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  • Whitepaper

    February 4, 2021
    As an executive in healthcare, you make a lot of important decisions to ensure the financial health of your organization. One of those important decisions might be to select and implement a new enterprise resource planning (ERP) system. If you have made that decision, you have determined that your current information system, be it an existing ERP or best-of-breed solution, does not meet the…
  • In Focus

    November 4, 2024
    During National Cybersecurity Month in October, both the New York State Department of Financial Services (DFS) and the Biden administration issued releases on the opportunities and risks of artificial intelligence (AI). The DFS’s Industry Letter focuses on the impact of AI on the cybersecurity landscape while the Biden administration released the first-ever National Security Memorandum (NSM) on…
  • Survey

    January 3, 2023
    Key findings from an Oxford-Protiviti Survey, Executive Outlook on the Future of ESG, 2032 and Beyond: Oxford-Protiviti executive survey with a 10-year outlook finds North American leaders less worried about environmental risk and ESG regulation, and less open to change. Executives in Europe and Asia-Pacific (APAC) perceive the stakes as higher and expect more change externally and within their…
  • Client Story

    February 16, 2023
    Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,…
  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Client Story

    July 12, 2018
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…
  • Whitepaper

    April 24, 2024
    Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory…
  • Insights paper

    October 8, 2024
    Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organizations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organizations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the…
  • Survey

    April 17, 2025
    As healthcare leaders assessed the challenges and risks facing their organizations in the short term, managing cyber threats, rising labor costs, and third-party risks were reported as their top concerns. Other issues that rank in the top ten include workforce challenges, such as talent and labor availability and the ability to attract and retain top talent, heightened regulatory change,…
  • Newsletter

    October 9, 2024
    Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For…
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