Industry Insights - Consumer Products & Retail 3 min read New insights highlight how CPG and Retail leaders across functions are moving from AI pilots pilots to operationalizing AI for measurable impact, how generational dynamics impact workforce effectiveness, and how AI is re-shaping the ERP landscape.Subscribe to monthly insights Featured Insights Beyond the Pilot: How Retail and CPG Leaders Make AI Pay Off From demand volatility to margin pressure, AI is no longer optional for consumer goods and retail organizations. Our latest AI Pulse findings reveal that companies moving beyond pilots and scaling AI strategically are far more likely to see a stronger ROI. Explore how leaders are optimizing AI to drive faster decisions, lower risk, and sustainable growth. Read the insights Peak-ready workforce strategies start with understanding generational dynamics In CPG and retail, talent stability influences everything from service levels and on-shelf availability to customer experience. The LSE Generations Survey will deliver data-driven insights into what drives productivity and inclusion across generations and how leadership approaches can evolve in today’s multigenerational environment. Add your voice to our survey Learn more about Protiviti: BLOG | INSIGHTS | WHO WE ARE Top 3 Consumer Products and Retail Reads Using Personalization to Differentiate Customer Experiences at Scale As consumer expectations rise, personalization has become a competitive necessity in retail and consumer goods. This article examines how organizations are shifting from experimentation to repeatable impact by connecting strategy, data, and execution. See how leaders turn personalization into a durable advantage. Discover how AI is Reshaping ERP for Speed, Margin, and Inventory Retail and CPG leaders are moving beyond “system upgrades” to AI-driven outcomes. Learn how modern ERP becomes a value engine for demand sensing, inventory accuracy, and faster decisions across merchandising and supply chain. Practical guidance for prioritizing use cases and governing AI responsibly. Explore ERP with AI Turn Asset Data Into Measurable Uptime and Savings CPG and retail leaders are under pressure to prove ROI from operational data investments. Learn how rethinking data, governance, and analytics enabled smarter maintenance decisions and faster response to emerging risk signals. A blueprint for aligning IT and operations around availability and performance. Explore what worked Protiviti Services for Consumer Goods & Retail Pro Briefcase Consumer Goods Protiviti helps Consumer Goods organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance. Pro Workflow Flowchart Retail Protiviti helps Retail organisations including apparel and specialty, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. Topics Internal Audit and Corporate Governance Risk Management and Regulatory Compliance Business Performance Industries Retail Consumer Goods Consumer Products and Services
