Results for Search Submit Filter by: Advanced Filter All results Solutions Industry People Client Story Insights/Blogs Filter Blog May 30, 2023 Experience as an Accelerator for Digital Transformation At a Glance Why it matters: In a time when sustainable competitive advantage is harder to maintain, customer experience expectations are on the rise. With technology and innovation happening in shorter cycles, the ability of organizations to change operationally remains elusive. By the numbers: 83% of companies have appointed a chief data officer or chief data and analytics officer. However, for… Survey May 29, 2023 Talent, culture, cybersecurity and data privacy represent top risk issues for public sector organizations The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organization’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,… Partner Reveal Reveal provides world-class document review technology, underpinned by leading processing, visual analytics, and artificial intelligence, all seamlessly integrated into a single platform for eDiscovery and investigations. Their software combines technology and human guidance to transform structured and unstructured data into actionable insight. Reveal helps organizations, including law firms,… Client Story June 7, 2023 Resource backfill, technology and process change drive state procurement improvements Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of tribal knowledge and an influx of inexperienced resources, leading to significant delays in day-to-day operations. Our client, a state procurement… Blog May 23, 2023 Prevent Change Saturation by Establishing Air Traffic Control for Change Management The big picture: Managing organizational change can be a difficult process regardless of the economic climate. Having multiple initiatives that require participation of several of the same employees is a breeding ground for burnout and employee attrition. Projects often ground to a halt. The best approach: By establishing a center of excellence to manage change — similar to an air traffic… Blog May 23, 2023 Metrics’ Role in Cyber Transformation We’ve all heard the saying, “what gets measured gets done,” meaning that regular measurement and reporting helps to keep organizations focused on the information that matters. But with so many data points available to measure security, it is difficult to know where to begin. Security practitioners must constantly question what data they collect and why. Only by providing relevant measures can we… Client Story May 26, 2023 Specialty insurer standardizes policy platforms to deliver operational efficiencies ahead of IPO A global specialty insurance organization had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to… Client Story May 26, 2023 Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organization to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organization would boost regulatory… Whitepaper May 30, 2023 Reshaping Loan Servicing Compliance Servicers in lending organizations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing… Blog May 18, 2023 Conducting Workforce Reductions With Compassion The big picture: Dramatic reductions in force are happening across industries as economic uncertainty leads companies to reevaluate labor expenditures. Why it matters: RIFs are costly to carry out and they damage morale. Handling RIFs with compassion is the right thing to do. RIF alternatives – furloughs, job sharing and compensation changes – can save money, enable swifter recoveries and… Load More