Driven by digital opportunities, innovative technologies and the focus on enhancing customer experience, nonbank lending and credit businesses bring efficiencies to the origination process and are taking significant market share from traditional players.
While seizing the opportunity of the competitive landscape and consumer expectations, financial innovation can also create heightened sensitivity for investors, regulators and the broader market. Specialty finance organizations are therefore often subject to unique risks and scrutinized requirements – especially as it relates to regulation, IT and security.
Protiviti’s risk, consumer compliance and anti-money laundering experts help established specialty finance organizations as well as new fintech entrants to demonstrate their commitment to strengthening risk management and compliance practices, while continuing to innovate and drive growth.
Our technology consulting and data management teams help enhance customer experience by focusing on digital transformation strategy, customer journey, experience and product strategy.
View our infographic from the latest Consumer Banking Survey: Getting to the Heart of Customer Experience.
Disruptive Technology Brings Risks and Opportunities for Financial Services Firms