The 5G Effect

Lessons Learned from Real-World 5G Applications and the Roadmap Ahead

As the world advances into a more digitized and connected future, what can be learned from organizations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real world?

The big picture: Protiviti conducted a six-month long 5G research project that included dozens of interviews with executives from the largest global wireless network operators and other telecommunications companies in the 5G ecosystem. We heard from leaders within retail, manufacturing, energy and utility, transportation, healthcare and aviation industries as the number of 5G use cases continues to expand across sectors. Their insights reveal what’s working today, what’s not, and provide a roadmap to, and a better understanding of, the state of 5G adoption.

What they’re saying:

  • Organizations are deploying 5G technology to enable business processes and efficiency and many are succeeding in spectacular ways.
  • 5G private networks, enabling in-house, nonpublic networks within defined areas, continue to revolutionize the business landscape, with significant investments also directed toward 5G home broadband using fixed wireless access (FWA).
  • Internet of Things device makers are intensely leveraging 5G and its advanced cellular infrastructure and technologies to empower devices with reliable, high-speed data connections.

The bottom line: While cellular carriers are continually expanding 5G coverage and features, business leaders should develop a 5G strategy with results in mind. An objective metric for success, and the time frame for achieving goals is critical.

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The success of 5G adoption will depend on whether organizations have built a risk culture that encourages management to look out far enough, monitor what matters both internally and externally, and devote sufficient time to assess the implications of change on the business.
Gordon Tucker


Gordon Tucker
Gordon Tucker is a Managing Director with over 25 years of experience providing management consulting, internal and external audit services to software, internet, high tech manufacturing and life science companies. His experience includes serving companies ranging in ...
Michael Lyons
Michael is a Managing Director and brings over 15 years of security and privacy consulting to companies across the US. Michael provides expertise in financial services, retail, and telecommunications security. His proficiencies include network design, end point ...