Reimagining a New COO-Board Dynamic Board Perspectives — Issue 188 2 min read Board Perspectives welcomes Jeff Newcom, chief operations officer (COO) at Old National Bank, to share insights on the evolving role of the COO and how board expectations are shifting in response.In a conversation with David Petrucci, a Protiviti managing director and leader of COO solutions, Newcom offers a unique perspective on the COO’s evolving role and relationship with the board.Their discussion, available as both a video Q&A and podcast, provides valuable context for directors seeking to understand better how COOs can support boards in their efforts to drive strategic transformation.In briefAs artificial intelligence continues to reshape industries and cybersecurity remains a top enterprise risk, boards are increasingly recognizing the COO’s evolving role in driving digital transformation.Boards are placing greater emphasis on the link between operational excellence, the cornerstone of a COO’s mandate, and customer satisfaction.Given the pace of change, boards should consider more frequent engagement with operations leadership to maintain strategic agility and responsiveness.Read the full articleListen to the podcast Click here to access all issues Learn More Board Perspectives on Apple Podcasts Board Perspectives, from global consulting firm Protiviti, explores numerous challenges and areas of interest for boards of directors around the world. From environmental, social and governance (ESG) matters to fulfilling the board’s vital risk oversight mandate, Board Perspectives provides practical insights and guidance for new and experienced board members alike. Episodes feature informative discussions with leaders and experts from Protiviti and other highly regarded organizations. Subscribe Topics Board Matters Risk Management and Regulatory Compliance Business Performance Digital Transformation
