Results for Search Submit Filter by: Advanced Filter All results Solutions Industry People Client Story Insights/Blogs Filter Blog June 9, 2016 AML Lookbacks: Top 10 Lessons Learned Regulators may require a financial institution to perform a transaction review of historical activity, often referred to as a “lookback,” when they determine that the financial institution does not have an adequate transaction monitoring program and/or has not evidenced sound decision making in determining whether transactions are suspicious or not. The scope of the lookback may span from six… Blog June 14, 2016 COSO Unveils New ERM Framework Editor’s Note: This week, COSO released for comment the much-anticipated update to its ERM Framework. I asked Bob Hirth, Chairman of COSO, if he would share his thoughts with us on the new framework. Bob graciously agreed. -- Jim After 18 months of hard and focused work with our advisory council and official observers, COSO is releasing the public exposure draft of its revised enterprise… Blog June 17, 2016 SOX Costs Are Rising But So Are the Benefits SOX costs are rising but so are the benefits for companies. Improved control structures, ability to address emerging risks and enhanced business and IT processes are some of the upsides. Listen to Brian Christensen, Protiviti’s global leader of Internal Audit, address these benefits, as well as cost reducing opportunities around SOX. [audio mp3="https://protivitiriskmgmt.files.wordpress.com/2016… Blog June 20, 2016 Technology Leaders Worry That Their Companies May Be Too Resistant to Change Protiviti and North Carolina State University’s ERM Initiative teamed at the end of last year to survey directors and executives across a wide spectrum of industries for our fourth annual Executive Perspectives on Top Risks report. We are drilling down, over a series of blog posts, to provide insight into these executive perspectives within key industries and how these risks may have evolved… Blog June 23, 2016 Security, Data Analytics, Smart Leadership – the Trifecta in Consumer Products and Services Protiviti and North Carolina State University’s ERM Initiative teamed at the end of last year to survey directors and executives across a wide spectrum of industries for our fourth annual Executive Perspectives on Top Risks report. We are drilling down, over a series of blog posts, to provide insight into these executive perspectives within key industries and how these risks may have evolved… Leadership Lighting the Learning Spark at Protiviti BB Bynum brings the energy to learning—designing bold, engaging experiences that fuel growth, spark confidence, and help Protiviti’s people and clients shine. News July 17, 2025 New Protiviti-Oxford Survey on Customer Experience Reveals an ‘Opportunity Gap’ Between Executive Optimism in the Role of AI and Actual Optimization MENLO PARK, Calif., July 17, 2025 –More than half of global executives (57%) are confident that AI will enhance customer experience, yet only 17% believe their organization is currently optimizing CX as effectively as they could be, as revealed by the latest survey in the VISION by Protiviti series, the “Protiviti-Oxford Global Executive Outlook on the Customer Experience (CX).The ‘Opportunity… Infographic June 3, 2025 Infographic | Back to basics: Sustainability driving operational excellence and resilience for your business ESG is no longer a nice-to-have — it’s a strategic business imperative. The companies that will lead are those embedding sustainability into every aspect of their operations. It’s not just about compliance; it’s about driving long-term value, resilience and growth in an increasingly dynamic landscape.This imperative does require effort – but it’s important to remember you are not alone. All… Blog May 22, 2025 We think you’ll love this! Hyper-personalization supercharges CX in the age of AI Did you know Netflix recommendations change based on where you are, when you are watching and on which device? I didn’t. Hyper-personalization improves customer satisfaction by making product and user discovery effortless, intuitive and engaging.Human-centricity is the key to unlocking innovation and purpose, and even though AI will surely disrupt design, eliminating, transforming and creating… Blog May 23, 2025 Former Procter & Gamble global CMO Jim Stengel: A hyperfocus on customers builds trust in tough times "I think this era of building brands, building organizations that people admire, want to be a part of, feel like they share their values, is actually more important now than ever because of the macroeconomic world we’re in." "The one very empowering thing we can all do is we can pull our organizations together and say value, which is always important, is going to be more important than ever.… Load More
