Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video August 12, 2025 Video | Modernizing Financial Services: What Successful CIOs Get Right In this video, Protiviti’s Dan Stummer explores what sets successful financial services CIOs apart. The answer isn’t simply strategy, technology or leadership — it's alignment across all three. Video August 20, 2025 Video | Why Spend Transparency Is Urgent Now In this video, Protiviti’s Rakinder Sembhi explores why cloud cost transparency has moved from a budgeting concern to a strategic imperative — and why mature organizations are shifting their approach to drive smarter governance, better design and meaningful savings across the enterprise. Video August 12, 2025 Video | Third-Party Resilience: The Competitive Advantage You’re Overlooking In this video from The Modern CIO Dilemma , Protiviti Managing Director Brian Kostek dives into why third-party resilience is a critical focus for CIOs of financial institutions. From understanding key resilience capabilities to evaluating third-party preparedness, the conversation provides actionable insights on how to strengthen your ecosystem and maintain trust with clients in an unpredictable… Video August 12, 2025 Video | Why Leaders Miss the Mark on Buy-In, and How to Fix It In the fast-moving world of financial services, transformation isn’t just about technology or process — it’s about people. In this video from The Modern CIO Dilemma , Protiviti Managing Director Michael Bertan explores the critical signals that reveal whether change initiatives are truly taking hold, and why even the most well-intentioned leaders can miss the mark on organizational buy-in. Video December 15, 2025 Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration… Video December 17, 2025 AI and Modernization: Workforce Evolution, Change Champions and Customer Experience AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernization, drawing on decades of experience guiding… Video December 19, 2025 Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance In an environment where financial services are rapidly digitizing, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to…