What does the data say?
Everyone knows we are operating in a technology-driven world, but how has this impacted directors? Our research shows that 10 years ago, only seven of the Fortune 100 companies had a standalone technology committee. Fast forward to 2021, the latest year for which this data is available, and we find this number has risen to 25 of all Fortune 100 companies — an increase of more than 300%.
The financial services industry leads the way, with the number of technology committees increasing from two to 11 organisations since 2012. This is to be expected as financial services firms must continually pursue and implement consumer experience-enhancing innovations that integrate technology into their offerings.
There also have been increases in the number of board technology committees in consumer products and retail, healthcare, and manufacturing and distribution organisations, as the ubiquitous use of technology in their day-to-day operations elevates into the boardroom continued challenges and opportunities associated with digital transformation.
On the other end of the spectrum, it is interesting to find just one Fortune 100 company within the technology, media and telecommunications industry group that has a technology committee. While at first this seems counterintuitive, this is likely due to technology already being well-embedded in all aspects of these organisations.
The need for a technology-engaged board
As the market evolves, boards are seeking more directors with technology expertise. That said, all directors should strive to be current in their understanding of the changing digital landscape so they can ask the tough questions of the CIO, CTO and CISO, rather than just rely on their reports and expertise.
To illustrate, a study indicates that there is a significant financial outperformance payback when at least three digitally-savvy directors serve on the board. This is a key reason why more nominating/governance committees of boards are including technology background and knowledge in their prerequisites for evaluating potential new directors.
The big takeaway: To be successful in the digital age, companies need technology leadership from their boards to help them advance their digital maturity and sustain competitive advantage.
The big question: How does the board organize itself in the digital era?
It’s time to take a fresh look at the board’s structure
Boards need to reassess their organization’s business risks and challenges to determine how best to position themselves to advise the CEO and management team as they bridge current technology vis-à-vis the desired future state. In the digital era, every director should possess technology fluency to keep up with the evolving market. Given this, there are several options available in terms of organizing the board’s oversight:
- Stand pat with the status quo structure, but onboard more digital expertise. This may be the most appropriate option for small caps.
- Engage the full board on the right questions about technology and strategy. With technology now a foundational element in the organization’s strategy and key initiatives, directors should make technology, innovation and transformation an integral part of the full board’s strategy discussions.
- Assign technology oversight to one or more standing committees. This option should be considered carefully, as it is important to retain a “whole board view” on technology matters. If the board decides to roll technology under, say, the risk committee, there may be competing priorities that emerge from the latest hot topics.
- Create a technology committee. Technology committees typically advise the full board and executive management on the direction of the technology evolution and its impact on the business. For example, the technology committee:
- Provides guidance on the company’s digital landscape — The committee not only remains abreast of new and emerging technologies, but it also thinks longer term as to where the landscape is headed and the related implications to the business.
- Increases awareness of risks and opportunities — One of the greatest challenges organizations must address today is cybersecurity and data privacy. Disaster planning and recovery is also of vital importance to sustaining the business during an unexpected event or interruption, including but not limited to black swan and gray rhino incidents.
- Advises on the organization’s strategic goals — Current and future investments in technology underpin these discussions.
The above represents just a sample of potential responsibilities of technology committees, as defined in their charters. Their specific areas of focus will vary by organization — there is no one-size-fits-all approach. Each board electing to form a technology committee must clearly define the role and responsibilities of that committee.
A key point: If the board creates a technology committee, other committees are not off the hook. Technology permeates all aspects of the organization. Therefore, all committees and the full board need to consider issues through a technology lens.
Call to action
With one in four Fortune 100 companies forming a standalone technology committee on the board and many more considering such a committee, is now the time for your board to do the same? Consider the following:
- Every board member should be technology-engaged. No director gets a pass. This means staying abreast of the evolving technology landscape.
- As you evaluate and enhance the composition of the board and its committees, keep in mind the “rule” of three or more technology-savvy directors, which leads to stronger financial performance.
- Rethink your committee structure and consider whether a standalone technology committee is right for your board. At the same time, ensure that other committees are technology-fluent.
Bottom line, it’s time for the board to embrace the technology and digital transformation drivers that are changing the enterprise and market by considering and, if needed, forming a technology committee with qualified directors.
Protiviti Managing Directors Kim Bozzella, Jim DeLoach and Frank Kurre and Senior Manager Rachael Griffiths contributed to this paper.