Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter August 10, 2023 Is Your Board Technology-Engaged? With technology clearly a material driver of change, boards of larger companies are trending toward a more strategic focus on technology. Should your board be a part of that trend?Why it matters: The board community has been acknowledging the speed of disruptive innovation, largely driven by emerging technologies.Yes, but: There are also considerations pertaining to speed-to-market, technical… Podcast September 15, 2023 Podcast ǀ Driving Legal Operations Transformation Join podcast host Chad Volkert, Protiviti Managing Director and Global Leader of Legal Consulting, and special guest Kim Wolfe, Head of Legal Business Management for Wells Fargo, discuss the impact of legal operations on the business and how legal executives are increasingly gaining a seat at the table within their organization. Infographic February 28, 2023 Infographic | Consumer Products and Retail Executive Perspectives on Top Risks 2023 Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in… Survey March 27, 2023 Industry Experience With Remote Branch Inspections Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilize technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote… Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Survey March 9, 2022 PE-Owned Firms' Perspectives on Top Risks for 2022 and 2031 With unanticipated events unfolding at a record pace, PE-owned organizations are facing massive challenges, and their leaders are under growing pressure to be vigilant in preparing for emerging issues. Newsletter February 12, 2021 Implementing Operational Resilience Across the Organization: An Essential Checklist Like any enterprisewide organizational change, implementing an operational resilience program across an organization requires a careful and collaborative effort to be successful. Whether implementation has been in the works for several years or is just beginning, turning the resilience program from concept to reality is hard work. Except for the most dynamic and change-oriented… Whitepaper April 29, 2022 A crisis upon a crisis: Human trafficking of Ukrainian refugees The Ukrainian refugee crisisMore than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the two months since the Russian invasion, about 90% are women and children. The number of refugees already rank the Ukrainian refugee crisis among the top five refugee crises in recent times, and there is no indication that the migration is ending. The… Whitepaper March 16, 2022 Top Risks for 2021 and 2030 - Financial Services Industry Perspectives Pandemic-related policies and regulation, interest rate environment are top concerns in financial services industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarization. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid… Podcast December 4, 2023 Podcast ǀ A Recipe for Excellence in the Business of Law “Technology will help us be better stewards of managing risk by leveraging data to tell a story… It allows businesses to see actual data and say, “Wow, if we partner with legal in a different proactive way, we can avoid some of these costs.” -Mark Smolik, General CounselMark Smolik, Chief Legal Officer for DHL Supply Chain in the Americas, is no stranger to the demands placed on today’s corporate… Load More