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  • Insights paper

    May 7, 2026
    The Model Has Changed — How Banking Organizations Should Respond
    Explore model risk management regulatory guidance from the 2026 update, emphasizing principles-based oversight for evolving banking organizations.

  • Video

    August 12, 2025
    Video | AI Meets Compliance: Risks, Realities and Readiness
    In an era defined by rapid technological advancement and increasing regulatory scrutiny, the role of the CIO in financial services is more critical than ever. In this insightful segment from Protiviti's video series The Modern CIO Dilemma , Protiviti Managing Director Christine Reisman discusses the multifaceted challenges CIOs face regarding compliance and risk management, while exploring how…

  • Video

    August 12, 2025
    Video | Modernizing Financial Services: What Successful CIOs Get Right
    In this video, Protiviti’s Dan Stummer explores what sets successful financial services CIOs apart. The answer isn’t simply strategy, technology or leadership — it's alignment across all three.

  • Podcast

    August 12, 2025
    Podcast | Shaping the Future of Financial Services
    In an environment marked by macroeconomic volatility, regulatory complexity and accelerating innovation, one principle continues to rise above the noise: Trust drives transformation.In this interview from the video series The Modern CIO Dilemma, Protiviti speaks with Seamus Smith, executive vice president and group president at FIS, to explore how forward-looking financial institutions are…

  • Video

    August 20, 2025
    Video | Why Spend Transparency Is Urgent Now
    In this video, Protiviti’s Rakinder Sembhi explores why cloud cost transparency has moved from a budgeting concern to a strategic imperative — and why mature organizations are shifting their approach to drive smarter governance, better design and meaningful savings across the enterprise.

  • Video

    August 12, 2025
    Video | Third-Party Resilience: The Competitive Advantage You’re Overlooking
    In this video from The Modern CIO Dilemma , Protiviti Managing Director Brian Kostek dives into why third-party resilience is a critical focus for CIOs of financial institutions. From understanding key resilience capabilities to evaluating third-party preparedness, the conversation provides actionable insights on how to strengthen your ecosystem and maintain trust with clients in an unpredictable…

  • Video

    August 12, 2025
    Video | Why Leaders Miss the Mark on Buy-In, and How to Fix It
    In the fast-moving world of financial services, transformation isn’t just about technology or process — it’s about people. In this video from The Modern CIO Dilemma , Protiviti Managing Director Michael Bertan  explores the critical signals that reveal whether change initiatives are truly taking hold, and why even the most well-intentioned leaders can miss the mark on organizational buy-in.

  • Client Story

    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti…

  • Whitepaper

    July 14, 2025
    Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint
    When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging…

  • Client Story

    July 16, 2025
    Leading Financial Services Company Delivers Enterprise-Grade Transformation with Microsoft
    Data protection is a vital cornerstone for a successful enterprise adoption of generative AI, ensuring secure and effective integration of advanced technologies. This global financial services leader, serving millions of customers worldwide, recognized early in its technology modernization journey that robust data security is essential for seamlessly incorporating AI into its core processes,…
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