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  • Flash Report

    August 31, 2026
    Beyond Meta: Why the Online Safety Settlement Reshapes Expectations for Social Media and Online Platforms
    On August 26, 2026, Meta reached a settlement with 51 states and territories to resolve claims related to teen online safety. The settlement includes up to $17.1 billion in payments, which includes approximately $5 billion contingent on other major platforms adopting comparable commitments, and a decade of prescriptive product commitments across Facebook and Instagram, along with independent…

  • Survey

    April 17, 2025
    Healthcare risk insights
    As healthcare leaders assessed the challenges and risks facing their organizations in the short term, managing cyber threats, rising labor costs, and third-party risks were reported as their top concerns. Other issues that rank in the top ten include workforce challenges, such as talent and labor availability and the ability to attract and retain top talent, heightened regulatory change,…

  • Newsletter

    April 13, 2023
    Transforming the Business to Operate at Market Speed
    As a term in business, “agile” is typically used to refer to a project management methodology, especially for software development. But there is a different, more strategic connotation of agility that merits close attention by boards as markets evolve.A global survey reports resistance to change as a top 10 risk looking out both 12 months and 10 years. CEOs and their executive teams face the…

  • Flash Report

    April 11, 2024
    The American Privacy Rights Act of 2024: Could this framework become the data privacy panacea?
    On April 8, 2024, U.S. Representative Cathy McMorris Rodgers (R-WA) and U.S. Senator Maria Cantwell (D-WA) announced the American Privacy Rights Act. This act aims to establish a comprehensive set of rules that govern the usage of citizens' data. The bipartisan draft legislation seeks to create a national standard for data privacy and security, addressing the unregulated sale of online data.…

  • Insights paper

    December 2, 2024
    Top digital experience trends in 2025 and beyond
    Navigate the dynamic digital landscape of 2025 and beyond. Stay ahead with agility, insights, and a customer-centric approach. Embrace emerging trends for an innovative digital experience."

  • Newsletter

    July 10, 2024
    Maximizing CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Survey

    February 19, 2026
    When AI Readiness Meets ROI Reckoning | AI Pulse Series 2026
    Our latest analysis of our three AI Pulse surveys reveals a clear pattern: companies that break out of pilot mode and scale strategically are 3x more likely to exceed ROI expectations. Explore what it takes to turn AI from a perpetual experiment into a secure, scalable growth engine.

  • Newsletter

    September 4, 2026
    The Alignment Advantage in Transformation: Does Your Organization Have It?
    Executive alignment is the key to transformation success. Learn how aligned C-suite leadership drives value, AI ROI, resilience and growth.

  • Newsletter

    June 8, 2026
    Industry Insights - Manufacturing and Distribution
    In this edition, we explore the forces shaping the manufacturing and distribution industry, from the rapid rise of AI to evolving tariff dynamics and shifting workforce demands. As organisations accelerate modernisation efforts, leaders are balancing opportunity with risk while strengthening visibility, governance and decision-making across the business.

  • Client Story

    August 21, 2026
    Unlocking Source-to-Settle Value After Oracle Fusion Implementation
    Unlock Source-to-Settle Transformation value after Oracle Fusion implementation. See how an energy company identified $12.6M in savings and a roadmap.
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