centralized procurement is not the right fit. That was the conundrum facing a global environmental nonprofit headquartered in the United States.The organization’s mission, structure and culture created very specific requirements when it came to sourcing, and with this, unique challenges. While there were… Client Story December 16, 2021 Strong, flexible identity and access management, built collaboratively Solving complex identity and access management issues for an organization often requires finesse, collaboration and the ability to creatively meet the needs of all aspects of the business with a single solution. One global biopharmaceutical company discovered the power of collaboration as it worked to replace an existing access management implementation, harmonizing two distinct populations(… Survey January 27, 2022 2022 and 2031 Financial Services Executive Perspectives on Top Risks Financial institutions demonstrate resiliency in responding to COVID and start to look forward out to the horizonOur survey results for 2021 reflected a financial services industry that was still consumed with responding to the most significant global pandemic in the past 100 years. Many of the areas of focus highlighted in last year’s survey involved short-term operational challenges, including… Survey January 19, 2022 2022 AND 2031 Technology, Media & Telecommunications (TMT) Perspectives on Top Risks TMT industry leaders view restrictive government policies, economic uncertainty and talent gap among major risk driversRestrictive government policies, the talent shortage, third-party outsourcing arrangements, disruptive digital technologies, and, of course, the persisting pandemic are the dominant risk issues being discussed in boardrooms and executive suites across the Technology, Media and… Load More
