Insight Search

Sort by:
  • Insights paper

    November 8, 2024
    Navigate the EU AI Act's impact on finance with our strategic guide to compliance and ethical AI use.
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Whitepaper

    February 22, 2021
    Big changes are coming to how the insurance industry recognizes and reports out financial performance. But the effects won’t be felt just in the accounting department. IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and…
  • Blogs

    June 6, 2022
    IssueJust as companies were starting to believe they had a handle on their internal data management and the governance of structured data, a new technology wave in the form of digitization is sweeping the globe, rendering carefully crafted frameworks obsolete. This digital wave, fueled by massive quantities of unstructured and uncurated data being generated by social media, mobile devices and the…
  • Podcast Transcript

    September 28, 2022
    With the dominance of ESG as a key agenda item in the boardroom and C-suite, it’s no surprise that one especially noteworthy topic is sustainable finance – ensuring that investments in products and services are aligned with ESG and sustainability standards. This certainly is a key area of focus in financial services. In this podcast, Protiviti’s Paul Middleton interviews Ana Carolina Oliveira,…
  • Whitepaper

    June 29, 2020
    U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of…
  • Podcast

    September 28, 2022
    With the dominance of ESG as a key agenda item in the boardroom and C-suite, it’s no surprise that one especially noteworthy topic is sustainable finance – ensuring that investments in products and services are aligned with ESG and sustainability standards. This certainly is a key area of focus in financial services.In this podcast, Protiviti’s Paul Middleton interviews Ana Carolina Oliveira,…
  • Whitepaper

    September 22, 2023
    The adoption of advanced analytical tools and emerging technologies such as AI and ML has continued to gain enterprise adoption across compliance solutions within the financial services industry.
  • Newsletter

    August 26, 2020
    Your monthly compliance news roundup CFPB Issues Interim Final Rule to Amend Regulation X Offering Relief to Consumers  In light of the ongoing COVID-19 pandemic, the Consumer Financial Protection Bureau (CFPB) has issued an interim rule permitting mortgage servicers to offer new loss mitigation options following the evaluation of an incomplete loss mitigation application. In…
Loading...