Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organizations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Client Story June 1, 2021 Global manufacturer of technology products revamps SIOP and warehouse operations to sustain growth The best businesses not only build markets, they also continually improve their systems and processes to support that growth. That was the case recently when a major U.S.- based manufacturer of technology products realized its success was outpacing its capabilities in two key areas: sales, inventory and operations planning (SIOP) and warehouse management. Podcast September 20, 2022 Risky Women Podcast | Risk & Compliance at the Speed of Modern Business: Lynn Haaland Christine Halvorsen, Protiviti's U.S. Risk and Compliance lead, talks with Lynn Haaland, Chief Compliance, Ethics & Privacy Officer at Zoom Video Communications about the Risk and Compliance at the speed of modern business. Halvorsen and Haaland discuss how to establish a successful framework for managing privacy and compliance in a technology company and how to balance top privacy issues at… Video August 12, 2025 Video | Why Leaders Miss the Mark on Buy-In, and How to Fix It In the fast-moving world of financial services, transformation isn’t just about technology or process — it’s about people. In this video from The Modern CIO Dilemma , Protiviti Managing Director Michael Bertan explores the critical signals that reveal whether change initiatives are truly taking hold, and why even the most well-intentioned leaders can miss the mark on organizational buy-in. Podcast March 13, 2025 Podcast | Unlocking AI Potential: Navigating Boardroom Blind Spots with Constantine Boyadjiev and Todd Pleune In this episode, Protiviti Managing Directors Constantine Boyadjiev and Todd Pleune delve into the various use cases of AI and its future possibilities. They discuss strategies for leaders to cultivate a culture of curiosity that encourages teams to embrace AI effectively. Tune in to discover high-level machine learning opportunities and large language models that can enhance your daily business… Client Story March 27, 2020 Data analytics solution helps pharmaceutical giant focus on improving clinical trials and saving lives For one global biopharmaceutical company, the ability to access vital data when and where it’s needed can affect more than just performance — it can impact the ability to save lives. This industry leader develops, manufactures and distributes breakthrough medical therapies to treat patients with serious and life-threatening medical conditions. The company conducts clinical trials to better… Whitepaper March 13, 2024 An Open Letter to CEOs and Board Members: In Support of the Compliance Function We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —… Insights paper May 20, 2025 Collaborative Security for Medical Devices – Best Practices for Device Manufacturers and Healthcare Delivery Organizations The proliferation of connected medical devices continues to introduce new cybersecurity risks that could impact patient safety and the security and privacy of patient data. To address these challenges, it is imperative that medical device manufacturers (MDMs) and healthcare delivery organizations (HDOs) collaborate effectively and prioritize medical device security (including design,… Client Story November 8, 2024 Getting Smart About Sourcing: How One Educational and Resource Institution Rebuilt Its Procurement Organization Discover the transformative journey of an educational institution's procurement overhaul, where strategic sourcing was key. Optimizing processes and leveraging spend, they identified $72M in savings potential. Load More
