Industry Insights - Consumer Products & Retail 3 min read Welcome to the December edition. As AI continues to reshape industries, this month’s insights highlight how leaders are strengthening performance and preparing for what will be a major focus in 2026. From executive perspectives in our latest Top Risks survey to applications like AI-powered Quality Assurance, we explore the next wave of transformation.Did you miss something? We’re wrapping up this final edition with the top 10 most-read insights of the year.Subscribe to monthly insights Featured Insights 2026 Top Risks and Opportunities Explore Protiviti’s latest report, Unlocking Opportunity, featuring findings from the 14th annual Executive Perspectives on Top Risks and Opportunities Survey. Discover how business leaders are moving from awareness to action.Read the full reportJoin the webinar AI-Powered Quality Assurance Ushers in a New Era of Speed and Precision AI is redefining how organizations test and release software, bringing new levels of accuracy and efficiency to QA. See how teams are using intelligent testing to boost performance and deliver stronger outcomes. Read more Learn more about Protiviti: BLOG | INSIGHTS | WHO WE ARE Top 3 Consumer Products and Retail Reads Workday’s AI Strategy: Unpacking the Innovation Vision Workday Rising 2025 showcased bold moves in AI, innovation and partner collaboration. Explore Protiviti’s take on how Workday’s new capabilities are reshaping HR, finance and the future of work. Read more Maximizing AI Investments While Maintaining Essential Controls Hinges On The CFO As AI adoption accelerates, CFOs play a critical role in safeguarding internal controls and maximizing the value of new technologies. Learn how finance leaders can balance innovation with governance as AI reshapes jobs, processes and risk. Read more Money Well Spent? Capturing AI’s Elusive ROI AI spending is soaring, yet many companies still struggle to tie those investments to real financial impact. This Board Perspectives edition breaks down why AI ROI is so difficult to capture and what leaders can do differently. Read more Explore This Year’s Top 10 Reads Artificial Intelligence SURVEY September 30, 2025 6 min read From Automation to Autonomy - The Capabilities and Complexities of AI Agents | AI Pulse - Vol.3 Protiviti's AI Survey 3.0 reveals organizations are using Agentic AI to enhance decisions, improve efficiency and shape the future. BLOG September 18, 2025 7 min read AI at the Crossroads of Online Safety: Reimagining Trust, Compliance and Global Protection Strategies The rise of AI is redefining the trust and safety dynamics within digital ecosystems, challenging existing frameworks. Why it matters: Companies face... BLOG August 6, 2025 6 min read Speed Up or Slip Behind: How Accelerating AI Can Transform Risks Into Rewards In many life situations, if there is a high risk, the tendency is to slow down. It’s common to take your time, think through things and move... Previous Article Pagination Next Article SURVEY September 30, 2025 6 min read From Automation to Autonomy - The Capabilities and Complexities of AI Agents | AI Pulse - Vol.3 Protiviti's AI Survey 3.0 reveals organizations are using Agentic AI to enhance decisions, improve efficiency and shape the future. BLOG September 18, 2025 7 min read AI at the Crossroads of Online Safety: Reimagining Trust, Compliance and Global Protection Strategies The rise of AI is redefining the trust and safety dynamics within digital ecosystems, challenging existing frameworks. Why it matters: Companies face... BLOG August 6, 2025 6 min read Speed Up or Slip Behind: How Accelerating AI Can Transform Risks Into Rewards In many life situations, if there is a high risk, the tendency is to slow down. It’s common to take your time, think through things and move... Customer Experience VISION May 22, 2025 1 min read We think you’ll love this! Hyper-personalization supercharges CX in the age of AI Did you know Netflix recommendations change based on where you are, when you are watching and on which device? I didn’t. Hyper-personalization... VISION June 25, 2025 1 min read Global execs say CX is crucial to success but most still struggle to optimize its performance ▪ 47% of global executives say customer experience is extremely important to business success, but only 17% say their company is extremely effective... VISION July 7, 2025 1 min read Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX “We really look to lean into AI and other technologies to really help us move faster and scale.” “Our ability to really connect marketing with... Previous Article Pagination Next Article VISION May 22, 2025 1 min read We think you’ll love this! Hyper-personalization supercharges CX in the age of AI Did you know Netflix recommendations change based on where you are, when you are watching and on which device? I didn’t. Hyper-personalization... VISION June 25, 2025 1 min read Global execs say CX is crucial to success but most still struggle to optimize its performance ▪ 47% of global executives say customer experience is extremely important to business success, but only 17% say their company is extremely effective... VISION July 7, 2025 1 min read Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX “We really look to lean into AI and other technologies to really help us move faster and scale.” “Our ability to really connect marketing with... Operations & Technology BLOG February 6, 2025 6 min read Technology Enablement—Fueled by Data—Is the Ticket to Cost Optimization Prioritizing technology enablement is key to optimizing costs throughout the enterprise given the interrelated nature of cost optimization and... BLOG January 14, 2025 4 min read Privacy Compliance: The Role of Digital Identity Driven by stringent global privacy regulations, consumer privacy and security are top of mind for technology executives. Compliance with these... BLOG February 10, 2025 5 min read The Crucial Role of Business Integrators in SAP S/4HANA Implementations Successful enterprise resource planning (ERP) programs enable transformation and help companies achieve their strategic objectives. To achieve true... BLOG July 1, 2025 4 min read Mastering Copilot Feels Just Like Playing the Piano — Here's Why Microsoft Copilot is an incredible tool. Yet, in my work with clients (I’ve probably taught Copilot in some form to nearly 50 different companies), I... Previous Article Pagination Next Article BLOG February 6, 2025 6 min read Technology Enablement—Fueled by Data—Is the Ticket to Cost Optimization Prioritizing technology enablement is key to optimizing costs throughout the enterprise given the interrelated nature of cost optimization and... BLOG January 14, 2025 4 min read Privacy Compliance: The Role of Digital Identity Driven by stringent global privacy regulations, consumer privacy and security are top of mind for technology executives. Compliance with these... BLOG February 10, 2025 5 min read The Crucial Role of Business Integrators in SAP S/4HANA Implementations Successful enterprise resource planning (ERP) programs enable transformation and help companies achieve their strategic objectives. To achieve true... BLOG July 1, 2025 4 min read Mastering Copilot Feels Just Like Playing the Piano — Here's Why Microsoft Copilot is an incredible tool. Yet, in my work with clients (I’ve probably taught Copilot in some form to nearly 50 different companies), I... Protiviti Services for Consumer Goods & Retail Pro Briefcase Consumer Goods Protiviti helps Consumer Goods organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance. Pro Workflow Flowchart Retail Protiviti helps Retail organisations including apparel and specialty, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. Topics Internal Audit and Corporate Governance Risk Management and Regulatory Compliance Business Performance Industries Retail Consumer Goods Consumer Products and Services
