Protiviti Contact

Protiviti Contact

Michael Allenson

Associate Director

Professional Experience

Michael Allenson is an Associate Director in the Business Transformation practice of Protiviti. Michael specializes in the area of customer experience (CX) strategy, design, measurement and CX driven business transformation. He helps clients understand how to better measure and manage the customer experience, maximize the value of customer relationships, optimize costs and value through CX driven transformation and connect the dots between CX and business outcomes. Over the past 30 years Michael has supported customer strategy development and customer experience management for many of the Fortune 500 companies across industries.


  • MBA - University of Chicago Booth School of Business
  • B.A. Sociology, Statistics minor., University of Chicago