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  • Newsletter

    February 11, 2026
    Key Topics for the Board’s Agenda in 2026
    Set an effective board agenda for 2026, focusing on AI oversight, risk management, and strategic execution to enhance governance amid evolving challenges.

  • Newsletter

    May 10, 2022
    SIFMA Quantum Dawn VI
    A Decade of Testing and Resilience Over the past 10 years, the Securities Industry and Financial Markets Association (SIFMA) has coordinated a series of industrywide resilience exercises known as Quantum Dawn. These exercises provide a forum for financial firms, regulatory bodies, central banks, law enforcement, government agencies, trade associations and information-sharing organizations to…

  • Blogs

    June 6, 2022
    PMO Transformation
    Program Management Office (PMO) Transformation: Selecting the Right Enterprise-Level Tools to Unlock Strategic ValueThe Program Management Office (PMO) DilemmaEnterprise-level challenges require enterprise-level solutions. Yet when it comes to major programs, project leaders are often constrained by department-level and desktop project management solutions that do not sufficiently support large,…

  • Blogs

    June 6, 2022
    The Digital Wave – How It Impacts Data Management
    IssueJust as companies were starting to believe they had a handle on their internal data management and the governance of structured data, a new technology wave in the form of digitization is sweeping the globe, rendering carefully crafted frameworks obsolete. This digital wave, fueled by massive quantities of unstructured and uncurated data being generated by social media, mobile devices and the…

  • Research Guide

    March 7, 2025
    Guide to Public Company Transformation: Frequently Asked Questions
    Initial public offerings (IPOs) often generate a great deal of excitement and can give new luster to company brands. It is easy to forget that IPOs can only thrive in the right business climate – and for organizations that have undertaken the business transformation necessary to reach this stage.As this Guide to Public Company Transformation makes clear, preparing to become a public company is…

  • Client Story

    February 16, 2023
    From legacy systems to cloud-based native microservices: finding success with AWS
    Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,…

  • Client Story

    January 6, 2026
    Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness
    Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to Protiviti’s involvement and as a result, supply chain team members were unclear about their roles and responsibilities. In addition, UPR was looking to…

  • Newsletter

    July 10, 2024
    Maximizing CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Insights paper

    April 19, 2024
    Key Medical Coding Audit Topics Compliance Auditors Should Consider
    The average cost to rework a claim or appeal a denial is approximately $118 per claim for hospitals and $25 per claim for physician practices. Failing to document, code and submit clean claims properly can impact your organization’s bottom line via lost revenue due to denials and/or added labor costs to rework or appeal claims that could have been submitted correctly and paid on receipt. As…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Program
    Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organizations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organizations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the…
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