Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Whitepaper May 2, 2023 For TMT companies, accelerating innovation is a real and growing challenge The big picture: Protiviti’s inaugural Global Technology Survey shows TMT companies are streamlining operations to save costs while managing a wide range of technology-related risks that could impede their ability to innovate.Go deeper: The survey underscores the need for companies to:Address challenges to innovation such as security and privacy-related risks, changing regulations and… Podcast August 13, 2022 Podcast | Focusing on ESG Planning and Strategy ESG is a driving theme and priority for most organizations around the world today. And like any other key initiative within these organizations, whether it be global expansion or launching new product lines, there must be a plan and strategy for ESG programs and activities. They cannot be approached as a side project.In this episode of Board Perspectives, we speak with Protiviti’s Ellen Holder… Podcast Transcript August 13, 2022 Transcript | Focusing on ESG Planning and Strategy ESG is a driving theme and priority for most organizations around the world today. And like any other key initiative within these organizations, whether it be global expansion or launching new product lines, there must be a plan and strategy for ESG programs and activities. cannot be approached as a side project. In this episode of Board Perspectives, we speak with Protiviti's Ellen Holder and… Podcast Transcript February 18, 2023 Transcript | ESG from a Legal Perspective – with Dennis Kerrigan and Rich Cohen In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti. Client Story May 11, 2021 Healthcare organization pursues RPA operational excellence to heal inefficiencies across revenue cycle, supply chain and more Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA program. Succeeding with RPA — that is, deriving the greatest value from the RPA… Podcast April 17, 2024 Podcast | How Quantum Computing Changed Our Understanding of Science – with Lincoln Carr While we await practical business advantage with quantum computing, has quantum information science already furthered our understanding of science? What’s the difference between a simulator and an emulator, and how does a physical quantum computer fit in? Join Host Konstantinos Karagiannis for a chat with Lincoln Carr from Colorado School of Mines as they explore these topics, along with… Podcast December 1, 2021 Podcast | Monte Carlo Simulations and Other Quantum Use Cases with QC Ware Monte Carlo simulations have been around for quite a while in classical computing, and help companies model “what if scenarios” such as how pricing might change over time. Since 2015, the quantum computing industry has believed Monte Carlo simulations would be one of the best use cases to show quantum advantage. QC Ware was able to prove the feasibility of this… Client Story September 20, 2024 Transforming Procurement: A Source-to-Pay Assessment and Solution Design Transforming procurement with a comprehensive source-to-pay assessment, this motorsport organization optimized S2P processes, enhancing Workday utilization and spend visibility. Whitepaper May 2, 2023 Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives. Load More