Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Infographic August 19, 2025 Infographic | Evolving Risk Landscape Refocuses Healthcare Audits As the healthcare industry adapts to the lasting effects of digital transformation, regulatory shifts and emerging cyber threats, organizations are encountering increasingly complex and unpredictable risks. Al-driven fraud, data privacy challenges, and escalating ransomware attacks are reshaping the priorities for healthcare internal auditors. Their role remains critical in safeguarding… Whitepaper January 13, 2025 Sanctions and Export Controls: The Current and Future Landscape for Global Financial Institutions In a rapidly changing geopolitical landscape, Protiviti's latest entry in our Sanctions Series outlines key sanction developments from 2024 and what to expect in 2025. Flash Report May 22, 2020 FASB Decides to Extend Effective Date of Revenue Recognition and Leases Standards for Certain Entities The Financial Accounting Standards Board (FASB) met on Wednesday, May 20, 2020, and voted to extend the effective dates of Topic 606, Revenue from Contracts with Customers, and Topic 842, Leases, for certain entities. It has directed the staff to draft a final Accounting Standards Update (ASU) for vote by written ballot. Newsletter May 11, 2023 A Call for Transparency Amid a Shifting Legal and Regulatory Landscape The increasing complexity of the legal and regulatory landscape is challenging the board’s fiduciary duties. Emerging trends ushering in a call for fairness and transparency should be of paramount importance to directors. Boardroom agendas cover an array of topics but no matter the issue, there are important underpinnings to board oversight and governance. Infographic February 13, 2024 Infographic | 2024 Top Risks in the Consumer Packaged Goods and Retail Industry Discover 2024's top risks in Consumer Packaged Goods & Retail. Inflation, data privacy, labor—key concerns for industry leaders. Insights from Protiviti's survey. Infographic September 14, 2021 Infographic: IT Audit Tech Risks in the Consumer Packaged Goods and Retail Industries Privacy, cyber breach, user access and data governance dominate the top technology challenges for consumer packaged goods (CPG) and retail organizations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. The respondents’ ranking of the top technology risks reflect the concerns of an industry that has experienced a massive shift to e-… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Survey August 19, 2025 Evolving Risk Landscape Refocuses Healthcare Audit Priorities Protiviti & AHIA’s 2025 survey highlights key healthcare audit focus areas, from risk management to compliance and governance best practices. Download the full report. Client Story November 5, 2024 Navigating Security and GRC Optimization During an SAP S/4HANA Conversion Master navigating security and GRC optimization during an SAP S/4HANA conversion for enhanced system reliability and advanced data insights. Load More
