Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Whitepaper May 2, 2023 Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives. Insights paper May 20, 2025 Collaborative Security for Medical Devices – Best Practices for Device Manufacturers and Healthcare Delivery Organizations The proliferation of connected medical devices continues to introduce new cybersecurity risks that could impact patient safety and the security and privacy of patient data. To address these challenges, it is imperative that medical device manufacturers (MDMs) and healthcare delivery organizations (HDOs) collaborate effectively and prioritize medical device security (including design,… Survey October 1, 2024 AI Investments Require the CFO’s Expertise – and Vice Versa Explore how CFO expertise is crucial for maximizing AI investments in finance for strategic growth and governance. Insights paper October 29, 2024 Technology-modernization projects must define and deliver tangible value to justify investment Unleash growth with technology modernization. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively. Blogs April 29, 2022 Validation of Machine Learning Models: Challenges and Alternatives The Potential of Machine Learning (ML) to deliver value to banks has created something of a gold rush in adopting this methodology for banking applications. ML can produce immense benefits when applied to complex nonlinear problems where there is a large amount of data, particularly unstructured data. Use cases for incorporating machine learning in banking include asset management, fraud… Whitepaper January 27, 2026 Compliant and Effective AI Integration in Middle Revenue Cycle Functions As AI adoption accelerates across healthcare, internal audit (IA) leaders play a critical role in ensuring compliant, secure, and effective implementation. This AHIA whitepaper—authored by Protiviti and UASI experts—explores how healthcare organizations can responsibly integrate artificial intelligence (AI) into middle revenue cycle functions such as health information management (HIM), coding,… Podcast Transcript March 28, 2023 Transcript | Future of Crypto Innovation and Regulation Over the past year, as one crypto organization after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the… Client Story January 6, 2023 Cloud-based Healthcare Analytics Company Expands Solutions and Customers d2i is a cloud-based healthcare analytics solutions firm that’s on the move leveraging AWS. The company provides an unparalleled data analytics application that aggregates, harmonizes and enriches diverse data sources to some of the largest hospital emergency departments (ED) in the United States. The company currently extracts Electronic Health Record (EHR) data into their environment for over… Client Story May 26, 2023 Specialty insurer standardizes policy platforms to deliver operational efficiencies ahead of IPO A global specialty insurance organization had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to… Load More